Why can't I download Cs6 Extended?

I have the subscription to CS6 extended. I started a couple months ago then my computer get a virus and it prevented me from using photoshop. I recently repaired my computer but now for some reason I seem to have regular CS6. I am not able to use the 3D extrusions and I believe that is part of the extended version. I tried to download CS6 extended but I keep getting the same thing when I download it. Is there something I should do to download the extended version?

Your graphics card/ driver are not up to speed. 3D requires proper hardware support. Update your drivers.
Mylenium

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