Why can't I edit slide audio in my Captivate 5 presentation?

I have reinstalled Captivate but it still hangs when I try to edit the audio in a presentation I am building.
How can I fix this?

This is usually due to issues with dual monitor setups.
Try this experiment:  When Captivate hangs, hit the ESCAPE key on your keyboard.  If that restores functionality to Captivate, then you can be fairly certain that what you interpret as Captivate "hanging" is in fact just that the Slide Audio dialog is open somewhere off to the side of your visible screen area and you cannot get to it.

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