Why can't I get service?
I am in the military and overseas. I just bought a new shuffle, and am getting an error from the docking cable saying that it draws too much power and it shuts down the USB ports. I have seen the guidance here in the discussions to take it to Apple Store and they'll replace it. The Bahraini Apple store says that does not apply to Apple Mideast, and take it to the base where I bought it. They aren't really equipped, but the salesman said he'd talk to the manager if I can't get an answer from Apple. There is no middle eastern call number, when I call (with toll) I get dropped within a few minutes. I can't get a DIY part shipped to a military address. I am frustrated and feeling disappointed in apple. Does any one have any advice whatsoever?
I am in the military and overseas. I just bought a
new shuffle, and am getting an error from the docking
cable saying that it draws too much power and it
shuts down the USB ports. I have seen the guidance
here in the discussions to take it to Apple Store and
they'll replace it. The Bahraini Apple store says
that does not apply to Apple Mideast, and take it to
the base where I bought it. They aren't really
equipped, but the salesman said he'd talk to the
manager if I can't get an answer from Apple. There is
no middle eastern call number, when I call (with
toll) I get dropped within a few minutes. I can't get
a DIY part shipped to a military address. I am
frustrated and feeling disappointed in apple. Does
any one have any advice whatsoever?
Have you actually tried the dock+shuffle with an different computer?
Do you still get "error from the docking cable saying that it draws too much power and it shuts down the USB ports."?
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