Why can't I log in to my iTunes account (iPod Touch)? Whenever I put in the password it refreshes and keeps prompting me - it doesn't say it is incorrect, it just refreshes it.

I just bought an iTunes card and was eager to redeem it. My iPod prompted me to log in as usual, but when I put in the correct password it just kept prompting me again. I've tried putting in my password to log in but it won't allow me to get into my account, rather it just refreshes and prompts me, and I've been doing this about ten times before I gave up. My internet connection is fine and all else is running smoothly.
And no, it isn't the incorrect password. I have tried putting in an alternative password to check, before refreshing it said it was incorrect.
With the correct password it'll just keep prompting me over and over so I cannot get in. This is really annoying and I don't know what to do as this hasn't happened before.
If anyone knows what is going on please inform me.
(Also: I cannot sync my iPod into any computers at the moment. I lost the previous computer and if I synced it with the new one I would lose everything on it, and some information on there is dear to me such as photos and videos. That is if I had a choice - computers with iTunes don't seem to recognise it as an iPod device, rather a camera which I can't take anything off of.
This is another problem on its own, though.)

Have you tried going to Settings>iTunes and App Stores (or just Store) and signing out and then signing in again?

Similar Messages

Why can't I log into my old itunes account? I started a new one because I no longer use that email address. Can I merge accounts?

I started a new one because I no longer use that email address. Can I merge accounts?
I have tried to log into my old account in itunes, but it won't let me.
What do I do?

I found the answer that works for me. (This information was not on Apple's website for troubleshooting this problem.)
In Safari, (I use Firefox only) cookies must be enabled. I never knew there was a connection between iTunes and Safari until now.

Why can't I log into my game center account with my existing login to add my apple account?

Why can't I log into my game center account with my existing login to add my apple account?

Errr I'm having the same issue too, but it's my son's iPod and he's lost all his game levels, like DragonVale too He is not impressed!

Why can't I access Scrabble through Facebook on my IPOD Touch?

Why can't I access Scrabble through Facebook on my IPOD Touch?

See the other actions of:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Why can't i see my sent emails from my ipod touch on my mac and vice versa

why can't i see my sent emails from my ipod touch on my mac and vice versa

i have a POP3 account.
thanks

HT1476 if i bought my ipod touch 32gb in germany where the voltage is 220v and i live in America where the voltage is 110, i will have to wait to get to my home to charge it for first time or I can charge it here and change the voltage of the battery in A

if i bought my ipod touch 32gb in germany where the voltage is 220v and i live in America where the voltage is 110, i will have to wait to get to my home to charge it for first time or I can charge it here and change the voltage of the battery in America?
please i need help, im worried that if I connect my ipod here, it will burn or sometihng bad.

Just connect it to a computer's USB port.
Most wall chargers are dual voltage (110- 220 volts) and only require a plug adopter. Check the wall charger to see if yours is.

HT204070 my new Ipod touch 5 won't accept the password to my wifi. I've been trying for an hour. retyping, checking the password on the router and retyping again. can someone help?

the new Ipod touch 5 will not accept the password that is on the router for my wifi. what do I do? there don't seem to be any options and I cannot connect to our Wifi in our home

I agree with the Thomas, in that I think you have mucked up your settings in the AOL account. Your username should be something like - [email protected] Your password is whatever you use as the password.
You could try deleting the account and start over again. Here is a link to a "how to set up AOL email " on the iPad. It is 4 or 5 step process and just make sure that you are entering the correct information in the correct fields in the set up. Among my 4 email accounts on my iPad, I have 2 AOL accounts. I have no problems at all and it was really very easy to set up. There is no reason why AOL email should not work on your iPad.
To repeat and emphasize - Just make sure that you are entering the correct information in the appropriate fields as I think that's where you are making your mistakes.
If I had my choice, I would probably chuck the AOL accounts as well, but I have all the spam filters set as high as I can on the server, and it has cut down tremendously on the spam. Unfortunately - we set up AOL accounts at my workplace years ago and I really hesitate to change them now, so I continue on with these, but like I said, they work fine and they were very easy to set up.
http://convert-dvd-ipad.com/dvdipad/set-aol-email-account-ipad-manually/

HT1918 why do i have to create a new itunes account because I moved to Canada from the U.S.?

why do i have to create a new itunes account because I moved to Canada from the U.S.?( My current account won't let me change my address to canada so my billing address for account is incorrect, making it impossible for me to buy anything). Will it affect what I am able to put on my device i.e. already downloaded apps, music, etc?

fayry wrote:
... how do I move over my purchases from my current account to my new account?
This is not possible...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs > http://support.apple.com/kb/HE37

How can i get artwork to sync from itunes to ipod touch- for my home movies

How can i get artwork to sync from itunes to ipod touch for my home movies ?
The artwork is there in itunes ,but when i sync to my ipod ,the artwork dose not go with ,all that is there is a gray house box !

Read the PDF user manual for a possible solution: iPod Manuals, search through Apple's Knowledge Base for support Articles and/or iPod Nano Support

How can you get your ipod touch open when you forgot the password and its disabled and not connected to wifi

How can you get your iPod touch open when you forgot the password and its disabled and not connected to the Internet Connection and you don't want to reset it.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT1212 my ipod touch is locked, i know the password although then i go to enter it nothing happens its as if the touch screen isnt working, is there any way i can repoot the factry setting completely?

My ipod touch is locked, i know the password although when i go to enter it nothing happens it as if the touch screen isnt working, i have held down the power and home button to reset it, it works for a second then stops working again. is there anyway i can completely reset the factory settings

Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Why can't i logg in to my itunes account on my iphone 5

Is anyone else having issues with logging in to their Itunes account on the Iphone 5?
I have entered my user name and password several times and it will not allow me to logg in. HELP

Have you tried going to Settings>iTunes and App Stores (or just Store) and signing out and then signing in again?

Why can't I log-in to my Apple account from my IPhone or desktop

This post has nothing to do with operating/understanding my IPhone. Rather,it's about my Apple ID.
I've been trying since "time immemorial" to log-in to my Apple account from my desktop and IPhone. Impossible. Everytime I try from my desktop, it says the ID or password is incorrect. When the Sign-in page opens, my default email is already there. When I type in a password, it always says the ID or password is incorrect. If I click on Forgot Password, the next page show Email and Answer security question options to reset the password. I've selected the Email option about 6-7 times in the last 24-36 hours. So far, I've not received an email with instructions on resetting my pasword. Nothing in my spam folder either. If I select the security question option, the next page comes-up and says Your session has timed-out. Try again. A couple of times, it took me to the two security questions, I answered them and it says the info doesn't match what Apple has.
If I click on Create an account, as soon as I enter my ID (email address), it says that ID is already in use. If that is so, WHY am I not receiving the emails, on how to reset my password, that Apple supposedly has sent?
I've also tried to log-in to the ITunes store, from my IPhone, to download a free app and I get the same thing - ID or password incorret. I managed to be able to log-in to the ITunes store from my desktop without any problems.
What I'd like to know is, what in h___ do I have to do to be able to log-in to my Apple account from my desktop and IPhone?
I'm at the point that I'm going to just get rid of my IPhone and go to Samsung. I'm sure I would get better service, support wise, from them.
Any suggestions appreciated.
BTW FYI I had to create an entirely new id/password in order to be able to get into this forum.

Hi
Thanks for the replies.
Sorry I did mean to say Hub I know about the Hub working without being logged in its just that:
A) when I contacted BT (last Friday) they said that the order had not completed yet.
B) Because of logistics I needed to set up the wifi as soon as I could (its a long story) and something told me to get registered before I tried the Hub in case I had a problem getting connected.
I have tried to contact BT again today and have been on "HOLD" for at least 2 hours finally when I got speak to someone I was told he would have to connect me to a colleague then put me on "HOLD" for 15 minutes then when I was connected to his colleague after telling him all the problems I was cut of I thought that the guy would have had the decency to phone me back but NO so I had to go through all the rigmarole of waiting to try and speak to someone again after being on "HOLD" for 45 minutes I spoke to a lady who said that the problem had been passed to the technical team and that the gentleman I spoke to on Friday should have told me 2 working days and not 48 hours.
The nice Lady said that I should hear something tomorrow (Tuesday) personally I am not taking any bets on it.
Why do these company's like BT promise the Earth and deliver nothing if some one from BT had the decency to return a call and say sorry the problem is being looked into I could have accepted that.
Had a problem with BT in the past when a unknown trailer became dislodged from the towing vehicle the trailer then felled the Telegraph pole carrying our line when we contacted BT to report the "fault" they said they would run a check on the line, they then said the line was working fine and that there was no problem???
Had to wait 28 days for the pole to be replaced.
DS I will go with your idea and send the details to the modarators.
Regards
why_me

Why can't I get a song back on my iPod Touch?

I acctidentally bought a song i already had while on iTunes on my iPod touch. I didn't want the song twice so I deleted one of them. However, it seems to have deleted both so now the song is not on there at all. I still have it on my computer however, I am not able to sync the song back on to my iPod for some reason. why is this and how can I get the song back on my iPod? Thanks in advance

See the other actions of:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Why can't I download music for 90 days on iPod touch?

I tried to download music for my iPod touch but it said that it was already associated with an iTunes account. And that I have to wait for 90 days to download my purchases that I want to get again.

iTunes Store: Associating a device or computer to your Apple ID
"Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days. You can view which devices or computers are currently associated, remove unused devices or computers, and see how long before they can be associated with a different Apple ID from the Account Information page in iTunes on your computer:"

Why can't I log in to my iTunes account (iPod Touch)? Whenever I put in the password it refreshes and keeps prompting me - it doesn't say it is incorrect, it just refreshes it.

Similar Messages

Maybe you are looking for