Why can't iTunes find all of my iPhone backups?

This has happened to me a few times, but the story is this: I back up my phone to my computer and yet when I then wipe the phone and try to restore from backup, iTunes cannot find the backup. I have an iPhone 5 and a mid-2012 Macbook Pro with Retina Display. The list of backups in Library/Application Support/MobileSync/Backup includes the backup I want to use, but iTunes just doesn't see it. This is what the Library/Application Support/MobileSync/Backup folder has in it:
3d91fca9e1ef559f5fd5ac236fda1f9bbd68bb00
3d91fca9e1ef559f5fd5ac236fda1f9bbd68bb00-20130918-161854
3d91fca9e1ef559f5fd5ac236fda1f9bbd68bb00-20130918-162244
3d91fca9e1ef559f5fd5ac236fda1f9bbd68bb00-20140320-131013
3d91fca9e1ef559f5fd5ac236fda1f9bbd68bb00-20140320-131702
3d91fca9e1ef559f5fd5ac236fda1f9bbd68bb00-20140508-191124
3d91fca9e1ef559f5fd5ac236fda1f9bbd68bb00-20140916-153119
3d91fca9e1ef559f5fd5ac236fda1f9bbd68bb00-20140916-161645
I am trying to restore from today's backup (20140916-153119) from before I restored my phone. The second one from today (20140916-161645) is from after I wiped the phone. Unfortunately, iTunes gives me the option to restore from every backup in this list except for the one I want. Why is this happening and how can I get iTunes to see my backup?

HI THanks for this helpful post. I will try this. I have 2 iPods. One is 3rd Gen. I love the little small square, so I bought it on ebay. Then I got a little iPod nano ( again a tiny square shape)
So I tried to sync them today and update them.
This is the response I got.
  I get a message that the original file cannot be found and asks if I want to try and locate file.  I locate the file and it's empty?!
This freaked me out because I have all this music I love. The only thumb drive is my back up drive which is not a thumb. Will the back up drive have my music files too?
Thanks-Peace Out

Similar Messages

  • Why can't iTunes find all the album artwork?

    Why can't iTunes find all the album artwork?

    That would fall under Browsing History. Firefox > History -> Show All History
    Firefox doesn't use Temporary Internet Files for anything except Windows Media files.
    Type '''about:cache''' in the URL bar and hit Enter. <br />
    Disk cache device = List Cache entries

  • HT201302 Why can't iTunes synchronize photos from my iPhone camera roll to iPhotos on my Mac?

    I was really surprised about iTunes. It has option 'iPhone -> Photos -> Sync with iPhoto'. iTunes is so cool and can sync data through WI-FI so I am happy I don't need to plug-in iPhone to Mac with cable.
    But this option works only one way. So I can sync images from iPhoto to my iPhone, but can not do it other direction.
    I know I can do it with cable and iPhoto but it's stupid: use iTunes to copy data from Mac to iPhone and iPhoto to copy photos from iPhone to Mac. Furthermore iTunes is integrated with iPhoto and iTunes can talk to my iPhone without cable and internet just using WI-FI network.
    I know I can copy my photos using iCloud and My Photo Stream, but it's so complicated, it uses my traffic, it stores my personal data on external servers. I don't like it.
    I would be very happy if you can implement this feature. So I can go home and be sure my photos is already on my Mac cause I am using the same WI-FI network and it was copied by iTunes automatically.
    Kind Regards,
    Roman zaharenkov

    http://www.apple.com/feedback/

  • Why can't iTunes find album art when it is showing in Media Player?

    I am new to iTunes, having previously used windows media player. What a disappointment.  The sooner Apple get back to being a niche plyer the better. In Windows media player, every one of my albums has the artwork on it. Import to iTunes the crock of **** can't find the artwork for 71 albums. Not just a handful, 71!!! 
    I had heard that iTunes doesn't like compilation albums from a friend, several years ago.  No problem in media payer  - but in the bag of **** that is iTunes, my compilation albums (shop bought CDs) are listed as separate albums i.e I have 20 albums all called "the best of New Wave"!!!
    Finally before I sell my iPod back on to Ebay, I tried to import my MP3s to the Touch. Not enough room (I knew that) so opted to select which Albums I wanted. Now I have 250 albums, so do you think some overpaid ******* in Apple might have thought that folk would like to "select all" and then de-select the albums they didn't want? No...let's make it really irritating and get people to MANUALLY select each album, one by Fxxxing one. This really is the dark ages.
    Finally, for some reason, some of my albums (again perfectly intact in Media Player) have been split into two. In Media Player you can drag tracks from one album onto another to create the whole album.  Is this possible in iTunes? You know what, don't even bother answering, because I'm done with iTunes.

    Deckard6 wrote:
    You know what, don't even bother answering, because I'm done with iTunes.
    Thanks for letting us know!
    Goodbye...

  • Why can't iTunes find the music from an external hard drive?

    I moved my music to an external hard drive to free up space on my old laptop.  Since I moved to a new laptop, iTunes never seems to find the music.  I have to go through and manually select a song for it to find it one and then it says should it use this to find the rest of the songs.  Then it crashes.  I have reinstalled iTunes tonight with no real improvement.  I want to be able to create a playlist to upload to my new iPad as well as updating music on my iPod but I can't do any of it.  Please, any advice!

    angelafromlanchester wrote:
    I moved my music to an external hard drive to free up space on my old laptop.  Since I moved to a new laptop, iTunes never seems to find the music. 
    Has the new laptop given the external drive a different drive letter?
    The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
    In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
    If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
    tt2

  • Why can't iTunes find any of my music

    Hi
    The photo above is only the start of my current issues.
    Bascially after moving my music from my Macbook HD to a seperate Wifi HD in my house iTunes can not "locate" my music. That is kind of a seperate issue, as I know how to put music back on to my computer from the Wifi HD. THe reason I moved it was that I was consuming 90% of my 320G memory.
    Now I am getting this iCloud error message on almost every single iTunes song I have bought. That is thousands and thousands of pounds of music cant be played.
    This iCloud problem is also effecting iMatch to my iPhone and iPad as well...!!!
    Anyone have any ideas whats going on ????
    Please help
    Gareth

    HI THanks for this helpful post. I will try this. I have 2 iPods. One is 3rd Gen. I love the little small square, so I bought it on ebay. Then I got a little iPod nano ( again a tiny square shape)
    So I tried to sync them today and update them.
    This is the response I got.
      I get a message that the original file cannot be found and asks if I want to try and locate file.  I locate the file and it's empty?!
    This freaked me out because I have all this music I love. The only thumb drive is my back up drive which is not a thumb. Will the back up drive have my music files too?
    Thanks-Peace Out

  • Why can't itunes synchronous all of songs to iphones completely?

    I created a playlist with 970 songs in itunes windows. After synchronism, there only 780 songs in the same playlist. What is wrong with this?

    I had the same issue until I updated my apps through iTunes. I had over 100 updates, but none of them showed on my iPod. After they updated everything started syncing like it is supposed. Go to the apps library and check for updates. After everything syncs leave your iPhone/ipod/ipad connected if the spinning arrows at the top is still spinning. It means that things are still being added. If you go to settings > general > about, you will see it loading songs, videos, photos, etc. If you back out of "about" and then go back to it you will see the numbers for each one change.

  • Why can't I find all the sites I have visited in my temp internet files? It used to show every site I visited. Now it doesn't and I cannot open the wierd things that are listed there. I don't have delete browsing or private browsing on.

    OK...I want to see where other people on my computer have been.

    That would fall under Browsing History. Firefox > History -> Show All History
    Firefox doesn't use Temporary Internet Files for anything except Windows Media files.
    Type '''about:cache''' in the URL bar and hit Enter. <br />
    Disk cache device = List Cache entries

  • Why won't itunes find my library on my external hard drive? All that shows up are the purchased songs in the cloud?

    Why won't itunes find my library on my external hard drive? All it shows are my purchased songs in the cloud.

    See also this migrate iTunes library post or Recover your iTunes library from your iPod or iOS device.
    tt2

  • HT201272 In Itunes on my Ipad and looking in the purchased area, why can't I see all the movies I have purchased, only some??

    In itunes on my Ipad3 and looking in the purchased area, why can't I see all of the movies I have purchased. Only a few appear????

    Not all film studios have so far agreed to make their films available for re-download, so their films won't show - also if a film is no longer available in the store then it won't appear

  • Why can't I find a representative of iTunes to help me with an iTunes problem?

    Why can't I find an iTunes employee to help me with an iTunes problem?

    Slow down already. There is plenty of help available.
    Start here: http://www.apple.com/support/contact/
    As you can imagine, Express Lane is designed to address the 99% of problems that you can fix yourself. Just like every other business these days.
    Eventually you will reach a point in which you can send an email. It has never taken them more than about half a day to get back to me.

  • Why can't I buy all the current top 40 USA country songs on itunes in the UK when they're on the USA itunes

    Why can't I buy all the top 40 USA country songs on the UK version of Itunes when they're available on the US version.   

    Because the record companies haven't granted Apple license to sell them here - you can try leaving feedback for Apple that they be added to the UK store, but unless the record companies agree then Aple can't sell them : http://www.apple.com/feedback/itunes.html
    Are they available on other music purchase sites that you have access to e.g. Amazon, HMV etc ?

  • I have upgrade ios 6 to ios7 on my iphone 5.  I do NOT like it.  I want to come back to the previosu version.  why is it so complicated.  Why can I not find the instruction strait from apple? This is the worst possible upgrade ever.

    I have upgrade ios 6 to ios7 on my iphone 5.  I do NOT like it at all.   I want to come back to the previous version.  why is it so complicated? Why can I not find the instruction strait from apple? This is the worst possible upgrade ever.  It make me think of when ericsson got sold to Sony....drastic PC change.
    I would like to have simple instruction on how to downgrade.
    It feel like a change that I did not ask for , ok I push the upgrade buttom, but really this is the worst update aver!
    HELP!

    iPhone User Guide (For iOS 7 Software)Sep 20, 2013 - 23 MB

  • Why can't EXS find my instruments and samples?

    Why can't EXS find my Instruments and Samples?
    LPX 10.0.7
    I have had issues with this problem before, and have spent a few hours looking throughout the many related threads on this forum and on Logic Pro Help without finding a workable solution.  So I will jump in again and hope for someone to shed some light on this.
    Here is the scenario- I have two rigs, one in my studio and another on my laptop (2.5 gh Intel core 2 Duo with 4GB RAM). I have a duplicate of my sample library on a portable drive, which I take with me when I'm using my laptop. I recently copied a Project I'm working on from the portable drive to my main system. When I open the project, I get a message telling me that certain (not all) EXS files are not found.
    Some further pertinent info:
    I have not saved the EXS files with the project- the project uses a sizable template and that would be cumbersome.
    All of the EXS instruments/samples in the Project are there on both my internal sample drive and the portable drive.
    The aliases linking my Application support Logic folder and the sample drive are correct and in place.
    This happens whether I have the portable drive mounted on my main rig or not. And whether I open the Project from the portable drive or from the copy on the internal drive.
    I have reindexed the internal sample drive with Spotlight. Didn't help.
    I have refreshed the Instrument menu from within EXS. Didn't seem to do anything.
    Anyone?

    Hi Sig! Thank you very much for your reply. But my version is iLife 11, and it should have an iWeb and iDVD

  • Why can't I find a downloaded document

    Why can't I find an Excel document that I downloaded form an email?

    Did you look in your Downloads folder?
    Click on the Face icon in the Dock, a window appears, then click your "home" name on the left and there should be a row folders one called Downloads. Doubleclick it to open.
    You shoud run a free ClamXav scan on all incoming files just as a precaution
    http://www.clamxav.com/

Maybe you are looking for

  • HT201250 What does it mean to "partition" an external hard drive? Is it something that I want to do?

    What does it mean to "partition" the external hard drive?  Is it something I want to do?  How do I save files from another hard drive to the new one?  I have to reformat the old one as it was not set up correctly.  The drive I have is Seagate but not

  • Master-Detail: create detail-row(s) with id already filled in

    I have two tables with an one-to-many relationship (connected by 'id'). If you select a row from the master-table, you'll see the detail-table (with the various row's belonging to the master-record). Now I made a button which users can use to add add

  • CUIC 9.0 Custom Reporting/Dashboards

    Good Afternoon, I am relatively new to CUIC as a whole so any feedback to the following question is appreciated. I am a manager at a contact center who recently made the jump from Avaya to Cisco this month. I am looking for a way to create a customiz

  • Firefox 5 is running very very slow does anyone know what I can do to fix it?

    I have FF ver. 5 and for about a week now it is taking way longer than normal to load any and all pages. I can't play any of my games because of how slow it is running. I'll click on a dropdown menu or something of the like like the "Tool's" menu and

  • Elements 9 - Actions

    I download an action but have problems to install this actions There are 3 files : .atn, .png and .jsx .atn + .png are installed in following folder : ProgramData\Adobe\Photoshop Elements\9.0\Photo Creations\Photo Effects The only thing that I do not