Why can't the consumer get a straight answer to their question without getting the run around to end up where they started?

I'm presently using Mozilla 1.7.13, do I have to delete this broswer altogether to install Firefox or with the Firefox overrride the Mozilla 1.7.13?
== This happened ==
Not sure how often

You may also want to look a t SeaMonkey if you have used the Mozilla Suite.
http://www.mozilla.org/projects/seamonkey/
Note that Firefox is only a browser and you can look at Thunderbird if you need a mail program.
http://www.mozilla.org/projects/thunderbird/
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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    Robbie
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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