Why cant i uninstall or reinstall itunes on my compaq laptop
why wont iTunes uninstall from my Compaq laptop
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
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My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I could not sync my ipad to my computer (Windows 8.1) so I uninstalled and reinstalled Itunes. It now syncs but not playlists or ratings of songs Why and how do I fix?
so i figred out how to fix the issue. for windows users hit the alt key so the menu appears. the click file and hover over devices. then hit transfer purchuses to device or from device.
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Updated ipod last night and now when turned on tells me to coonect to itunes (picture of usb cable with arrow to itunes). I can't connect to itunes on computer because apple application support can't be found. Tells me to uninstall then reinstall itunes. Will I lose all my music or is it still on my ipod?
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters.)
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Why cant i play karaoke from itunes on my computer
why cant i play karaokr from itunes on my computer?
Try one or more of the following:
> Restart Your Computer
> Uninstall iTunes & Reinstall iTunes for Windows XP or Windows Vista & 7
> Reset iDevice (will not delete everything)
> Go to My Computer (Windows XP) or Computer (Windows Vista or 7) and see if iDevices shows
> Restore iDevice (will delete everything)
> Make sure iTunes and/or iOS firmware is up to date
Extra links:
iOS: Device not recognized in iTunes for Windows - Support - Apple
iPod: Appears in Windows but not in iTunes - Support - Apple
Hope this helps. -
I was told to uninstall then reinstall itunes because "no apple application support", so i did, now it wont recognise my iphone and says to unistall+install the 64-bit version of itunes so i did, again..and again..still nothing please help me?!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.
Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info. -
Hi,
When I tried to install iTunes update this failed, then tried to uninstall and reinstall itunes twice. Failed again. Could not open iTunes. I use an HP PC. Even tried to disable Macafee firewall, still itunes failed to install. Please help!!Followed these instructions with a few changes. (Windows 7 x64)
Uninstalled programs in the following order:
- Itunes
- Apple Application Support
- Apple Software Update
- Bonjour
- Apple Mobile Device Support (uninstall failed due to Apple Mobile Device failure)***
- Restarted System
- Redownloaded Itunes from website.
- Run installer as Administratot
- Succefully installed
***To uninstall Apple Mobile Device Support
- Right clicked on Apple Mobile Device Support, Clicked Charge (second option), Repair, Next (failed to repari)
- Right clicked the Apple Mobile Device Support in the Programs and Features window and clicked Repair (third option in drop down list). (repaired successfully)
- Uninstall successful after the repair.
Below is a guess at a quicker solution:
Looking at the uninstalls, it may be worth trying to repair the Apple Mobile Device Support through the Program and Features window before trying to uninstall everything. It may be a faster fix for the freezing service. After the repair is successful the itunes update may work.
Hope this helps. -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
Uninstalled and reinstalled itunes and I my backup music is missing
Reciently I uninstalled and reinstalled itunes and my ipod software because my ipod in now no longer recognized by my computer(a topic for another forum). My previously downloaded music is missing. There seems to be a wordpad document with the song titles but thats all. I am going crazy looking for this music. Is it gone? If its not then how do I get it back to I tunes. Please Help!! Thank You
Dell Windows XPBootlace, That is exactly what I did. I could have just burned my tunes onto a disc before I uninstalled but I believe my children have stolen my brain cells. I have to figure out a way to restore my ipod but my computer is not recognizing it. I am obviously going to lose everything on it when I do and I was hoping to recoup my downloaded music. I am at my wits end and am ready to throw it against the wall. Any sugestions on that topic would be appreciated. I feel like I have tried everything. Thanks.
Dell Windows XP
Dell Windows XP -
my ipod nano is not being recognized by windows 7 when I now try to sync. Is the only way to fix this to uninstall and reinstall itunes and do I then have to redownload all my music?
Try a different cable. And are you connecting directly to your computer or through a USB hub?
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I have 2 ipod touches. One of the syncs with itunes just fine. The other isnt recognized by itunes. I reset the ipod to factory settings,and uninstalled and reinstalled itunes, still no recognition.
- Do you have the latest version of iTunes on the computer? iOS 6 requires 10.5 or later. The current is 10.6.3
- Have you tried a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- You could try placing the iPod in Recovery Mode and restore the iPod. However, if you can't restore the iPod or use this program to get the iPod out of recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
you will lose use of the iPod.
- An appointment at the Genius Bar of an Apple store might be in order. -
My ipad is not being seen by itunes in Windows 7. I uninstalled then reinstalled itunes it started working for a while then it stopped. I get a message stating that the device is not recognized or the device is defective replace device. Anyone have a fix.
At present I have no power to the Gen 7, so need to get some power to it I think. I pressed the buttons as you suggested, but nothing is showing up at this point. Thank you for your response as the more I can rule out before I take it back the better I think.
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please help me. i pluged it into my computer in which i already have i tunes from an old ipod touch and the ipod wont come up in i tunes and its says on the ipod to connect to itunes. i have uninstalled and reinstalled itunes already and it didnt work. please help
Did you try to connect in recovery mode? http://support.apple.com/kb/HT1808
Did you make sure that Apple Mobile Device Service is still active on your computer? http://support.apple.com/kb/TS1567
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