Why do I have to wait two hours to see selected movie?, why do I have to wait two hours to see selected movie?

I am new to Apple TV and not a sophisticated user of all this new technology. But we decided to plunge in an get the Apple TV box, join NetFlix and all the rest. So far it is a cruel joke on two old people. I selected a movie last night and we had to wait two hours before it "loaded" so we could watch it. Then in stopped cold a couple times.
We searched around couple nights ago and found reecent movies renting for $19.95 and $11.95. What a farce! Why did we buy the $100 box and pay the Netflix and Hule dues to struggle with various devices we don't quite undetstand and then pay more to watch less!
What are we missing here? I'm willing to be educated! Ha Ha Ha.

had to wait two hours before it "loaded" so we could watch it.
Did you rent it or buy it? There used to be a requirment that when you rented a movie it had to completley download first. I did not think that was still the case but have not rented anything in a long time. Movie and TV purches are usually avialalbe to start being watched in about 10 - 90 sec. from when you click buy.
Then in stopped cold a couple times.
That plus the extermely slow start times are a strong indicator that your local network or internet acess have a problem and can not support streaming video. If you are using WiFi for ATV I would start by trying a wired connection.
reecent movies renting for $19.95 and $11.95.
Those are the purchase prices not the rental prices. Movie rentals are $5.99 - $2.99

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Why am I now waiting in queue over an hour...no...two hours for support chat?

Since this last CC desktop client update, CC decided it needed to sync all 7k+ of my files in my CC folder, crashing once in process, and creating a multitude of Acrobat Distiller errors, much as it has been doing for more than the past year. I figured I'd try to ask support chat about this. I'd also like to inquire as to whether I can expect my CC folder location to be moved from my data drive back to my system SSD on my desktop, as happened with the last CC desktop update, and if there is any way to avoid this from happening.
That was about an hour and 30 minutes ago. As I was waiting I rediscovered this thread: Adobe Support Availability Questions and Feedback . Funny, as it outlines issues with chat support and offers suggestions that could greatly lower queue times during off hours, as I'm currently experiencing, but it received zero replies. I also received zero replies in these forums to a thread I bumped asking why the Adobe Shape app is sometimes not uploading to CC and what to do when that happens. It seems at least two other people have run into the same issue. That thread was started two months ago and has so far received zero response: Adobe shape only partially uploading to the cloud I didn't start this thread, just had the same issue as the originator.
Coming up on an hour and 40 minutes now, and if I get through, I'll probably be told they cannot offer any support for troubleshooting the CC desktop app. Ironic that, seeing as I first reported very similar issues back in December of 2013, dealt with it for months, even installing logging versions of the CC software, and some issues still remain unresolved.
Yes, I'm whining. I am paying $50/month for CC, and I'm reaching the point where I'm believing support is largely non-functional. I dread contacting support at this point, whether phone or chat. It is a large time and attention sink, that much more often than not, does not seem to solve the issue(s), many times for days, weeks, months, sometimes even years. I used to have much more hope for these forums, but as of late, my last two questions, as detailed above, received no responses in over a month.
Beginning to approach 2 hours in the chat queue. Need to get to bed. It is really frustrating that Adobe seems to be developing the support strategy of a monopoly, "Why bother, who else are they going to move to?". This seems to me to be the case, growing the number of clients, and not bothering to grow support at the same rate. How else does one explain a chat queue that used used to take 30 minutes, a month ago it took an hour, and tonight is taking two hours with no response, or that my questions on these forums used to receive an almost immediate response here, and now they languish with no replies, even when they are not whining, but legitimate technical questions, and yes, the legitimate technical questions came before the whining. Time to de-queue, after waiting for two hours, and go to bed.

Once you do get things working... Hardware crashes or virus infections happen, so you should buy software to make a full backup of your hard drive to an external USB hard drive... plus, making step-by-step backups during a new install or major program addition makes it easy to go back a step if something doesn't work
This backup and then restore is, of course, only to the same computer with a new drive (or the same drive as long as you don't mind writing over everything) since doing a restore to a new computer won't work due to Windows and many programs having activation information that is keyed to your hardware (which is why Windows will force you to RE-Activate if you change very much hardware)
The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
Image runs off of a bootable CD via Linux (the Zip you download includes a program to make the bootable CD) and it reads EVERYTHING on the drive, even the hidden registration information, so everything is restored when needed... and you may restore the image to a brand new drive in case of a crash, and not have to re-install anything
Please note that I own no part of Image, and I don't get a referral fee (that is just a plain web link) but I use the program and it has saved me a LOT of trouble when I had a hard drive die... and I was able to restore everything and not have to re-install or re-activate a single program, from Windows on up

Why do we have to wait 24 hours to download?

why do we have to wait 24 hours to download when we need the product now to finish a project?

Hi bca_sd,
The download of Acrobat should not take this long.
Are you connected to high speed internet connection?
Please try downloading from the direct download links available at: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
You might also want to try downloading from a different network connection and check.
Regards,
Rave

HT5312 Why does it say I have to wait eight hours until I can buy something

Why does it say I have to wait eight hours before I can buy something???

Have you typed in the wrong answers to your questions ? That can result in a 8 hour block.
If you have a rescue email address on your account as described on the page that you posted from then you can use the steps half-way down that page to reset them.
If don't have one (you won't be able to add one, or change it, until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699

TS1292 I bought an I tunes today but I have to wait 24 hours to activate it why is that

I Bought an I tunes today buy why do I have to wait 24 hours to activate it

Hi Itzel,
Could you please try converting any other PDF file to Excel and check.
You might sign out, clear the browser cache and then again reload at https://cloud.acrobat.com/.
If the problem still persists, then you might try using a different browser.
Let me know.
Regards,
Anubha

HT3819 why does it take one to two hours to down load a movie that I have rented or bought?

Why does it take an hour or two to down load a movie that I have either rented or purchased?

The time it takes to download a movie depends on your internet speed. I just downloaded a movie on my Mac last night, and it took an hour an a half....
The faster your internet speed, the faster it will download....
Cheers,
GB

WHY WONT MAC LION DOWNLOAD...IT SAYS I HAVE TO WAIT 334 HOURS AND 53 MINUTES..AND IT DOSENT CHANGE..., WHY WONT MAC LION DOWNLOAD...IT SAYS I HAVE TO WAIT 334 HOURS AND 53 MINUTES..AND IT DOSENT CHANGE...

Sooo basically i bought this imac on craiglist it was a 2009 and well the owner of it...didnt give me the passwords of the accounts, so i asked her by txt if she knew them and well i got no answe..go figure right? anyways i had to look up online how to factory reset it and well i found a very helpful video on youtube, and well it worked all the way up to the reinstall mac os lion which i had not purchased prev..so i called apple and they helped me buy and today i got the code and redeemed it and well i was really excited because that was the last step...until i turned on my imac..hit reinstall mac os lion, signed it, and worked and then!!! It said i would have to wait 335 hours and 53 minutes which i was like OMG how big is this file...i looked it up and well its not THAT big and well even though i left it for awhile...it didnt change...it was not downloading anything, ugh im so fustrated i dont know what to do anymore =(

OK.
How is your computer connected to the internet? Wireless? Wired?
What kind of internet service do you have where you are (cable/DSL/dialup)? If you're not sure, run a speedtest from another computer (preferably wired to your router). I use http://speedtest.net. Don't click any of the ads that claim to "Speed up your Mac". Write down and post the download and upload speeds.
Do you have an Apple Store near you? If so, you could go there to download the OS. Or find a location (an office? school?) that has faster internet.
Matt

HT1222 WHY IS MY IPOD TAKING 6 HOURS TO UPDATE? WON'T LET ME LOAD SONGS TILL I UPDATE TO LATEST VERSION, BUT I DON'T HAVE 8 HOURS TO WAIT FOR UPDATE

IPOD HASN'T BEEN UPDATED IN A WHILE. EVERYTIME I HOOK TO COMPUTER, IT WANTS TO UPDATE BUT IT TAKES LIKE 6 HOURS. I CAN'T WAIT THAT LONG, BUT IT WON'T LET MY ADD ANY SONGS TO MY IPOD TILL I UPDATE. WHAT COULD BE WRONG?

Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

Why does my mac try to wake every two hours when I have put it to sleep?

A question for a newbie, so please forgive me if theres not enough detail. I notice from the Console log that my mac tried to wake every two hours when I put it into sleep mode yesterday evening. The log records the following message "mac error 09/09/2013 02:21:05.000 kernel[0]: Wake reason: RTC (Alarm)" The machine then spends a few minutes logging other activity before returning to inactive mode until the next 2-hour cycle time comes around. Should I be worried about this, or is it a normal Mountain Lion inbuilt routine. If so what's its purpose, and why at 2 hourly intervals?

System Preferences/Energy Saver - check to make sure Wake for network access isn't checked.
If that doesn't fix it, see this discussion for the post by Linc Davis.
https://discussions.apple.com/message/21295414#21295414

Why do I have to pay for a charge that I should not of been charged then wait for the credit in two to three billing cycles? If I don't pay it I get charged $5 a month late charge?

So I spent a considerable amount of time on the phone with Verizon about charges on my wireless bill. The conclusion of it was: Pay the charge and we will credit the charge or it will show as a balance due with a $5.00 late fee every month. I got two phones on a promotion in November. Part of the promotion was no activation fee. Got my first bill and a $70.00 activation fee was on it. On line chatted with Verizon and they said it would be credited in two to three billing cycles. I paid my bill minus the activation fee. This month I have a $5.00 late fee and a $35.00 restocking fee because they messed up and sent three phones and I returned one. It was not activated. They might credit me that money back. What is going on?????

I am so very sorry for any aggravation you've experienced getting your billing straightened out, Nunu1957. It's true that it can take 1 to 2 billing cycles for some account balance adjustments to appear on a statement. While I know you'd rather not have paid your activation fees, the terms of your agreement do require you to do so in order to avoid late fees or even involuntary service interruptions.
I am concerns about the restock fee. If the device was sent to you in error, you should not have been billed a restock fee. You stated that there may be a refund for the fee. Has that been confirmed?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Apple TV Newbie - Why do I have to wait nearly an hour to download an episode?

I'm pretty technically challenged, and not sure if the problem I'm experiencing can be fixed, but I recently purchased a TV show season from iTunes and it seems to prompt me to wait at least an hour if not more to download each episode. Is this normal or is there something I can do to speed up the process? Can I download the entire season at once or am I forced to wait an hour between watching episodes?

This is dependent on your network. Check www.speedtest.net
8mbps is required for instant 1080p, 6mbps for 720P, 3mbps for SD (you can switch to SD in the settings)
There are other causes but I would check this first.

HT204088 Why am I not able to purchase apps with my Visa Card? I have put in everything right but it keeps telling me Credit Card processing is currently unavalible,and to try again later,I waited an hour and its still not working. What do I do?

How do I fix this?

Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626

Ipad keeps coming on and online, even though I have it shut off and wifi shut off, why is this and how can I stop it? After shutting it off, sometimes   10 minutes, or hours later it comes back on, even when not using it

When my Ipad has been disconnected from wifi and shut off, it keeps coming back on and online. It can happen in 10 minutes, or hours later, happens irregulary. Have noticed when it happens, I get nofications from facebook of comments and or posts.. I can switch the wifi off,    switch the iPad off and then set it beside me, hour later it dings, i have noficiations of face book things, and its online again.. why is this and how can I stop it from happening?

Yes, I went to settings and turned wifi off. Thought at first I wasnt letting it set for a sec or two before shutting the iPad off. so now I wait like a minute or two before shutting the iPad down. didnt seem to help. Tried actually logging out of facebook when I was done with it, worked for about 4 days, and now it has started coming on and coming online again,, I went through my notifications and shut things off,   Well see if it works. thank you.

Why do I have mysterious cellular data usage (Verizon) every 6 hours on all 3 of my iphone 5's?

I have recently uncovered mysterious cellular usage on three different iPhones. I am a Verizon customer and discovered this by examining the cellular data use logs. What I found are a long series of mysterious data usage logs. I have visited the Genius Bar at my local Apple Store 3 times now to log notes and discuss the issue. It is being escalated.
The characterstics are as follows:
All my family phones have the appropriate IOS and hardware updates (verified by the GeniusBar at my local Apple Store).
This is occuring across three phones, which happen to all be iphone 5. Two are 5 and the other a new 5s. We do have one iphone 4 in the family but the issue (so far as I can tell), is not happening on it.
One iphone 5 has IOS 7, the other IOS 6. The new 5s has of course IOS 7.
Mysterious data use happens even while connected to wifi.
Each mysterious data use log entry is exactly 6 hours apart. For example: 2:18 AM, 8:18 AM, 2:18 PM, 8:18 PM, 2:18 AM ... etc. It cycles AM and PM, same times, for a day to many days until some condition causes it to change (evolve).
The times evolve. One day it could be cycling through at one time series, then it changes to another time sequence and continues until the next condition.
The data usage is anywhere from a few K to many MB. The largest I've seen is over 100 MB.
The logs clearly show these usages are not due to human interaction. It is a program.
If cellular connection is used frequently (by the owner), the pattern is hard to pick out. Luckily, my family member is very good about only using wifi whenever possible, so these mysterious use patterns are easy to pick out.
Verizon allows access to 90 days worth of data logs, so I downloaded and analyzed them. This has been happening for at least 90 days. I have found 298 instances of mysterious use out of 500 total connections to cellular. A total of 3.5 GB of mysterious cellular data has been recorded as used in that 90 days by this phone alone. Only .6 GB of the total cellular data use is legitimate, meaning by the person.
This issue is occuring across three different phones. Two are iPhone 5, and the third is a recently purchased iPhone 5s. The 5s I have not touched beyone the basic startup. I have left it alone on a desk for 3 days, and looking at the logs, the mysterious data use in the same pattern is occuring.
So ... I am speaking to both sides, Verizon and Apple to get answers. Verizon puts their wall up at data usage. It doesn't matter how it is being used, you simply need to pay for it. Yes, the evidence I have gathered is getting closer to someting on Verizon's end.
Before pressing in that direction, I am hoping someone reading this may recognize this issue as a possible iPhone 5 issue ... OR ... you, right now, go look at your data usage logs available through your carrier's web account, and see if you can pick out a pattern of mysterious use. Look especially at the early morning instances when you are most likely sleeping.
I am hoping this is a simple issue that has a quick resolution. I'm looking for the "ooohhh, I see that now ..." But I am starting to think this might be much bigger, but the fact is, most customers rarely or never look at their data usage details, much less discover mysterious use patterns.
The final interesting (maybe frightening part) thing about all this is that I discovered while talking to Verizon ... they do not divulge which direction the data is going. This goes for any use, mysterious or legitimate. Is cellular data coming to your phone, or leaving it? Is something pulling data from your phone? We know that it is possible to build malware apps, but the catch with my issue is that it is also happening on a brand new iphone 5s with nothing downloaded to it.
Thanks for your time

Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
What is using data, unsolicited, every 6 hours?
Why does it change?
Why does it only happen on the iPhone 5 series and not the 4?
Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

I have invested over 6 hours on the phone and with my Verizon Authorized Rep. trying to get the Bonus 1 Gig of Data for myself on the More Plus Plan. Cut and dry situation but today was told I have to wait about 7 days until they can get me "an answer" o

Basic question is why are any of the minimun 8 Verizon reps that I or my Authorized Verizon Rep (at Costco) spoke with unable to resolve a very simple, straightforward issue that should have been resolved in 15 minutes max. Instead I (a 14 year verizon customer) have been given the runaround and have invested over 6 1/2 hours in trying to get someone to acknowledge that I an owed 1 GB of Bonus Data on my new phone on our new plan. My wife got hers. I am just venting now as I intend on returning the phone tomorrow (I got it Thursday) and turning around and getting an identical new phone. This was suggested to me as an option by both the Rep who sold my wife her phone and the rep who sold me mine as that way I would not have to contiinue dealing with this ridiculous state of affairs (they indicated that my Free gig request was being sent to another department and that it would be about 7 days befor they get an answer). Just Venting . Thanks

No I was considerate, etc. The root of the problem stems from the fact that when I went to get my new phone I asked the salesperson if I should sign up for the new plan or if my wife should do it the following day when she buys her new phone (also at a Costco but in a different state). The salesperson said it made absolutely no difference so I elected to have my wife do it. When she did the next day she got her free Gig and her salesperson told her that I need to call in to make sure I get the gig that I am entitled to as well. That's when the runaround started with the first call consisting of me basically advising Verizon of what the promotion consists of, etc.since they insisted that it was one gig per Plan, that there were no exceptions to this, etc. As mentioned they wanted to know where I got the information that it was one gig per qualifying phone. (Both the rep and her supervisor obviously were not aware of how Verizons heavily touted More Everything plan works). They told me finally that I needed to go back to the Costco where I got the phone. I did. The salesperson apologized numerous times to me for advising me that it made no difference who signs up for the plan or when. She then spent over two hours on the phone (with me next to her) attempting to explain to Verizon what happened, how it was her fault, and how I was clearly entitled to the Bonus Gig since I also had a qualifying phone. Finally she was transferred to someone who authorized the Bonus Gig (since I was clearly entitled to it) and who indicated that it might take 24 hours to show up on my new Plan. 72 hours later, no change, and the runaround continues some more. The only reason I even came to this forum was to let off some steam since no one could give me an answer.. It's clear that I am entitled to the Bonus Gig yet the last supervisor I spoke with told me that he could only pass the request on to another department via e-mail (no direct contact, etc. even though I gave him the name and employee # of the Verizon rep who indicated the Bonus was approved) and that an answer should be forthcoming in about 7 days. I was very cordial with everyone I spoke with as I understand that they take their direction from the top. The countless hours I have spent dealing with this situation is something that no-one should have to go through, particularily someone who has been a Verizon Plan customer since about year 2000. Everyone seems to agree that I am entitled to the free gig but no one seems to be in a position to help this customer. Its a horrible way to treat someone. I talked with the original saleslady today and told her I would be in tomorrow to turn in the phone and get a new one along with the gig I was entitled to. She said that would be fine and wouldn't be a problem but that she would be happy to try calling Verizon once again to try to resolve the issue. I indicated that I'm done with wasting time taliking with well-meaning and courteous (and I assume underpaid) employees who I assume are pretty much directed from above that any concessions they make, even if the customer is entitled to them, will reflect badly on their employee evaluations . Good thing I am retired or I would really be worked up. They only way I would consider even talking to Verizon anymore on this is if they were to waive the $60 in upgrade fees my wife and I paid for the new phones. I hope this explains the situation to your satisfaction. Thanks.

Why do I have to wait two hours to see selected movie?, why do I have to wait two hours to see selected movie?

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