Why do lines show up after converting Word doc?

Acrobat X Pro
After converting a regular Word doc, which doesn't 'appear' to contain lines around the paragraghs, contains lines in the PDF. I believe I have chosen the highest quality in the convert settings, and cannot figure out why I'm getting this junk in the PDF. I'm only having issues with a Word file received from the same person.
How do I clean up the Word doc before converting, I guess is the real question...
Confused!

George, thanks for your patience with me! I created a shared workspace via Acrobat.com...but not quite sure how to share it with you... I think I emailed the forum at:
discussions-community-acrobat-creating__editing_&[email protected]
Please let me know what I need to do to share the workspace. Thank you again.
Rhonda

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