Why does a game refuses my purchases, Why does a game refuses my purchases
Why does a game sight refuses my account and my buying
What happens when you try to buy something in it, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?
Similar Messages
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Hi all, when I try to purchase items in a game on my iPad it comes up with a message saying contact iTunes support to complete this transaction? What does this mean and why is it doing this?
It means exactly what it says:
Contact itunes support
It is saying this because you need to contact itunes support.
Have you considered doing what it told you to do? contact itunes support -
HT201303 Why I can not purchase item in the game,always let me contact apple story support.
Why I can not purchase item in the game,always let me contact apple story support.
You will need to contact iTunes support to find out why, it could be due to a number of reasons (these are user-to-user forums so nobody on here will know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I use iPhone, iPad and MacPro, all works fine but the newly purchased iMac does not receive emails on time - always later than other devices. Why and how to fix?
Go to Mail Preferences
Click on the General tab
Set "Check for New Messages:" to "Every Minute"
Hope this helps -
Why aren't my songs previously accessible on my I/Pad 2/iPhone 4s devices in "Music" appearing in faint print & graphics no longer accessible? I had downloaded them into iTunes on my PC and previously synced them. Suddenly after recent syncing they were inaccessible. Why? (I previously downloaded an IOS_5 platform to my PC to use iCloud. Was working until recently.)
I too am having this problem. Its really frustrating. In fact i have my setting to have all music on my phone however the phone displays I have 2986 and the itunes reads 2987. I'm one off on this area. In addition some of my purchased music does not show in my purchased list on the phone. It does show on the itunes account on the computer and in the overall albums just not in the purchased. I drug the purchased song from the albums to the purchased playlist and tried to have it re-sync... did not work.. I tryed re-booting the phone, and restoring from back up all failed.
Another problem I have found since the IOS7 updates is the phone doesn't keep my music where it was when I get out of my car. I used to love that I would get out of the car in the middle of my playlist go in the store come out and it would pick up right where it left off. Now I get back in the car and it begins playing random music of all my entire library. I love all my music however I don't want to listen to Christmas and Halloween music all the time. I don't want to remove these from the phone as I want them always available. I just want the function to go back to how it was.
Oh and the last thing, sometimes when I turn my phone sideways and am listening to music the collage of albums shows but freezes so I cant turn the phone back and change the music. I like having the capablility of turning the phone to see pictures and things auto turn but not this collage of albums if it's gonna delay me swictching or skipping songs.
Any ideas for these issues? Is apple aware and working on these? -
Hi there,
Wondering if you might know? I don't have enough space to update the new software on iPad. So my facetime isn't working anymore, this is prob why. Seems I have to delete like all the games/apps we have to do so. Will I lose the progress data/levels in the games? But how do I back up the games data?
Please help. Scared to delete them to update and then not have the space to restore them and if I get them again will the levels/progress be gone?
Thanks RachelConnect your device to iTunes and do the update through iTunes. Using a computer takes much less space on your device than doing the update on your device.
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apps store said that the game is free but why the bill says it needs money?
please reply me soon!!!!
chan family
<Email Edited By Host>Did you add or change your credit card details when downloading the app ? If so then you've probably received a temporary store holding charge, which should disappear within a few days : holding charges. Or have you made any in-app purchases within the app (what app is it) ? If you log into your account on your computer's iTunes (Store > View My Account), what shows under your purchase history ?
As these are user-to-user forums, you are not talking to Apple here, I've asked the hosts to remove your email address from the post's title. -
Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section. Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? It is the same on my iphone4 or ipad 2!! Please help!!
Dear Metal Wheels and King Penguin.
I have to actually same problem today 23.10.2012. For an example I have only changed billing methods and have bought hundreds of apps but I remember clearly that I bought for an example ,,Wikipanion Plus'' and ,,OPlayer'' which is now HD OPlayer and I did not see them in purchased items, neither ,,not on ipad/iphone'' nour ,,not on my computer'' and I check in both my computer. I confirm hereby that I took the chance to re-buy these two Apps again through the same account but I got the message ,,As you have bought the previous version on this account you will get this update for free'' so I clicked yes and I got them both. This doesnt only proof that I have purchased them before and purchased items in iTunes Store has some lacks to fix but also it proofs that I also bought them through that specific account as I had to confirm the buying process. In my opnion this is not a thing which Apple should be relaxed with as its very important that powerusers and regular consumers can trust and rely on doing business and to shop via iTunes. I have a lot of expensive Apple Hardware and for me this is a stepping stone and a serious test on the circle of trust. If this cant be fixed I cannot recommend others to trust the store.
Best Regards, davidtryggva -
Why can I not purchase lollipop? I am able to purchase other boosters but not this one. Any suggestions??
What happens when you try to buy it, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
TS3297 i can,t buy the gem on clash of clans game!!! WHY?????
i can,t buy the gem on clash of clans game!!! WHY?????
What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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I downloaded an games that was free why was i charged 24.00
i downloaded a game that was free why was i charged 24.99 for it
same thing happened to me... but in my case, i didn't download the application, it just downloaded itself on a different phone or pc (maybe coz it's not on my phone) and used my apple id then charged me 12.40 bucks! i tried to report this in my purchase history but eveytime i click the 'report a problem' button it always directs me here http://www.apple.com/ca/support/itunes/ .. i don't know where the **** in that link could i report this application...
BTW are we allowed to mention the name of the application here? -
i purchased LR and PS - I have it on one laptop - why will it not install on 2nd laptop? Do I have to purchase it again?
Your license allows for enabled installations on two machines. If you are unable to install on a second machine you will need to provide more information if you want help resolving the problem. At what stage does the failure to install occur? What messages do you encounter when it fails? What are your system specifications? How do your system specs compare to the Software system requirements?
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Today, I decided to update my iPod touch via the iTunes store on the actual iPod itself. My iPod hasn't been updated via computer for over a year now because I'm afraid to lose all of my other songs, since my computer crashed a while back and I lost all of my songs. That's why I decided to update it with the purchases I previously made through the iTunes store, that way, it would just add those purchases instead of delete and replace all of the other songs. I know for a fact that my iPod doesn't have any of the new purchases I just made on it, but when I went into my Purchases in the iTunes Store, on both my iPod and computer, there were a lot of songs missing. I know that I purchased them and I purchased them using the same Apple ID because I only have one. The strange thing is, a few weeks ago, those songs showed up in my purchases and I was able to download them into my iTunes playlist on my computer via iCloud, but now that I want to put them on my iPod, a lot of my songs have gone missing. What could have happened?
Also, when I go into the iTunes Store and look up the songs that I know I've purchased, it says "Play" in the grey bar, but it doesn't show up for download?
For added information: These songs that are missing are in my iTunes library. I purchased a bunch of Sleeping With Sirens songs and Florida Georgia Line's whole album and those are all missing from my purchases in the store. It says I have one song purchased for Sleeping With Sirens in my purchases and it's a music video, but I know that I have more than just that.Did you figure this out?
Quick glance at your file, 'Text8' Element animats in fine in Chrome. But from what I can gather, all your other elements 'Text7' down to 'Text' are empty?
Meaning therre is nothing in them. While they exist and you attempt to animate them, they are empty so there is nothing to 'see' beyond the text that exists i element 'Text8'.
The other elements needs to have text in them.
Hope this makes sense.
Darrell -
I am using both PSE 13 and Lightroom 5. When I use Lightroom as an external editor and save the photo, it shows up in PSE13 as an edited file but does not look any different. Why doesn't it appear edited?
People who have Photoshop, but don't have Lightroom, need ACR so that they can use Raw files. Without ACR they could do nothing with those (they may also like having ACR so that they can work on other kinds of image using the same kinds of adjustments and techniques, as are used with Raw files).
People who have Lightroom, can get access to Raw files regardless whether ACR is present or not. They can use Lightroom on other kinds of image also, using the same methods. LR can pass images directly into Photoshop without passing via ACR (or else does so transparently, which amounts to substantially the same thing).
ACR does not, strictly speaking, even need to be installed for this external editing to happen. In fact, not even PS needs to be - since a different image editor can be used instead, while still retaining the Adobe Raw conversion etc.
Lightroom "subcontracts out" specialised external tasks, in this workflow, but is still your "main contractor": the image is otherwise located, viewed, managed, adjusted/presented and output entirely using LR.
So IMO we can divide image processing into:
operations that involve pixels and layers and layer masks and adjustment layers etc (of the kind done inside Photoshop)
operations that involve parametric edits (of the kind done in ACR where you are not using a Lightroom based workflow; otherwise, done inside Lightroom)
When PS is called in, that's because those tasks are impossible or unsuitable to do in Lightroom. But those tasks can't be done in ACR either - by definition, since LR and ACR have exactly the same image processing "feature set".
Lightroom is irrelevant to the Bridge + ACR + PS workflow. This workflow requires both your PS and your ACR to be current enough, to support your Raw format etc.
ACR and Bridge are irrelevant to the LR + (image editor) workflow. It is in this case, only LR which needs to be current enough to support your Raw format etc.
RP -
Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.7)
Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, SeriouslyQuestion:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.7)
Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Hello, I was trying to purchase an item in a game call 帝王三国! but it does worked first few times, but it isnt working anymore ! It tells me to contact apple store to purchase the item.
Click here and request assistance.
(91679)
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