Why does iPad say connection to server failed when I am at home and have wi-fi, Why does iPad say connection to server failed when I am at home and have wi-fi

Question

Why does iPad and 4s iPhone say connection to server failed.  I have been getting mail until this started popping up going to beat with sledgehammer

Answer 1

Hi -I was having the above problems on both my ipad and iphone,  and I trawled the internet for hours and hours trying to find a solution to this.....tried  resetting both devices,signing back in to the mail app, and did a full reset of both iphone and ipad., I removed the email account from both devices too.. I knew that the problem occurred after receiving an email- as it happened whilst opening the email- you might not have realised that's what it was at the time?.... I tried deleting the email from both phone and ipad, and hotmail was working fine on a webpage,it was JUST the mail app that was giving the  error messages..... I was receiving the above message and ' cannot send mail- an error occurred while sending this message'  and ' cannot get mail- the connection to the server has failed' then I suddenly realised that even though I had deleted the mail from both ipad and iphone the message was still in trash, so I emptied trash and made sure the mail was completely removed from my hotmail account ANYWHERE and then the problem disappeared.....I think an email I received was maybe corrupt- I hope this at least helps someone and saves you the hassle it caused me!
Good luck!!