Why does my mac memory show used 130gb movies, yet i only have 35gb of movies

when i click on "about this mac", on the memory tab, it shows that i have used 130gb on movies, yet i only have a toal of 35gb of movies on my mac, why does it show this and how do i correct it ??

That would be an issue that you need to discuss with the iTunes/MAS support folks. When you sign into your account on the iTunes app on your computer check your purchase history. There is an invoice there for verything that you have purchased. If there is a question about a purchase listed, there is a link to iTunes Support from the invoice.
iTunes Support
http://www.apple.com/support/itunes/

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