Why does the Hub think I live in Hampshire - I liv...

OK - here's a good one. I recently bought a used HH3 to replace a slightly flaky HH2 - all went well with setup (without the installation CD) and everything works fine ..... except when I check the weather or use Google Maps on my HTC Wildfire phone or use Google Maps on my PC. When I do, I am told I am in Southampton (where the HH3 used to "live"). I have reset everything I can (including a "hard reset" of the HH3), renamed the HH and fiddled for hours with the settings. I have gone back to my old HH2 and that too now has me incorrectly located in Hampshire. I have talked to BT tech Support who were extremely helpful but unable to find a solution. This is only the equivalent of moving house and taking their HHs with them? Does anyone on here have an answer?
Solved!
Go to Solution.

It more likely to be a cookie stored on your PC and on your phone.
Try clearing out the cookies on your Internet browser that runs on your PC, then try again.
Google maps on the Android also stores your location, but that is easily corrected by updating your location. It then uses a combination of mobile phone mast position, and any nearby wireless networks, to determine your location. You can also turn on GPS for a more accurate fix.
Of course the problem with the wireless network location is that Google would have seen the MAC address of your home hubs wireless, in Southampton, so that is why it thinks you are there. That is the most likely explanation.
As Google has been stopped from gathering this data, then this will never get updated.
In theory, they were supposed to have deleted it.
The only answer would be to swap your home hub for one that has never been used anywhere Google has been.
You can prove this by going into the location setting of the phone, and unticking the option which says "Use Wireless Networks" The just use the mobile network and GPS..
The explanation above is THE most like cause of your wrong location
If you are using Google Lattitute, then that should also update your location on the PC when you login to Lattitude.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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