Why doesn't New Tab command work? Or clicking + sign in tab bar?

I looked at the answer to the + sign not working. But could not understand what exactly was the solution. The File>New Tab command is the same as clicking the + sign. Neither work for me UNLESS I launch Firefox in "safe" mode (Option-click). I don't see why I have to remember Option-click every time I open Firefox.
I'm on a Mac mini (new in March 2014) with Mac OS X 10.9.4, Mavericks. Is that the problem?
The answers I've read here use terminology I do not understand. (I made a living writing computer manuals for HP and Apple, so I'm not naive.) Do you have a glossary somewhere?
I just want to be able to open multiple tabs in one window and click from one to another. I used to be able to do that.

We have seen reports about a Community Toolbar extension causing this issue with not being able to open a new tab.
Your System Details list shows:
* WiseConvert Community Toolbar
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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