Why doesn't Verizon approve the Nexus 5?

I just got done chatting with Verizon support. I was trying to decide whether to buy the Nexus 5 but they said it hasn't been approved for the Verizon network. Is there a technical reason for this or just a "business decision" (aka disagreement with Google) or both? I've read endless blog posts and comments but am interested to know the official reason. What would happen if I try to activate the phone via MyVerizon?

Maybe it doesn't support it because Verizon said no thanks. did you hear the debacle on the Nexus 7 tablet that Verizon chose not to sell after Google announced it would be available on Verizon? Maybe this is more about Verizon making secret deals with Apple to help protect it's sales. Really, the only distinction from Apple to Android, is that if it's not a Nexus device, it gets updates filtered thru the device manufacturer and the carrier. But Apple doesn't get this filter, and neither does Nexus devices, so it stands to reason. Remember VZ Navigator on non-Nexus devices? Really Verizon, if Apple can't make a better map navigation tool (remember the debacle with iPhone 5 and Google maps?) then why do you think you can do better than Google? some opf my money I pay to Verizon goes to them developing stupid apps like VZ Navigator that don't even get used and just suck up space and resources on my phone! Kicking Verizon to the curb and heading to T-Mobile. The more customers that switch, the better the network will get on T-Mobile. Then Verizon will change it's tune when it's not number one.

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Why doesn't Apple list the changes in iPhone updates?

Why doesn't Apple list the changes included with each iteration of iPhone updates? They always post a detailed list of changes for all other major software updates. I wonder why the same is not true for the iPhone, leaving us all guessing and wondering...

Just to add, Ansuz82 pointed out, Apple's track record is that they don't really ever give full published details about what their updates include in any of their products really. If the iPhone is your first product by Apple you may not be aware of this. To them, saying Bug Fixes is enough. If they publicly add more info, it means they really wanted to get that point out. eg: the 1.1.1 mainly just talked about iTunes WiFi store. 1.1.2 mainly talked about the Tiff exploit fixed and keyboard updates for languages. However, with all, a lot more does get changed than just the key points mentioned. And by a lot, I don't mean a lot that you will see. Have to remember, they are still ironing out the OS for the iPhone. A lot of changes to them is just cleaning up and fixing known bugs that many of us as users may not even know exisit (though we see the outcome of them when apps colide and crash each other).
Message was edited by: DaVBMan

Why doesn't Flash have the option to publish to .flv?

Why doesn't Flash or Adobe Media Encoder have the option to publish or covert .swf to .flv?
Any suggestions on free .swf to .flv coverters?

Thanks, kowboy. I've just seen a few of those video conversion tools that specifically advertise .swf to .flv conversion. They may degrade the quality and make certain features not work just like when you convert to .avi. I was wondering if anyone has had any experience with any of those tools.
I know this is a fairly odd situation. Both myself and the other flash developer advised that they not use Flash to create 5 min plus videos and then wrap them in .flv flash players.

Why doesn't reflection reveal the clone() method in arrays?

I was surprised to discover that the following code does not reveal the method "clone()", even though you can call "clone()" on an Object[]. Can anyone explain why this is? I was hoping to use the Reflect API to clone an arbitrary object if it was Cloneable, and to throw an Exception otherwise. How can I do this?
import java.lang.reflect.Method;
public class Test {
     public static void main(String[] args) throws Exception {
          Object x;
          //pick a class
          x = new Object[] {};
          //is it Cloneable?
          System.out.print("The class " + x.getClass().getCanonicalName() + " is ");
          if(!(x instanceof Cloneable)) System.out.print("NOT ");
          System.out.println("Cloneable");
          System.out.println("-------");
          //what methods are available?
          Method[] meths = x.getClass().getMethods();
          for(Method m : meths) {
               System.out.println(m.getName());
          System.out.println("-------");
}

Just to clarify. I know that clone() is protected in Object, but it is certainly a public method in array objects such as int[], float[], Object[] etc. Test: call clone() on any of these objects! Also, I realize that Cloneable does not itself guarantee the method clone(). Nevertheless, if you take a regular Cloneable object, such as a String, then typically, if you ran myObject.getClass().getMethods() on that object, you'd find the method clone() in the resulting list. i.e., that Class has overwritten Object's protected clone() method with a public clone() method. So since int[], float[] and all the rest have a clearly public clone() method, then why doesn't myFloatArray.getClass().getMethods() show me a method called "clone"? I guess it would have to have something to do with the fact that arrays are funny kinds of classes that are not properly handled by the Reflection API, but is it on purpose that clone() isn't available?

Why doesn't Mozilla fix the Yahoo problem - it is a hacking issue?

Dozens of people have strongly complained about Yahoo inserting itself in Firefox and hiding itself so it cannot be removed. This has been going on for at least a month.
Why doesn't Mozilla do something to prevent Yahoo from HACKING into Firefox.? It is an obvious attempt to pre-empt people's browser of choice. Surely there is someone in the Mozilla group who can either alter the code to block Yahoo or at least come up with a solution that lets the average user remove the stupid Yahoo software.
Thanks

What a pathetic joke - the instructions to remove the unwanted Yahoo search engine tell you to open up the search engine list and remove Yahoo. BUT YAHOO IS NOT DISPLAYED IT IS HIDDEN AND CANNOT BE REMOVED.
That horrible fact is what is so annoying. It is willfully hidden by either Mozilla or Yahoo forcing it down the throats of people who do not want it!!
And a search on one's entire system does not turn up any reference to Yahoo.
ONE MORE TIME, THIS IS MY COMPUTER NOT MOZILLA'S OR YAHOO'S.
Please do what you know perfectly well is the right thing to do and provide a viable method for users to get rid of Yahoo.
Why, Alice, can't you specifically answer my questions instead of spouting the drivel about providing features for a broad range of customers. There are hundreds if not thousands of user that are not happy about this stupid problem.

Why doesn't iTunes allow the podcasts to be downloaded by Release Date?

I am using iTunes 11.0.2 (25) on my iMac (2010). I am curious why iTunes does not allow the podcasts to be downloaded by Release Date?
It will help me so much when I create the playlists by Release Date especially when I download the podcasts after their releases.
Please advice and thank you.

I find that this setting does remove any podcasts that I have already listened to at the time of the next refresh, provided that I have not told iTunes not to delete the podcast (right-click, Do Not Auto Delete). If you need it gone right away, try hitting the refresh button.
MacBook Pro Mac OS X (10.4.9)

Why doesn't Verizon do something about their tech support?????

Verizon Tech Support is definitely outsourced to call centers outside the country. They are quick to offer an apology to your problem, but they make it very apparent that it is your problem. If you do not do exactly as they instruct you to do, they will happily close out your ticket, and your problem still remains unsolved. I have been through the ringer with them on more than one occassion about the same exact issues. Each time that I call, I have to go through the same song and dance, eventhough it is the exact same issue that I have contacted them about before, and the issue is clearly on their end and not on my system. On one occassion, I sat and argued with a gentlemen in Mexico that my issue wasn't fixed. They said it was fixed. I said it wasn't, and I would loose my DSL connection while I was on the phone with him. Another instance, they disconnected my DSL because I have dry loop service and my home line did not have a dial tone, so the techs came out and disconnected everything. Tech support was a joke then as well. I was on the phone for several hours trying to convince them that it was an issue on thier end and not mine.They claimed that I had to be home for the repairman to come out, but I did not have to be home for them to come out and disconnect it in the first place. Because I would not go through all their trouble shooting steps, they would close my ticket out and my problem would remain my problem until I would call them again. It took an act of God for them to come out and get things reconnected again. I actually feel physically ill now when I have an issue with my DSL because I know what it will entail just to get the trouble ticket set up. I have had the operators claim that we have a bad connection (after being on the phone with them for over an hour). They claim that they will need to call you back, but then they never do. When I call back and check on the status, guess what, my trouble ticket had been closed out.   This past instance, I called and complained about a slow connection. The same exact issue that I contacted them about over a month ago. After going through the song and dance again, they claimed that someone would call me back in 24 hours, and no one has. I have complained to the FCC and the State Corporation Commission on more than one occassion, but it seems as if it just business as usual for Verizon. {please keep it relevant} I think that is the only way that they will get the message that what they are doing just isn't going to cut it anymore, and they need to make some changes. I have cut my home phone line with them because of their lack of service. If I had an alternative to DSL available to me in my neighborhood, I would gladly take it so I could finally severe all ties to that company. There has to be something better than business as usual.

{please keep it relevant} I contacted tech. support on Sunday about my slow internet connection. I was pulling 52 kbits/s on a 3M service. This is the second time that I have had this issue. The last time I contacted tech support about this issue was about a month ago. I went through the same song and dance without any resolution.  Somehow the next day, my connection was corrected and I was getting my 3M service again.
This lasted for a month. I called Sunday, 10/11/09 about a slow connection again, Same issue, only able to get 52 kbits/s. Yet, I had to set through the same old song and dance with Verizon tech support. We did things like clear my internet explorer cache and cookies and run a speed test, when I already told the foreign gentlemen on the other end of the line what my connection speed was. How is that going to help improve my connection speed????? At the end of it all, I was told that I would be contacted by a senior tech support specialist from Verizon within 24 hours. Sure as the sun shines, it is now Tuesday, 10/13/09 and I have yet to hear anything from the senior Verizon tech. support..   The kicker is that I am not at all surprised by this. This is now the norm for Verizon. Yet, I still pay my bill. I am still under my contract.
I am going to make a prediction. Next month about this exact same time, I will be contacting Verizon with the exact same complaint, a slow interner connection, and I will have to go through the same old song and dance and have to do things like re-boot my modem and clear my internet explorer cache and cookies and run a speed test, eventhough I have told the foriegn guy from tech support that I have already done all this. Then, they will promise that someone from the senior tech support from Verizon will give me a call back within 24 hours and I will not hear from anyone.
{please keep it relevant}
{edited for privacy}

Why doesn't Verizon care about loyal customers?

I have been a customer of yours for the last 10 years, and when I renewed my contract this year, I had an idea I might be moving overseas for a two year teaching commitment. Your store agent assured me that it would be possible to suspend my line for up to 2 years if necessary (non-military suspension), so that I could keep my number while I was overseas. I ended up accepting this two year position overseas, and am now discovering that what he promised was false.
Since I would not have renewed my contract if I had been told the truth, and because I have been a faithful customer with Verizon for the last decade, I asked for the $210 cancellation fee to be waived. Your customer service rep, Jessica, Badge (removed) refused to waive this fee. Not only was she unwilling to work with me, she was also unable to give me the number to customer service. She told me to go on myverizon.com, but was unable to direct me to a customer services phone number, whereupon she suggested that I just go Google it myself. I don't mind looking up your customer service phone number, but I find it astonishing that a floor supervisor was unable to provide it to me directly. I also am stunned that the cancellation fee was not able to be waived, given the circumstances.
Despite my tenure with Verizon (or perhaps because of it), I am left in awe of how badly your company chooses to treat its constituents. This entire experience leaves me feeling that my loyalty to your company has been profoundly misplaced, and so when I return to the states, not only will I not be returning to Verizon, I will also caution my family and friends against using Verizon.
I understand that you're a gigantic company, and you probably don't care one bit about one upset customer, but on the off chance you do care, or want to review your policies, I figured I should probably tell you about this, rather than keep it to myself.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

Hi Amh00,
Oh my! We always to provide accurate information when making changes to your account. Congrats on your new position. We apoologize, for the behavior that you received from the supervisor, it was unacceptable and not tolerated at Verizon Wireless. We know that there are times when you may need to suspend your services for various reasons. We do offer that ability to suspend for other reasons outside of lost/stolen or military suspend. When selecting “Other” as your reason for suspending your service, your line will remain suspended for up to 90 days. For each line of your account, you can only suspend your service for up to 180 days in a 365-day period.
If you choose to suspend service without billing, then your billing will automatically resume at the same time that service resumes
http://vz.to/1uLgLgr .
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Why doesn't Verizon abide by the 4-day hold on In-store pick-up for an upgraded phone?

I upgraded my device online and opted for in-store pickup. They showed me stores that had the phone I wanted in stock. I selected the store I wanted to pick it up from and they said they hold the phone for 4 days. I go to that store the day I made the Order and they tell me they do not actually have the phone in stock and couldn't tell me when the next shipment will come in. They actually told me to go to an Apple store instead. So I did that. Then I'm at the APple store and it's not taking my log in information on my verizon account even though it worked when signed into the account from my phone. Apple people told me it's an issue with Verizon, not Apple. Still have not gotten my upgraded phone.

Hi ilzostue,
Oh my! We are so excited to hear that you are interested in upgrading your line. The upgrade process should be easy, and I apologize that this is not happening. Which make/model iPhone are you interested in purchasing? You can also order the device online here http://bit.ly/nD0WuY .
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Why can't verizon tell the truth and fix my DSL for over a week

On the 10th of January, I contacted Verizon Tech to let them know I had no DSL (the phone had previously been out, but I had had DSL). They told me to wait an hour and restart the modem. I did that to no avail. I continued contacting them and they kept telling me there was an outage or the problem was my modem or such. I tried to tell them that whatever repair they made, disconnected my DSL. They sent a new modem, they sent a technician on Thursday -- still nothing -- called and was told they were replacing the PSA and it would be up by Saturday -- called Saturday, was told the replacement part did not function and they had a new part which would fix it by Monday. Called Sunday, was told problem was fixed on Saturday (but I still had no internet) Then they said, it was being investigated by a team in the Central office and it should be on by tomorrow -- specifically checking circuit to Central Office. Still today, no Internet (as I predicted would happen -- it's a holiday and I cannot get answers) and when I called, they want to send another Techinician TOMORROW to investigate. It has been 4 days since the last Tech came, it was 4 days from the date I initially called before they sent a Tech -- now they want to send a DSL tech rather than a "phone tech".
I truly believe they are trying to get me off of DSL since they don't want people on it (you cannot get back on it once off) because they want everyone to be on their EXPENSIVE FIOS system that costs over $50 a month versus my little $39 a month. Of course, then they'll want me to get phone and TV to "bundle" and save $ -- which means my phone doesn't work during power outages after a few hours.
How do you get to speak to someone in authority over service rather than people who are going by a book that says, "check to make sure the modem is plugged in" as though it is your first time using the system you have been on since 2005? Why is the corporate office of Verizon hiding? Where are the Vice Presidents and Manager to take charge and get things done -- out spending their HUGE Bonuses?

I feel your pain. I had a technician come out twice, my moden replaced 3 times, and now my monthly cost has gone up but my internet speeds are not much improved.

Why doesn't Verizon allow retirees from state employment to continue to receive discounts?

I worked for the state of Texas for 25 years. I am now disabled but being paid by the State of Texas' Employee Retirement System as a continuing "disabled employee". Verizon (customer service) doesn't recognize this as a valid form of state employment; therefore I am losing my discount. WHY? It seems contradictory that a continuing employee - or retiree from employment should continue to receive benefits. If not through state employment; why not as a disabled person? I just think Verizon is not being fair with a discount they should be providing.

sttxdisabled wrote:
I worked for the state of Texas for 25 years. I am now disabled but being paid by the State of Texas' Employee Retirement System as a continuing "disabled employee". Verizon (customer service) doesn't recognize this as a valid form of state employment; therefore I am losing my discount. WHY? It seems contradictory that a continuing employee - or retiree from employment should continue to receive benefits. If not through state employment; why not as a disabled person? I just think Verizon is not being fair with a discount they should be providing.
People need to understand whether your employer offers a discount and how much that discount is is up to your employer not Verizon. Verizon has nothing to do with whether Texas wants to give retirees discounts. Considering what party runs your state is should not be shocking that neither retirees or disabled people get anything. 1/4 of your state is uninsured that's all you need to know about how your state is run.

Why doesn't mail print the .ics details shown on screen?

I have colleagues using outlook and I of course use mail.
When they send me meeting requests I get a .ics file I can use in iCal.
The details of the .ics file (e.g. agenda) displays OK in mail.
But when I want to print the mail to take to the meeting, it just shows the .ics icon, nothing else.
Browsing the discussions, this was a problem back in 2007 in Tiger, but fixed there and subsequently.
Why have we got this "feature" back now in Lion? (The old fix - print from Get Info in iCal - doesn't work in Lion. Must be the cheap leather finish)
Any cures?

Have you tried using the '''Print''' item at the bottom if that eBay page? <br />
Or is that what you are using?
Overall it isn't unusual for "print" to be a bit different than what shows on the "screen", that page may use @media for "screen" and for "print". The '''Print''' item on that page could be the difference, or the web browser might be following that code is you used the '''Print ''menu item or button''''' in Firefox. <br />
http://www.w3.org/TR/CSS2/media.html#media-types
Typically, the '''@print''' CSS code is used to hide navigation menu's ''(can't "navigate" to a different web page from a sheet of paper)'' and maybe advertisements ''(can't "click" on an ad that is on paper)'' from being printed out so that only the text of an article is printed to paper.
Basically, it's probably not a fault with Firefox, but rather Firefox following the commands on the page put there by the person who authored that page, or a standard CSS "style sheet" used by eBay.

Why doesn't Verizon tell you about "Plan B" when your phone is stolen?

They pretty much want to disable the phone as soon as it's stolen, but there are options for locating it (though I wouldn't go there without a police officer).
Could possibly have retrieved my DroidX and friend's IPod Touch if they'd been more forthcoming. Instead, looks like they are just trying to sell more phones on the backs of petty thieves.
(Plan B is at https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result&rdid=com.lookout.labs.planb&rdot=1, BTW.)
Also recommend getting "Where's My Droid" --- helps you find phone if you just misplaced it, and gets GPS coordinates if it's been lost or stolen.

caslon wrote:
They pretty much want to disable the phone as soon as it's stolen, but there are options for locating it (though I wouldn't go there without a police officer).
Could possibly have retrieved my DroidX and friend's IPod Touch if they'd been more forthcoming. Instead, looks like they are just trying to sell more phones on the backs of petty thieves.
(Plan B is at https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result&rdid=com.lookout.labs.planb&rdot=1, BTW.)
Also recommend getting "Where's My Droid" --- helps you find phone if you just misplaced it, and gets GPS coordinates if it's been lost or stolen.
While you do make a good point, it's not quite the Black Helicopter scenario you'd like to think it is....(But since it's a popular pastime to make Evil conjecture about those that think differently than we do, go ahead and indulge yourself....)
It is Verizon's policy to NOT officially support the 3rd party apps available in the various App Markets. Part of that is to absolve themselves of the liability brought on by bad apps causing havoc on your phone (they do exist, I know). The other part is to not show certain favoritisms to various app developers, of which there are thousands. Hell, for a long time, that's why AT&T (if I understand what I read a whikle back) didn't carry Android phones because they didn't want to allow 3rd party apps on their phones. I don't know Apple's official policy on apps for the i-Whatevers, but Apple does vet out the app they allow pretty seriously.
At least, this is how I have interpreted the various explanations on the subject.
Right or wrong, there's your answers (among others). And I do agree with your point. It would help us locate a certain grandson's missing Samsung phone at the moment...
Geri O

Why doesn't FF make the latest Update compatible with a Power PC G4?

I've got a Power PC G4 Mac, which apparently doesn't meet the System Requirements for the latest Update of Firefox: why not? In this Economy, I'm sure there are a lot of people like me still running Power PC's, yet now I can't even "suggest" to FF that they include us in the Update, because I "don't have the latest version"! I run my whole Office from my Mac, so it's still pretty darn good. What's with the disrespect?

Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
*http://www.mozilla.org/firefox/10.0/system-requirements/
For an unofficial Firefox 10 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
*http://www.floodgap.com/software/tenfourfox/
*http://www.macupdate.com/app/mac/37761/tenfourfox
*http://code.google.com/p/tenfourfox/wiki/ReleaseNotes100
*http://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
*http://code.google.com/p/tenfourfox/wiki/AAATheFAQ
Firefox 3.6.26 has been released, so you can update to that version.<br />
Latest Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

Why doesn't applecare cover the bottom case pads?

Hi, this is a question I should have just asked at my appointment, but I was in a real rush to get to work, so I just accepted it and went on, but anyway:
One of the little black pads the macbook pro rests on to avoid heat collection fell off my computer (no physical damage, or anything else), and it turns out the entire bottom case has to be replaced to fix that. It's a little crazy, but the Genius just said newer models have to have the bottom replaced to avoid internal damage from re-gluing. Not only that, but the warranty doesn't cover it (under any circumstances, was the implication).
It's an annoying $40 dollars to spend, but really I'm just a little curious as to why this would be, when they're pretty generous if you have Applecare in most other cases.

Hi, and welcome to Apple Support Communities.
Did you read the Terms of Use when you signed up here?
(Yeah. Who reads those, right?)
You need to take a look:
https://discussions.apple.com/static/apple/tutorial/tou.html
Section 2.2.2:
SubmissionsStay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:
Speculations or rumors about unannounced products.
Discussions of Apple policies or procedures or speculation on Apple decisions.
We are users here, like yourself, so speculating on why Apple decided a certain thing a certain way is above our pay grade.
If it were mine, I might ask for a supervisor's opinion on the matter.
I also might consider myself lucky that it was $40 and not $240.

Why doesn't Verizon approve the Nexus 5?

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