Why "Download Error. Tap to Retry." only Occurs in iOS Podcast app?
Hi,
I've recently discovered problems downloading my podcast using the 'Podcasts' app in iOS. I consistently get the same error. That is, "Download error. Tap to Retry". The podcast feed I give to iTunes is generated by a WordPress plugged-in named 'podPress'. The feed is good from iTunes software on PCs running Windows, or OSX, across various versions. Instant play works, and subscription downloads work, but it doesn't work in the Podcast app in iOS devices (at least versions 7 and 8.)
The only thing I can imagine is an XML formatting issue, but I don't know where to looks.
Thanks for any help.
Here is my feed source: http://www.internationalcsi.com/blogs/sccclub/feed/podcast/
I am not sure if this is related, but when I use the 'Feed Validator' linked to from the WordPress plug-in 'podPress', then I get one warning about a self reference. I cannot verify whether this is related to my problem, nor can I figure out how to resolve the warning.
I noticed that two other people have 'ticked' the option "I have this question too." Maybe one of you has tried this, with the same or different results?
Here is a link to the 'Feed Validator' using my feed:
http://feedvalidator.org/check.cgi?url=http%3A%2F%2Fsccclub.org%2Ffeed%2Fpodcast
...and, before you ask, Yes; that is the absolute path to the link referred to in the warning message, and consequently the reason I can't figure out has to resolve the message.
Try your feeds, and see if you get similar results. Thanks.
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Perhaps even forgetting your home network and rejoining it.
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Same problem here on my iPhone 5S running iOS 7.0.2.
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Having to do a 2 step download everyday when before I did not have too before is kind of a step back.
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I recently downloaded a song through iTunes on my IPhone.
The song downloaded and can be played on the phone but iTunes is still say that the song hasn't fully downloaded. Comes up with 'Downloaded error, tap to retry' that I can't get rid of.
This is strange as the song has completed downloading and can be played on the iPhone in its entirety!Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M. -
I have several episodes of a TV show where it says download error, tap to retry and when I do it repeats the error message. Can I get it to work or get reimbursed for the ones I'm missing? I'm using an iPad 1 which has worked fine for all the others.
Hi AlpineJean,
I'm sorry to hear you are having issues downloading some episodes to your iPad.
I would first suggest you sign out of your iTunes account on your iPad, restart the device and sign back in.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
Click on the link below for additional troubleshooting steps with more details and screenshots.
I've quoted some helpful highlights for you:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To view or download previously purchased:
TV Shows on iOS
Open the iTunes Store on your device.
Make sure you are signed in with the same Apple ID you used for the original purchase.
Tap More from the bottom navigation bar.
Tap TV Shows.
Locate the TV show episode or series you would like to download.
Once you've located the TV shows you are looking for, tap the download button.
The TV show will begin downloading.
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
If this does not resolve your issue, please follow these instructions for support from the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Have a great day!
- Judy
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