Why is a newly purchased song 'not authorized'?

Purchased 4 songs from wishlist, they all play properly except for one. When I attempt to play the problem track I get the dialogue box saying 'Your computer is not authorized to play this song.'
Of course, when I enter info for authorization, I get 'This computer is already authorized for playback.' ***? Any help would be much appreciated!

Thanks Niel! That was easy, I should have browsed this topic a little better, answers were right there.
Anyway, I completely removed the corrupt song and clicked to re-purchase. iTunes allowed a repeat download for free. Success.

Similar Messages

Purchased songs not authorized on computer from ipod

For some reason a pop up comes up that says this computer is not authorized to play purchased songs on ipod. And I choose the option to authorize. It says it is authorized already. After clicking ok it closes then it pops up again. I authorize it again but it keeps popping up. Not sure why since all the songs are purchased through the store.

Change the iPod's drive letter. That has helped several folks.
Directions: http://support.apple.com/kb/TS1493
I know your symptom isn't in that article's list, but try it.
I assume the songs will play in itunes, correct? If you get the evil authorization loop while just trying to play songs in iTunes, there are other things to try. If they just won't go to the ipod, the drive letter change should work.

Previously purchased songs "not authorized".

I recently got a new computer. When I tried to sync my iPod, it said I was not authorized to transfer songs. The iTunes store does recognize song purchases made before 6/2011. I have over 100 songs I purchased that I can't get on my iPod. Please help

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

All purchased songs not authorized, error = -3253

Hi,
I just purchased a full album off iTunes and it can't seem to download. It just comes up with the error message = -3253. Anyone knows what this means?
At the same time, all of my purchased songs from itunes can't play! It says that my computer is not authorized to play these songs. So, I authorize them, one by one. After all that, it still says my computer is not authorized to play the songs. I have re-authorized them twice already and I now have 3 times remaining!
I hope someone can help me out. Thanks.

Change the iPod's drive letter. That has helped several folks.
Directions: http://support.apple.com/kb/TS1493
I know your symptom isn't in that article's list, but try it.
I assume the songs will play in itunes, correct? If you get the evil authorization loop while just trying to play songs in iTunes, there are other things to try. If they just won't go to the ipod, the drive letter change should work.

Purchased song not 'Authorized'

I bought a song. I can't play on my Macbook pro, iPad and it didn't even transer to my phone.
I get an alert of 'This computer is not authorized to play songs purchased on this account.'
I sign in to authorize and then it says that 'This computer is already authorized'.
My iMessage just got screwed up in the last week as well and I think they might be related.
Apple has made a mess of helping people with iTunes issues. It is almost impossible to get
help from anyone.
Any thoughts on what to do next? Yes, I have restarted all devices and all have the latest software.
Karen in Colorado

Delete and redownload it. If you're in the USA, this is free.
(79287)

Purchased songs not authorized after 7.0.2 update

I'm sure I'm late to this problem, but perhaps someone can explain or link me to an explanation.
I just updated to 7.0.2, and now much of my previously purchased music is not authorized. What up?
Bill

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

Purchased songs not authorized???

God knows that I love my music, so someone please help!!!
I was prompted to upgrade to ITunes 7.0.1 so I did. After doing so I connected my IPOD to update it and got a message that several (16 of 24) songs were not authorized to play on this machine - same machine I've used from day 1. I went in to authorize the songs (one by one) and they still won't play.
The dialogue box (to authorize) is trying to match my password with my e-mail address, and not with the Apple ID associated with my account. So I change it to my ID and it appears to accept it, but the problem just repeats when trying to play it. This is all new since upgrading.
Anybody know what happened and how to fix it? I can't play some of my favorite songs. Ouch!!
Gateway Windows XP

Oh, I authorized one song and now they are all
authorizing and seem to be fine. Phew.
Well Sandy, I feel dumb. Mine was simply that I had evidently registered originally with my e-mail address and the password was slightly different than what I use now. So, once I figured that out, all of my songs are authorized.
And, as you said, once I authorized the first song with the correct username and password, they all were authorized.
Gateway Windows XP Laptop
Gateway Windows XP Laptop

Newly purchased songs not syncing with icloud

I have purchased a song on my iPhone and iPad and neither song has synced to my desktop or iPhone or iPad via the iCloud. I have updated to all the proper operating systems and have the store set up to automatic downloads.

"I have seen you post this answer more than once."
I've posted it more than once because the question is asked more than once. It's a fix that has worked for some in the past. Would you have me no longer post it?
Here's another possible fix. (sorry, I've posted this more than once too)
Enable the iPod for disk use. See How to enable disk use.
Go to "my computer" and from the tools menu/folder options/view tab, enable "show hidden files and folders" in the advanced settings pane. Open the iPod in "my computer". Look for a file called "iEKinfo". Is it there? If so, make a copy of this file and save it somewhere easy to find (the desktop for instance). Do this also with the "iTunes DB" file. Don't worry if you can't see these files.
Create a new administrator account. Log out of the current account and log in to the new one. Then restore the iPod to factory settings.
Open iTunes, connect the iPod and set the transfer preferences to manual transfer. Then download the free single of the week from the iTunes Music Store. Verify that song plays in iTunes.
Now, drag this song only to the iPod, and eject the iPod from iTunes and disconnect it from the computer.
Does the song play on the iPod ok? If so, log out of the new user account and log back in to your normal one (the one you have issues with) and reconnect the iPod to the computer. Keep manual transfer selected for the moment. Drag some of the older purchased music (the ones that wouldn't play before) to the iPod.
Eject the iPod and disconnect it. Do those songs now play ok?
If not, first try this step.
Delete the SC Info.sidb file. Open iTunes again.
Now transfer some of the affected music to the iPod again. Does it play ok?

I activated a new device for my ipod. I can not figure out how to sync newly purchased songs from iTunes onto my iPod.

I activated a new device for my ipod. I can not figure out how to sync newly purchased songs from iTunes onto my iPod.

Hi there,
I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
-Griff W.

Downloaded itunes to my new computer. Authorized computer but newly purchased songs will still to transfer to my ipod.

Downloaded itunes to my new computer, authorized computer, newly purchased songs still won't transfer to my ipod.

See this migrate iTunes library post.
tt2

I can't find newly purchased songs in iTunes Match.

I Can't find newly purchased songs in iTunes Match. Anybody know why?

Hi - you are not alone in this. I've had the same problem, and apparently so have others. I'm also following the discussion:
Re: Purchased music does not appear in my "Music Library"
Posted: Jan 5, 2011 5:06 PM in response to: Bryan Berman
Hopefully we will find the solution!

How can I find my playlists in this new interface? And then, how can I transfer newly purchased songs to a playlist?

how can I find my playlists in this new interface? And then, how can I transfer newly purchased songs to a playlist?

iCloud does not store messages for you to see/access at icloud.com. It does back up messages so you can restore your iPhone if it ever needs to be reset to factory default. A backup is an image of all your data on the iPhone, and if you delete some messages, then they won't be part of any further backups.
If two people use the same iCloud account, then their devices are kept in sync, just like a single user's multiple devices are kept in sync. It's usually a good idea to have separate accounts for two people, since it's rarely the case that they want each phone to be an exact replica of the other.
Your iphone syncs contacts, events, camera roll, and many other things without the use of a computer.
Read about icloud here... http://www.apple.com/icloud/

Why can't i purchase songs in "browse"

Why can't i purchase songs from "browse" mode?

I suddenly have the same exact problem with both my Macs - MBP 10.6.8 with iTunes 10.7, as well as an old PPC. The button for 'buy" "or "download" or "rent" is no longer functional. I click on the button but nothing happens.
And we're not alone - there are a lot of similar complaints just recently in Apple discussions and other forums in the past few days. It doesn't seem to matter which OS or iTunes version is used, or even if it's a Mac or PC. Apparently its only affecting some. So far, there doesn't seem to be a fix.
Maybe if enough people complain, Apple will find a fix.
Edit: I just saw this temporary fix on another thread that worked for me:
"click on drop-down, add to wish list, and then answer yes to the prompt about "prices may change, do you want to download now" works."
Thanks to glee1988

Can't put newly purchased songs onto iPhone! Plz help!

My mom just got a new iPhone and we set up iTunes and downloaded the new version like it asked. We set up a new iTunes account and we downloaded some songs to break the new iPhone in, we downloaded them under her id and account. I have an iPod and already use iTunes but i logged out of mine to dl the songs for her. Sooooo.., now, when i try to drag the newly purchased songs to the iPhone or even the library, it won't allow me. My library still shows up in iTunes.....Can someone please help us!

Sorry - that works, but I think you still have to go into the Music tab and click the box to sync music in the first place. Select your iPhone in the left hand list to see these tabs.
Then, you can choose to sync certain playlists to keep the size manageable.
It's not necessary to check the boxes on the music files themselves, or check the box on the front tab that says sync checked items only. That's (as you've found) basically just extra work.
Ask if you've still got more questions,
Aym

I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

Why is a newly purchased song 'not authorized'?

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