Why is cost charged to me £8.78 when the advertised cost is £7.15 plus Tax which equals £8.56?

Please check the invoice & the percentage of tax deducted.
Please refer to :
Adobe Store | Online order and payment FAQ
Place a tax-exempt order with Adobe
In case of discrepancy, you can contact Adobe Support or message me in private.
Regards
Rajshree

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I pre order Iphone 6 this morning. Why was I charged a $30 upgrade fee when I havent been in a contract for almost 2 years? Also will they divide the price of the device over several bills like they have for me in the past?

I pre order Iphone 6 this morning. Why was I charged a $30 upgrade fee when I havent been in a contract for almost 2 years? Also will they divide the price of the device over several bills like they have for me in the past?

Hi there nursegrl02! We can help here with your questions regarding the upgrade fee and device charge. The upgrade fee is a one time fee that is applied when upgrading with a 2-year contract. If you pre-order with a two-year contract, you would need to add a credit card to your order as you will be charged for the device once it ships out. If you happen to purchase the iPhone with Verizon Edge, there is no upgrade fee. You will also be billed for the device in installments. You may have to pay a down payment with Edge. Go to vzw.com/edge for more information.
Did you upgrade with Verizon Edge or our Device payment plan in the past? If so, that is most likely why you were not charged an upgrade fee.
Let us know if you have further questions.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

How can i fix my iphone 3g if and only it displays the apple logo when it is connected to its charger but it displays nothing when the charger is removed?

how can i fix my iphone 3g if and only it displays the apple logo when it is connected to its charger but it displays nothing when the charger is removed?

Plug it into a wall outlet and leave it plugged in for approximately 20 minutes.
Then try a reset by pressing and holding the home and power buttons for 15-20 seconds.
Does the device power on at this point? If not, the battery or logic board is gone.
Take it to Apple for evaluation.
It may be worth replacing the battery, but I personally wouldn't spend the $149US for an Out of Warranty replacement on a 3+yr old device.

Why do I get trial period has expired when the elements is new today?

I purchased elements 12 today.
When i try to run it the message "your trial period has expired" comes up.
What can I do?
ivan

I removed the check from the box: trial installation.
I uninstalled elements again and reinstalled
still: trial period has expired
This is five times I have uninstalled and reinstalled
Two days down the tubes
I will go back to Best Buy and see if they will refund my money
Cheers
Ivan
Date: Thu, 1 May 2014 11:39:53 -0700
From: [email protected]
To: [email protected]
Subject: why do I get trial period has expired when the elements is new today?
    Re: why do I get trial period has expired when the elements is new today?
    created by nealeh in Photoshop Elements - View the full discussion
Did you try the suggestion at the link? Following its instructions resets the sign in process (it does NOT extend the trial) so that you can start the software, enter the serial number and sign in.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
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Why is it that my ABP does not block the advertisements?

Why is it that my ABP does not block the advertisements?.. because it did not work I removed Firefox.. then downloaded a new one.. which came with a ABP.. I thought it would work but it doesn't work some one suggested some kind of subscription and where to find it but it was not there.. please help me if you can.. I had my fill of the adds that I do not want. thanks for any help Stan.
== This happened ==
Every time Firefox opened
== whithin the last three weeks

Most likely you are not getting the default filter subscription which recently switched to being hosted over https
Here's the related blog which also has the solution:
http://adblockplus.org/blog/how-do-users-end-up-with-a-misconfigured-certificate-store

Why itunes store charge on my credit card when I download free game. and how I can talk to the person.

Dear iTunes support,
             I have a question, why itunes store charge me afterI download free game for my kid. Game it's said FREE Game. then my daughter 4 years old played the day after that I got email from itune store charge on my credit card. It was happen 4 times already and cause alot of money too. I will not pay all this bills. I'm so upset why Apple let it happen to customer, that is look like all game sneaky to get money from people especially my daughter 4 years old she can't read you will charge money on that game?, I'm a mother who download Free Game and I didn't play attention while she playing. So the receipt I want refund money back from your company.
receipt no.173020047946 amount $72.95       date 06/19/11
receipt no.124018257710 amount $58.94       date 04/25/11
                  totall I want my refund back is $131.89
That two bills I need my money back to my credit card.
Thank you.

You are NOT addressing Apple here at all.
We are all itunes users like you.
There is no phone number to call.
You let your daughter play with your iphone and continue to buy and you think it is somehow Apples fault?
You can set the restrictions that will stop anyone from making these purchases. You have obviously failed to do this. This is your fault. Not Apples.

Why does my MacBook Pro battery discharge even when the charger is plugged in?

I've been having a myriad of problems with my MacBook Pro's battery. The main problem is that when in use, the battery steadily discharges often at a very quick rate even when I have the charger plugged in, the only way I can get it to recharge is to close the lid or turn the computer off, however, it has recently started to take a very long time to recharge (I left it for 12 hours and it charged from 0% to 60%). I also noticed that while off, the charger light occassionaly goes green and then back to orange every few minutes. When I manage to get the battery up to 100% charge, it usually stays at 'Charged' for around 5 or 10 minutes and then it just comes up with 'Calculating...' as it slowly discharges, it also occassionaly claims that it is recharging and that it will take around 6 to 8 hours but it only charges about 1% of the battery and switches to 'Not charging'. Also, sometimes the charger light wont come on when it is plugged in and the Mac refuses to acknowledge it is plugged in for some time.
I took it to the Apple Store a few months ago and one of the Geniuses reset the System Management controller and did a quick hardware test which seemed to fix it but the problems returned soon after, I cannot enter the hardware test screen and subsequent attempts to reset the SMC have done nothing, he also tested the charger and tried it with another charger but it did not help. Hope you guys can help me as I am completely stumped by this and its beginning to annoy me as my Mac is becoming almost unusable.
System Specs:
MacBook Pro (13inch, Mid-2010)
Processor: 2.4GHz Intel Core 2 Duo
Memory: 4GB 1067MHz DDR3
Graphics: NVIDIA GeForce 320M (256MB)
Hard Drive: Toshiba 250GB (50GB devoted to Windows partition)
Software: Mac OS X Lion 10.7.2 (Also have a partition containing Windows 7 Ultimate)
Battery Information (from System Information):
Model Information:
Serial Number:          9G02903MAD3NB
Manufacturer:          DP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          2
Cell Revision:          164
Charge Information:
Charge Remaining (mAh):          509
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          5066
Health Information:
Cycle Count:          450
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -742
Voltage (mV):          10807
Notice, the amperage is in Negative while the computer is plugged in!

Battery condition says normal but cycle count is on the high side.
May be better off with a new battery.
Hope everything turns out right.

Why does my Macbook Pro screen go black when the charger is plugged in while using bootcamp?

While on bootcamp, my computer runs perfectly fine unless I have the charger plugged in. Once I plug it in the screen goes black and starts to charge. I know the computer is still on because I can hear audio from videos if one is playing while I plug in the charger. Once I unplug it the screen comes back on. This makes it so I am unable to work on my computer with the charger plugged in. This is a new problem and did not start once I installed windows 7, it used to work fine. Any suggestions?

Thank you for your suggestion! It helped me with this issue as well. My problem was that I was that Windows had started but wasn't logged in yet--the brightness keys didn't work on the windows login screen. I had to log in to Windows, then plug in the power, then turn the brightness up.
Thanks again for the suggestion!

Why can't siri find me in Haiti when the Map app can?

I know everyone is asking the same questions but I was just wondering, why can't siri find me outside the US (Haiti) when the map application clearly can and has all the info and restaurants, etc. Also Siri can"t seem to be able to dial 8 digits numbers ( 509-xxxx-xxxx). Anyhow, I just want to know if this is going to be permanent or will there be an update to fix it.
Thank you.

Because currently, location based search, using SiRi, only works in the US. More countries to be added this year.

Why does Verizon charge so much for deposits when other carriers don't?

I used to be with Tmobile. No deposit. Recently I thought about going with US Cellular, they checked my credit and said it would be $25 per line. I also checked out AT&T who was willing to give me service with no deposit. I also checked with Sprint, who was willing to give me service with no deposit. When I checked how much Verizon would charge, it came to $1,200!!! Why the huge difference? This sucks because I really like Verizon's phone line-up.

Every company is going to have different criteria for their deposits, which you can clearly see in the results of your investigation. I don't think Verizon publishes the exact standards that they use. I imagine that all of the usual credit reporting factors (on-time payments, limited use of available credit, lack of collections accounts and judgments) as well as any previous history with Verizon or any of the companies they have acquired, would be the major factors.
You can certainly call Verizon and see if you can speak to someone who can explain the decision to you. They may at least tell you what credit report they pulled, so you can check it and make sure there is no incorrect information. You can have wildly different information on file with each of the three bureaus if there are errors in your files.

Why was I charged for Roaming on Verizon when I used internet call?

I just got my new iPhone 6 and still learning to use it. 3 days after I got the iPhone, I was overseas. I made several calls via Viber and WeChat but was charged by Verizon as roaming calls. I don't understand why since I dialed the calls within the Viber and WeChat apps and I had wifi connections. I got on the internet on the iPhone 6.
I just find out from Verizon that my iPhone 6 was set up for Roaming - Voice as standard. If my iPhone 6 had Cellular set to Roaming Voice Only, will Roaming take precedence over internet calling such as with Viber or WeChat?
I was very angry with Verizon since they set up my iPhone 6 for Roaming and I told the salesperson I would be traveling overseas. As a new user, I would not know that there was an option to turn Roaming off. Verizon refused to waive the roaming charges stating that the calls were made from my phone. This had been a very frustrating experience with Verizon. We had been a Verizon customer for over 20 years.

Are you sure the roaming charges are not for using the data to make the calls, and not roaming voice minutes? That would make more sense. If you use Viber or WeChat overseas and are not connected to wifi at the time you make you call, the data will go over the cellular network and you will get very expensive roaming data charges. Also you should have just had cellular turned completely off and only use wifi. The best way to do this is put the phone in airplane mode and then only turn on wifi.

Why I cannot charge my Zen Touch 20gb on the US

I have the Zen Touch 20 GB
in the manual was written, that the Zen can be loaded by the USB !
But it doesn't works...
Can someone explain me why not ?
thanks a lot

It seems to vary. Some report that it takes the same time as the adapter, others find it takes longer. I think it must depend a little on how much current the PC gives over USB which is supposed to be 500mA, but perhaps it varies.

Why was I charged $ .99 for Candy Crush when I did not order extra lives? Why can't I print my purchase history?

Please, help me talk with someone about my account for incorrect charges

you'll be given 3 options to contact Apple. thorugh chat, email, or you may also schedule a callback. to contact them directly, you can go this link.
http://support.apple.com/kb/he57
it will give you the list of numebrs, depending what country you're at.

Why is my battery discharge completely overnight even when the device is not in use?

Why is my iPod battery draining completely overnight even when not being used and no apps are left open?

That happens sometimes when you have wifi on and some other things on. To maximize battery life see:
Apple - Batteries - iPod

Why are aussies paying over $2 per song when the exchange rate is so strong for the aussie dollar it used to be 99c when it first started if I remember correctly.

Why is our dollar stronger than the US dollar but our song prices have not come down in price to reflect this. Sounds like price gouging while the dollar is so strong.

@robo878
Thanks very much for the info and help robo, not sure I fully understand what it means but certainly a lot more than I did before I posted. TY I will have a look into getting it switched to see what difference that makes.
@imjolly (great name think my fav char was the 'polis' with the flying goggles assuming you mean the rev i.m.jolly)
Thank you too for your reply. I think you may well be right about the letter, just remember it being about a possible 100% increase or such, which would make sense going from a possible 8 to 20MB. At the moment I am just connected via an extension cable to the standard socket with a splitter for my phone and my modem. I have found the video on the BT re the test socket, is that worth giving a go? My phone is a cordless unfortunately so may well not be ideal/accurate but I am getting a bit of 'fuzz' and a couple of slight 'clicks'. Don't know anything about line noise and what it should be so sorry I can't tell you more.

Why is cost charged to me £8.78 when the advertised cost is £7.15 plus Tax which equals £8.56?

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