Why is iCal listing the same event twice?

I am totally frustrated and exhausted. I spend hours each week at the apple store and on the tech phone line and the problems just do not go away. I use iCal and addressbook/contacts a lot and the syncing is still not working.
I had a MacBook Pro, still under warranty until 8/12, got a new Air and still have syncing problems. There is something wrong and I am so upset and so frustrated.
Was at the Corte Madera store - again - 6/22 for over 4 hours!!!!! Was there 2 days before for a genius appt and that was over an hour. Was at the store a few days before that with another genius for over an hour. Its hours every week. Am there way too long. I need to work and spend all my time trying to figure out why these things are not working.
iCal has duplicate entries. iPhone contacts has duplicate entries.
Now I'm afraid to sync or put anything new in either iCal or the contacts.
All this money, and I use iCal and the contacts alot.
I sold my MacBook Pro cause someone on the 800 number said maybe that would fix my problem. Then spent $1700 for a new Air and everything is still so messed up.
This can't be me, why am I having so many problems. I want to throw this crap thru apple's window. Sure, i'm still under the 30 days with the Air, but I sold the Pro.
I spend more time talking to the 800 line and going into the store than anyone I know. And I need to work.

iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
Can I play my rental on more than one device?
    * If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    * If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

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