Why is iTunes prompting me to set it up?

I have been running iTunes on my laptop with no issues for a long time, but now whenever I open iTunes it prompts me to go through the setup process. If I click cancel, it opens and shows my music library but will not sync with my iPhone. Any idea why this is happening? I would appreciate any assistance you may be able to provide. Thanks in advance.
Mike

That sounds like the itunes preferences files got corrupted and can't be saved properly.
In XP, delete the prefs files in this folder AFTER you close itunes.
C:\Documents and Settings\ username \Application Data\Apple Computer\iTunes
Now, it will ask you to set things up again, but the files should get built & saved correctly this time.
The path will be a little different in Vista. The 2 files are
iTunes.pref
iTunesPrefs.xml
Message was edited by: Katrina S.

Similar Messages

  • Why does itune delete my pdf when syncing?

    Hi,
    I'm just got a ipad air 2, and I'm totally new to apple both software and hardware. One thing I don't understand is why does iTunes prompt to delete my existing pdf in my ipad which I download from my email when I sync up with itune where I had some other pdf?  (under the ibook)
    from a logical point of view my understanding of the word "sync" is to ensure both side (ipad and itune library) had the same data or files when there is a different in data/file. (correct me if i'm wrong)
    pls advice on how to do a sync which ensure both side of data is same why syncing. as I travel around I don't always keep my doc in the itune computer.
    IPad air 2 ios 8.1.2
    regards
    Soong

    Syncing is from a computer to a device, when you sync it takes what you've selected on the tab in iTunes and replaces what you've currently got in the app on your iPad with that selection.
    You should be able to copy them over to your computer's iTunes library via File > Devices > Transfer Purchases (though they aren't iTunes purchases that should copy PDFs and/or epubs in the iBooks app on your iPad) - and if your computer is a Mac with Mavericks or Yosemite on it then do File > Move Books From iTunes in its iBooks app to move them over to it. They should then show on the iPad's Books tab for selecting / syncing / keeping on the iPad.

  • Why is apple requiring me to enter a gift card credit card or itunes card in order set up a new account

    why is apple requiring me to enter a gift card, credit card or itunes card in order to set up a new account

    My assumption is because you aren't setting the account properly. You can't set up an Apple ID and then try to use it without a credit card unless you follow a very specific procedure which you obviously did not do.
    You have to try to download a free app first - before you set up the ID - and then create the ID from the prompts. You set the ID up first and it doesn't work that way. You will have to either enter a credit card now and then delete it later, or start all over again with a new ID. If you start all over again, you have to sign out of the current ID in Settings>Store - tap your ID and sign out. You will also need another email address because you already associated your email address with the first ID.
    This explains how to set up an Apple ID/iTunes account without a credit card.
    http://support.apple.com/kb/ht2534
    As I said, this is my assumption, if there is something else going on here, post back with something more detailed other than "why is Apple requiring ...." We can't possibly know why you can't do without some more information to go on.

  • Why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?

    why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?

    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • Why i cant sign in my icloud id in itunes and app store setting?

    Can you help me solve this itunes and app store setting?

    Cannot connect to App Store?
    1. Make sure iPad is using the latest software
    2. Settings>General>Date and Time>Set Automatically>On
    3. Make sure Time Zone is correct
    4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

  • Why does itunes send me an error message that says to verify my network setting when I try to download updates?

    Why does Itunes send me an error message that says to verify network settings when I try to download updates?

    Disable ALL security software (firewall, antivirus/spyware, etc) when updating.

  • Why does Itunes sync my purchase transfers to the wrong hard drive?

    I'm running windows 7 with a 64gb SSD boot drive and 1tb data drive. My boot drive is almost completely full. I installed itunes on my data drive and set the preferences to sync media to the data drive as well. I plug in my old ipod to tranfer purchases before an update. The tranfer never finished because it synced all of the data to my boot drive and now my boot drive is completely full and the data is nowhere to be found. I recently had the same problem with it syncing an iphone backup to the same drive, but I found a work around for that. Why does Itunes instist on loading stuff on the boot drive? How can I redirect it? This is simple preferences that should be available to change, but simply aren't.

    Your phone connected, iTunes running, under the Music tap, make sure there are no checks in the boxes labeled "Entire Music Library", & "Automatically fill free space with songs":

  • Why does iTunes think my iPad is a new one?

    When I connect my otherwise happy iPad to iTunes, iTunes says "This computer has previously been synced with an iPad or another iOS device" and wants me either to "set up as new iPad" or "restore from the backup of <my iPad name>". Of course it's just the same iPad I've connected, so why does iTunes not recognise it as such?
    This happened before, and I know if I select "Restore from the backup of <my iPad name>", it deletes and restores all the apps and media content, but in the process I lose all data e.g. progress in games, data and configurations entered into apps etc.
    This is iTunes 10.2.2.12 on Win 7 64-bit, iPad 16GB with iOS 4.3.1.
    Any suggestions what I can do? Even if I have to restore from backup, is there a way I can prevent this happening again?

    I'm having same problem! I tried the trick of unplugging right after the sync begins and the only thing my iPad does is give me a sync failure message and restarts itself. I plug ipad back in and get same message??? I've emailed iTunes support and they have not been able to help. I tried all the standard stuff like de-authorizing/athorizing, checked that my iPad iOS is the latest version (which it is), latest version of iTunes installed (even uninstalled/reinstalled iTunes). No matter what I try cannot get around this message.  I too have tons of app settings/configurations that get lost if I go thru the restore option.  I actually tried the restore option out of frustration, lost all of my configurations AND still get the same message - seems like my iPad is caught up in a loop no matter what I try.  To make matters worse, my iTunes library got lost as all my songs are showing up with an '!' next to each song (meaning it cannot locate the file).  I checked and they are truely missing so when I go to my purchased music all of my purchases show up (all 4000+ of them) however are all listed as 'Downloaded' in the right margin???  My true objective here is to be able to transfer my purchases on my iPad to my iTunes as my iPad is complete as far as all apps/recent purchases.  HELP !!! Thanks

  • ITunes wants me to set up iPod Touch again or restore it or eject it???

    I bought this iPod Touch only two months ago. And since this is my second iPod (the first was a 5 gen that I had had for a couple years), I only did the initial iTunes 8 update I had to do when I bought it. Since it had been working fine, I didn't do any subsequent update(s). My motto is if it ain't broke...Anyhow, I don't normally do updates unless there is a really big gain I want. However, as of yesterday whenever I tried to sync it, iTunes wanted me to set up my iPod touch as a new iPod or restore it. Although it recognized the iPod's name, it wouldn't list any of the other information on it (playlists, etc.). The only other option I had was to eject it. I didn't understand why with no changes to my iPod or iTunes I would have to set it up again or restore it all of a sudden. When I called apple support, I was told that, "there was a problem that has been fixed and now in order for it to stay fixed, you have to restore it one more time." The lady that told me this got this from a product specialist. So I asked her what was the problem? Was it with iTunes or my iPod? How did it get fixed? She couldn't answer these questions but said that something kept updating and since it has been fixed but sees certain issues on the iPod, it wants to restore it so I had no choice but to restore it. Okay. I never updated iTunes 8 since the first time I downloaded it in September. So, why is it updating itself anyway??? Or is it something else that is updating itself? What's updating when I haven't done anything at all? I don't get it. I asked her if I could speak to the specialist myself because I'd like to be able prevent this from happening again (and to just have a basic understanding of what happened). She said I could and put me on hold and nobody ever picked up. I called back and a very nice guy answered that said that these things just happen sometimes (like once a year). I'm not really angry with them. They didn't make the things. I just want to know why it happened. Does anyone out there have an explanation? Have you had this experience?
    Sorry. I'm just realizing this is in the wrong area. I don't post that often....I'll try to get an answer elsewhere.
    Message was edited by: sjbrown

    Welcome to the discussions,
    are you using the same iTunes account? If no, did you authorize iTunes with his account info again before you connected his phone?
    To keep your accounts separate on one PC, create a new windows user, log in, disable autosync in iTunes, set up the second account and back up manually by right clicking on the device in the device list and choosing "backup". This will save data, pictures taken with the phone and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
    Transfer your purchases the same way to copy all apps and bought media from the Store to your computer. Music, unless bought in iTunes and transferred with your purchases, is not part of the backup. But you can share music between different accounts on one computer: http://support.apple.com/kb/HT1203
    Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your phone got wiped during the first sync.
    The rest of the data can be restored from the backup you made.
    Restoring: http://support.apple.com/kb/HT1414

  • ITunes wants me to set up or restore my iPod Touch again-or eject it!

    I bought this iPod Touch only two months ago. And since this is my second iPod (the first was a 5 gen that I had had for a couple years), I only did the initial iTunes 8 update I had to do when I bought it. Since it had been working fine, I didn't do any subsequent update(s). My motto is if it ain't broke...Anyhow, I don't normally do updates unless there is a really big gain I want. However, as of yesterday whenever I tried to sync it, iTunes wanted me to set up my iPod touch as a new iPod or restore it. Although it recognized the iPod's name, it wouldn't list any of the other information on it (playlists, etc.). The only other option I had was to eject it. I didn't understand why with no changes to my iPod or iTunes I would have to set it up again or restore it all of a sudden. When I called apple support, I was told that, "there was a problem that has been fixed and now in order for it to stay fixed, you have to restore it one more time." The lady that told me this got this from a product specialist. So I asked her what was the problem? Was it with iTunes or my iPod? How did it get fixed? She couldn't answer these questions but said that something kept updating and since it has been fixed but sees certain issues on the iPod, it wants to restore it so I had no choice but to restore it. Okay. I never updated iTunes 8 since the first time I downloaded it in September. So, why is it updating itself anyway??? Or is it something else that is updating itself? What's updating when I haven't done anything at all? I don't get it. I asked her if I could speak to the specialist myself because I'd like to be able prevent this from happening again (and to just have a basic understanding of what happened). She said I could and put me on hold and nobody ever picked up. I called back and a very nice guy answered that said that these things just happen sometimes (like once a year). I'm not really angry with them. They didn't make the things. I just want to know why it happened. Does anyone out there have an explanation? Have you had this experience?
    Okay. This might be a better area to post this so...

    Does the iPod work OK?
    See if you can to this:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Why has iTunes seperated a album which I have copied over from my external hard drive into iTunes? How can you pull all the songs back together into one album again?

    Why has iTunes seperated a album into indevidual songs, which I have copied over from my external hard drive into iTunes? How can you pull all the songs back together into one album again?

    Steve MacGuire a.k.a. turingtest2 - iTunes & iPod Hints & Tips - Grouping Tracks Into Albums - http://www.samsoft.org.uk/iTunes/grouping.asp (older post on Apple Discussions http://discussions.apple.com/message/9910895)
    Quick answer:  Select all the tracks on the album, File > get info, and either give them all a single "album artist", or check the "compilation" flag (as in https://discussions.apple.com/message/17670085).
    If these are from multiple-CD sets you may also need to enter the appropriate information in the disc number fields.  If they are not a multiple CD set you still need to make sure the disc number fields are set correctly or all empty.

  • Why does iTunes no longer open automatically when iPad is connected?

    Why does iTunes no longer open automatically when iPad is connected? and iPhone as well?  Setting to "auto open" is selected, but iTunes will not open automatically. Problem seems to have begun with upgrade to Lion.

    Good luck getting an answer...I posted the same question a day ago.   I can only assume it's a glitch in iTunes 10.5.

  • Why does itunes in France have a complete lack of english language content on the TV programmes... prefering to release dubbed programmes and not the original english language content, surely it will cost nothing to release both?

    Why does itunes in France have a complete lack of english language content... prefering to release dubbed programmes and not the original english language content?
    It would be just as easy to release both a dubbed version and then a subtitled version.
    I am a native english speaker but live in France. My father has just moved over to live with me in France and speaks very little French.
    The price for a television series is very often more than a dvd box set but does not offer language options.
    My French is passable but I would still prefer to hear the programme in English.
    Using itunes uk is not an option as my cards are french or english with a french postal address.
    The content has been adapted for the french site all i want is to access the original.
    The series i have been trying to buy is HBOs 'boardwalk empire'.
    The stupid thing is to please my father i would buy up most the HBO, BBC and Channel 4 content a cost of a couple of thousand euros.

    Try giving Apple feedback: http://www.apple.com/feedback and also contact the Apple headquarters at http://www.apple.com/contact  We are all fellow users and not Apple employees and often raise questions like yours ourselves.  If enough make Apple aware of a market/need then something may be done about it.
    France has come a very long way with regard to other languages.  When I lived in France, mid-880s, there was an entire Ministry devoted to the purity of the French language...that was the time the PC came out.  A TV news person was cashiered for using the term 'computer' on-air instead of the French created word 'ordinateur'.  They took the language extremely seriously at that time.  At least today there is recognition and even use of English by the masses

  • ITunes asks me to set it up when I open it

    More and more frequently, iTunes asks me to set up the program when I try to open it, even though it has been running on my computer for months. It usually asks me if I want to add all MP3 files etc and generally set up the program. I then have to go through setup to use iTunes. Also, when I tried to open iTunes, it told me that it needed a library and gave me options to either find an existing library, create a new one, or quit. It has never done this before. iTunes was working fine yesterday.
    Does anyone know why this is happening? Could it be to do with iTunes + Vista?
    Thanks.

    Thanks for your response. As I mentioned in the original post, I uninstalled all 6 components of iTunes; followed by restarting my computer and then downloading and installing the latest version from the Apple website. No change in results.
    It has been four days of living without essential information while paying an exhorbitant phone bill to AT&T for services I no longer have access to.  So today, I decided to allow iTunes set it up as a new phone.  I cannot tell yet if I have lost some info, but at least I have retreaved the majority of my songs, video, audiobooks, and apps. I lost some of my photos.
    So, no quick fixes and I would not necessarily suggest others who have the same experience, follow my route.  Although, save for photos and some missing data, I have everything else back and seemingly functional.
    Sincerely,
    JMH

  • Why my itunes only have podcast, itunes u and download  no music and movies? please helwhy my itunes only have podcast, itunes u and download  no music and movies? please help

    why my itunes only have podcast, itunes U and download icons? no music.

    i have the solution to the problem.first make an icloud email with the U.S or U.K store then go to setting and open app store and itunes store option......log out of the email adress u r signed in and then sign in using the icloud email u have created.when u r signed in then go to app store and download any app.they will review your account.choose the U.S store or U.K store then they'll use ur visa card but u have to choose none option and enter any address of U.S and telephone no.and i hope you'll be able to use itunes store.

Maybe you are looking for

  • Iphone 4 flash light not working.but getting a click flash only once

    my iphone 4 with ios 6.0.1 led is not working even if i turn on in settings but it is working once if a picture is taken and is not working in videos eventhough it is turned on... and gps navigation is not proper..can u help me thanks in advance

  • FCP Crashing and Hard computer Shut down

    I hope that someone might be able to give me an explanation as to what his might be. If I am editing and I scrub forward and then BACKWARDS my computer CRASHES. The whole stinking think goes hard crash. This happens very frequently. At first I though

  • Script-DAC für Yokogawa WT500/WT30​00 (Ethernet)

    Ich suche eine Lösung, um Poweranalyzer vom Typ WT500 oder WT3000 des Herstellers Yokogawa per Ethernet in DAC einzubinden. Beim Verzicht auf eine USB-Unterstützung müsste dies auch ohne zusätzliche Treiber und DLLs als Script-DAC-Treiber mgl. sein.

  • AIM 3.0 loading problem in IE

    Hi, I have installed AIM 3.0 but after loading in to Internet Explorer, there is an error Java applet so i am unable to use this. please guide me. Best Regards,

  • OS X 10.6.5 build 10H574 replaced by 10H575 on Nov 15th

    We installed Build 10H574 on Nov 13th and immediately experienced incidents of email delivery errors, where registered users received mail addressed to other registered users of the system. This is happening for both internal and inbound mail deliver