Why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?
why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Similar Messages
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My Game Centre was disabled. I was advise to login to my Game Center to enable my achievements. But everythime I login in to my Game Center, it take ages for the loading to process and just hang there. Can some one help me to solve this issue?
If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.
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Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?
I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.
1. Go to https://getsupport.apple.com
2. Choose your product (mine was ipad)
3. Click the "iTunes, App Store or iBooks" icon
4. Click "Apple ID account security"
5. Type in "apple id has been disabled"
6. Choose your country (mine was US)
7. Choose the "talk to apple support now" option
8. Provide the info they request (name, email, phone number)
9. They will call you right away.
Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck! -
I have upgraded my Iphone 4s to 7.0.3 and after that my phone is not charging at all if i leave my phone for charging for more then 24 hours it will charge upto 50%. How do i solve this issue ?? pls suggest ??
Even if it is a hardware problem they should fix it regardless of warranty. If you buy a car and after 1.5 years the doors fall off due to a failure in their design and construction, do you think the car manufacturer could pull off what Apple is trying to do? Yes the car still delivers its primary objective of driving from A to B, but significant functionality has been lost due to their fault.
It is the same with this iPhone wifi problem. Apple are a disgrace, I have had significant Apple Hardware failures with my MacBook Pro and iPhone within 2 years of purchase. Pathetic quality. -
I have macbook pro and am on OS X Yosemite 10.10.2 . I am having lot of warning message on my browser that my computer is infected with malware/spyware and use mackeeper. How do I solve this issue . This is happening more on chrome and Safari browser
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
imported a slide on my old mac book pro to my iTune i had on it, but it got a new one how can i get my old iTune back with that slide i imported
If this is a question about syncing with iTunes, you might want to post it over in the iTunes forum.
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I just replaced my iPod 5th gen. a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. I've tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this? I tried to reset the iPod, by pressing the home and power button but nothing works. It's literally a brand new iPod, I dont know what to do now. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i am trying to sync songs onto my ipod but itunes is telling me i have no more memory because i have 544 songs when i have no contex in my music. how do i solve this?
Assuming the songs play in iTunes
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Hello Mac Friends!
Need some help here!
After installing 3 updates from the "software update" app today (June, 11th) my macbook doesn' t initialize anymore.
Is there someone who can help me fix this issue?
Why this is happening?
How can i fix it?
Wainting some feedback...Two places to start with that would have been better:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os
http://www.apple.com/support/macbookpro
TimeMachine 101
https://support.apple.com/kb/HT1427
Lion Recovery Mode
http://support.apple.com/kb/HT4718
How to clone your system:
http://macperformanceguide.com/Mac-HowToClone-backup.htmlhttp://macperformanceguide.com/Mac-HowToClone.htmlhttp://www.macupdate.com/app/mac/7032/carbon-copy-cloner
If you have backups, if you can and saved your ML installer, you can start over.
Prevention and taking a more proactive approach to system maintenance and repair, rather than fixiing a problem (likely pre-existing?) format the drive or partition and reinstall 10.8.1 and restore from backups.
Never had any issues? freezing? apps crashing before? -
HT2845 my bluetooth is not available . how do i solve this issue.
hi,
my mac shows me no bluetooth available status. how can i get rid of it and have a connection via bluetooth...Also try a PRAM reset if SMC doesn't work.
http://support.apple.com/kb/ht1379 -
My HP Officejet 6500 E710 is on, but my PC shows off. How do I solve this issue?
My computer shows my printer is off, I am using wireless. However, my printer is on, and I did not find my device in th printer. When I want to print or scan, sometimes it works but somtimes it doesn't. How do I sovle this problem?
Hello @Kelly45!
Thank you for posting on the HP Forums!
I can see your printer is showing offline when it is in fact online. The first thing I suggest is to remove the power from the printer and the router and restart the computer. After 20 seconds plug the router and printer back in and see if you still experience the issue. I also suggest moving the router or printer so they are 5-10 feet apart. Too close and too far away may cause odd connection issues. You will also want to ensure the router is not next to speakers or a TV. Other electronics can effect Wi-Fi signal as well.
If you are still experiencing the issue then it may be software related. I recommend uninstalling the HP software. After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
To uninstall HP software click here: Uninstalling HP Software
To perform a disk cleanup click here: Performing a Disk Cleanup
To download the HP software click here: HP Software and Driver (Click "Download" next to HP Officejet Full Feature Software and Driver)
Please post back and let me know how it goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping! -
AirPort drops off continually while listening to Spotify, how do i solve this issue?
Airport drops off continually while listening to Spotify, how do i fix this?
Hello @Kelly45!
Thank you for posting on the HP Forums!
I can see your printer is showing offline when it is in fact online. The first thing I suggest is to remove the power from the printer and the router and restart the computer. After 20 seconds plug the router and printer back in and see if you still experience the issue. I also suggest moving the router or printer so they are 5-10 feet apart. Too close and too far away may cause odd connection issues. You will also want to ensure the router is not next to speakers or a TV. Other electronics can effect Wi-Fi signal as well.
If you are still experiencing the issue then it may be software related. I recommend uninstalling the HP software. After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
To uninstall HP software click here: Uninstalling HP Software
To perform a disk cleanup click here: Performing a Disk Cleanup
To download the HP software click here: HP Software and Driver (Click "Download" next to HP Officejet Full Feature Software and Driver)
Please post back and let me know how it goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping! -
HT1349 My Iphone 4s has frozen. How do I solve this issue?
My I Phone 4s froze while taking a picture. I tried to turn the phone off and it froze again trying to shut off. How do I reset the phone or is there an easier way to reboot the phone?
Did you try to hold the sleep and home button for about 10sec, until the Apple logo comes back again?
This is called a reset and you will not lose data doing this. -
I recently installed acrobat xi pro on windows 8.1. When I try to scan to create a pdf, it won't feed, instead it directs me to custom page and makes me create page by page. It's not a problem with my computer. How can I solve this? JK in Houston
Hi jk in texas,
Since you're using Acrobat on Windows, you can set up a scanning preset that uses the scanner's TWAIN driver. When the automatic document feeder is loaded, use the preset to have Acrobat "talk" to the scanner. For information about setting up presets, see Acrobat Help | Scan documents to PDF.
Please let us know how it goes.
Best,
Sara -
I sent my iPhone to Apple for repair. Before I sent it I did a backup (on the 7th of August). Today I got it back, but my iTunes only shows me a backup from 21st july and from today. How can I access my backup from 7th of august?
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.
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