Why is itunes saying i have not purchased anything on my vaoi laptop when most my apss/song were bought on this laptop?

Itunes is asking me to answer security questions but i cant remember the awnsers and is telling me i havent previously purchased anything on this computer before but i have? Help!!!!!

Did you ever get this settled? I just found 3 charges on my bank statement from the last 3 days and I haven't purchased anything in over a month. Even the ITunes store shows my last purchase as being back in early May. But yet there are 3 separate charges on my statement dated June. I changed my password and deleted my card but I still wnt to know how I can get my money back and how this happened.

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I have a charge on my bank account from Apple iTunes but I have not purchased anything in over a month!

Earlier today I imputed my new CC information into my iTunes account so that I could update some previous apps that I had purchased. Apparently due to my previous CC Information having expired I was not able to update my previous purchases (why is that)? Also, I noticed a charge on my account from Apple iTunes but I have not make any recent purchases and I have not received any email receipts stating otherwise. Obviously I will have to cancel my debit card to prevent any further fraudulent charges. Who should I notify at Apple about this to prevent any further criminal activity against myself or others?

You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, and have you got any auto-renewing subscriptions ?
If the charge is on your newly entered card, then each time that you add or change your credit card details on your account then a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If it's a different charge which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store. I have not purchased anything from the Apple store in the past and

What a depressing experience I've had trying to upgrade to Maverick. I have the minimal requirements 10.6.8 Mountaim Lion,.. It is a continuous rerouting from Itunes store to Apple store.
I have not purchased anything from the Apple store in the past and it is not allowing me..upgrade to Maverick
I have even went so far to purchase a credir card hoping I could purchase an item and get an upgrade in return.
I'm in Taiwan and have tried to be faithful to the apple brand ..***?

This Apple ID has not yet been used with the App Store. (also will not let me download even free apps.)
Apple ID creation is not currently available on the Mac App Store. says: (go to itunes on your computer or ios device)

Hi ive just noticed Debit card transaction of £14.00 to apple itunes store on the 27th march 2014 and i have not purchased anything?

Hi ive just noticed Debit card transaction of £14.00 to apple itunes store on the 27th march 2014 and i have not purchased anything?

How many people use your Apple ID? Anyone else in your family?
I would immediately change your Apple ID password.

What yo do when itunes says you have not used itunes before please check review

what do you do when itunes says you have not used itunes before so click review. trying to add apps to my ipod touch 2

Create a iTune and App Store account without credit card
1. Go to App Store and select a free app
2. Tap INSTALL APP
3. Create New Apple ID
4. Confirm Your Country
5. Agree with Terms and Conditions
6. Fill in your Apple ID and Password (must be a valid email address)
7. Create and answer your secret question e.g. What is the name of my dog?
8. Select NONE for Billing Information (see picture below)
9. Fill in Billing Address i.e. your address
10. Submit application for new Apple ID
11. Wait for verification email
12. When email arrive, verify your account
13. Start downloading your free apps
http://i1224.photobucket.com/albums/ee374/Diavonex/6f6e54ff.jpg

Why does itunes say i have the latest version 4.2.1 (8c148) for my 3rd gen iPod touch when it should be iOS 5?

why does itunes say i have the latest version 4.2.1 (8c148) for my 3rd gen iPod touch when it should be iOS 5?

Be sure it is really a 3rd gen. Some people with 2nd gens were told they were 3rd gens. Identifying iPod models or Look up specs by Serial Number. If it is a 2nd gen, then you can't upgrade.
IF IT REALLY IS A THIRD GEN iPod Touch, then you first need to upgrade to iTunes 10.5 in order to download iOS 5 because older versions of iTunes don't support and can't sync with iOS 5.

HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

Query to find customers who have not purchased anything

I have a query to find customers who have purchased what we call consumables (using item property) over a given period:
SELECT T0.CardCode, T0.CardName, T0.DocDate, T0.DocTotal, T1.ItemCode, T1.Dscription,T1.quantity, T2.ItmsGrpNam
FROM OINV T0 INNER JOIN INV1 T1 ON T0.DocEntry = T1.DocEntry, OITG T2
WHERE T0.DocDate BETWEEN '[%0]' AND '[%1]' AND T1.ItemCode like '2ssy%' AND T2.ItmsGrpNam = 'consumable'
I have another to show customers who have a particular type of equipment:
SELECT T0.manufSN,T0.itemName, T3.Name, T2.Address, T2.Street, T2.Block, T2.City, T2.County, T2.ZipCode
FROM OINS T0 INNER JOIN OCRD T1 ON T0.customer = T1.CardCode INNER JOIN CRD1 T2 ON T1.CardCode = T2.CardCode Inner Join OCPR T3 ON T0.ContactCod = T3.CntctCode
WHERE T0.manufSN like 'P%' AND T2.AdresType= 'S'
What I would like is to find those customers who have this equipment (query 2) but who have NOT purchased and consumables in say the last year.
I have tried using Excel by finding duplicates and taking those in query 1 from those in query 2 but it's very messy.
Has anyone done anything like this or got any good ideas?
Thanks

Hi Ralph,
Well, I enjoy teaching, so let's start at the beginning. SQL is a fairly full-featured language, and it supports recursion and nesting. That's why the books online often describe elements of the SQL statements as "expression" - it may be more than a field or a simple function occurring there. Nesting is the little puppy we used here.
Now, in your first post, you said: "What I would like is to find those customers who have this equipment (query 2) but who have NOT purchased and consumables (query 1) in say the last year."
So, our common point between the two queries is the customer, the CardCode. That's what this part does: F0.CardCode = T0.Customer. In my internal convention, I used F for Filter. So we only want the results in the filter where the CardCode matches the CardCode/Customer from the main query tables. It's the sole contact point between the two queries.
You also said you wanted only the items where they had purchased no consumables, which basically translates into: a count of the records equals 0. Now, since all we're interested in from the second query, the consumables query is how many records we returned, we get rid of all the columns except for one that we apply a COUNT to. After that, it's a simple criteria: the result of the second query has to equal 0. This is how the criteria looks after you take out all the details and put only the important brackets in: (SELECT COUNT...FROM...WHERE...) = 0.
This might be confusing at first, because most of the time we return recordsets from queries, but a standard feature of SQL is to return a value of any data type if the query returns a single row and a single column. This wouldn't work at all if we had more than one column in our nested query (or would require lots of tweaking), and although it returns a number of results in the complete process of the whole SQL statement, it only returns one result for each row.
Regards,
Mark Dielmann
Edited by: Mark Dielmann on Nov 13, 2009 12:30 PM - Forum doesn't support advanced formatting on answered questions.
Edited by: Mark Dielmann on Nov 13, 2009 12:32 PM - Salutations and more formatting.
Edited by: Gordon Du on Nov 13, 2009 10:35 AM - There are maximum characters limitation for correct format

HT1933 I have been charged £5.44 from itunes but have not purchased anything. I have checked my itunes account and it shows that a purchase was made on the 15th January but doesnt say what it was.

Hi
I have been charged £5.44 ffrom itunes but haven't purchased anything. I have checked my itunes account and it says there was a purchase on the 15th January 13. It doesnt say what it was or how much it was for. The listings show all the apps ive downloaded whether they are free or charged but not this one from the 15th.
Please can anyone help me find out what has happenned and how i can find out what it was for
Thank you

The purchase history on your acocunt should say what the item was : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases (the most recent purchase is above the list).
If you didn't make the purchase, and nobody else has access to your account or devices and may have made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you didn't make the purchase then you should also change your account's password e.g. via the Store > View Account menu option on your computer's (click the Edit button to the right of your id on your account's page), by tapping on your id in Settings > iTunes & App Store on your phone, or via http://appleid.apple.com

HT203167 can't find songs that iTunes says i have already purchased

I go to the iTunes Store to purchase a song and when I find the song and click on it to purchase I get a message saying that I have already purchased this song in the past. Do I wish to purchase it again? I click on cancel and go look for the song in my Purchased Folder and can not find the song. This has happened on a few songs. How do I get all the songs that I have ever purchased to show up in my Purchased Folder?

Hi Becky5451,
Thanks for using Apple Support Communities. You can redownload previous purchases by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
- Ari

Why does iTunes say I have two different total numbers of movies?

On the sidebar, it lists 371 Movies. When I'm in Movies with everything listed, the number at the bottom next to total number of hours is 372 Movies. 372 Movies is the correct number of movies. I have all of those movies also loaded into iTunes on my laptop running 10.7. These are all movies which are hosted locally on a hard drive; none of them are iCloud downloads or matches. So why does it think I have 1 less movie on the side bar? Is there a way to find out if one particular film hasn't loaded properly or can't be read for some reason? Thanks

The sidebar lists # of unplayed (not completed) items.
They should have a blue dot (not played) or half blue dot (started but not completed) next to the name.

ITunes says i have all purchases but i dont

I recently tryed getting the music i got from itunes onto my computer with the store. It says i already have all purchases but they arent on my library or computer at all. How do i get those songs back without paying for them again?

in iTunes, access your *purchase history* via your account in the iTunes store,
find the file(s) in question, and click on the *report a problem button*. report the problem.
clicking here should take you directly to your iTunes store log-in window.
JGG

Why does itunes say i have over 700 photos on my phone but i really only have about 200?

I have a 4S running 8.1.1 and on itunes when i connect my phone it says i have 700+ pictures when in reality by camera roll has less than 200. I am connected to ICloud but I turned off all settings in the "Photos" section of the Icloud settings. I did sync all my photos that are on my phone on to IPhoto on my computer. Does ITunes count the pictures on IPhoto on my computer and my Camera roll to make over 700+ photos? That is the best guess i have and i think is unlikely. Help!

Try looking at the previous posts on the right side of this page under the heading "More Like This" with your same problem.

I have a New IPone 5 and I cannot buy anything thru Itunes since I have not purchased from this device before. Itunes is trying to verify my ID by asking some security questions that I have never put the answers in for. Tried Support.

Apple Support says they have to have the answers to the security questions before they can rest my questions...????/

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Why does iTunes say it is not connected to the internet when the connection is active?

No problems running iTunes on Windows XP machine with Norton Internet Security.
Moved to new computer with Windows 7 - still running Norton Internet Security. iTunes does not start when iPhone4 is connected with USB cable. Worse problem is that all internet activity (check for updates, activate this computer, etc.) is halted with message that computer is not connected to the internet... but it is. All browser and email activity works right.
Do I have a Windows 7 setting problem, a Norton Internet Security setting problem, an iTunes setting problem?
Thanks in advance.

For the device connectivey issues try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
I suspect Norton's firewall is blocking iTunes. I can't tell you offhand where to look to tweak things.
tt2

Why is itunes saying i have not purchased anything on my vaoi laptop when most my apss/song were bought on this laptop?

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