Why is live chat down? "all agents unavailable" and site asks me to sign in even

though I am signed in. Where is Customer Service tonight?

Thank you Zabeth for taking the time to look at my spry menu problem.
Under your guidance, I did the following:
I corrected the image links
I removed the PHP box as I did not really need it and don't remember why I put it in there in the first place!
However, my spry menu was still neither working when tested locally nor after being uploaded onto my server.
So:
I went back to your advice and noted what you said about the AP Divs and noted there was one containing the 2nd logo at the top of the page very close to the spry menu bar.  Bearing in mind about what you said about AP Divs being tricky, I decided to move my spry menu away from the AP Div.  To do this, I created a 1 row 1 column table and cut my spry menu and pasted it into this new table.  This for some reason, made the spry menu work again! I have tested this locally as well as on the server and it seems to be working as follows: http://www.studentshub.co.uk/
Many thanks for your advice Zabeth.
You will note that mouse over the spry menu seems to trigger the drop down behaviour a little slow though.

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