Why is my iPhone staying at 100 percent I have been using it and it still is at 100?

My iPhone yesterday kept shutting off and today it wooly change off of 100% an my brightness is up and I've been on my phone for about three hours and the battery won't go down? Help!!

Try to restore iphone with itunes .

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  • HT1212 i havnt changed my passcose and using the same passcode which i have been using since ages , its still not working, and i am 100 percent sure i am using the correct passcode ?

    i havnt changed my passcose and using the same passcode which i have been using since ages , its still not working, and i am 100 percent sure i am using the correct passcode ?.,

    Either way the result is the same... if you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.

  • Why does my iPhone stays on headphone mode?

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    http://support.apple.com/kb/ts5183
    Thanks for reaching out to Apple Support Communities.
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  • HT4623 Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.

    Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
    Maps took me to the completely wrong side of town for a long standing business in town.

    Hello margmcarlson,
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  • Why isn't remember me working on sites that I have been using for years on my iPad but fine on my iPhone?

    Why isn't remember me working on sites that I have been using for years on my iPad but fine on my iPhone?
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    Does the iOS device connect to other networks?
    Does the iOS device see the network?
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    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
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  • Why I can't transfer music to my iphone 4S? I know I have to use Itunes, I could do it before but now nothing happens.. Please help

    Ever since I installed an application (a Ringtone maker) downloaded from App Store now I can't transfer music to my iphone 4S?
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  • When i try to sign in itunes tells me my apple id haw not been used before and to review account but get directed to a set up apple id page.  any ideas why please

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    Could it be that you are using your account on more than 10 devices? Or that more than 10 devices are still connected to your account?
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  • I bought an iPhone at september 2011 but it has been replaced twice, and the last time it was replaced was on February 2012... My question is till when is my warranty activated ???

    I bought an iPhone at september 2011 but it has been replaced twice, and the last time it was replaced was on February 2012... My question is till when is my warranty activated ???

    Your 1 year warranty starts the date of purchase of the original device. If the device is replaced that original warranty stays the same on the new device. Each replacement does come with a 90 day warranty. So if you're out of that original 1 year warranty... you will be covered for atleast 90 days on your replacement device.

  • HT5622 I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices.  Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy

    I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices.  Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon.  What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family?  Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's? 

    There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
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  • Anyone know how to resolve iPhone 4 dropped calls as I have a case on and it's still losing every single call I make at least twice and I'm sick to the back teeth of it?

    Hi all I recently rang my service provider to complain about my
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    Its really frustrated me cause it's a widely publicised issue that apple dropped a complete bollock allowing such a major flaw ever get released and then they have the cheek to use the warranty as a reason. This issue should not have anything to do with warranty as it's a fault
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    I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

  • I have been using my Visa debit card since I first got an iPhone in 2010 for my purchases/free downloads...now all of a sudden it won't even let me download free apps like Netflix. I have money on my card as well...

    As the title says, I have been using a Visa debit card since 2010 for my iTunes account. It has been used to purchase apps and free apps but now I can't download either. It says that my payment is declined. I have money on my card and my bank account shows that my apps and music purchases have been paid for. I can't even get free apps.

    Do you have enough funds in your bank account?
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    Reason why they might black list a card is possibly you call in for alot of fradulent purchases
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  • Hello, my name is Karan Taneja and i have been a loyal Apple customer. I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that. I was always happy and surprized to see Apple doing so

    Hello, my name is Karan Taneja and i have been a loyal Apple customer.
    I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
    I was always happy and surprized to see Apple doing so good to its customers.
    Unfortunately, i experienced some thing really unprofessional and different this time.
    It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
    After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
    It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
    lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
    current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
    Next day i took the iphone to Apple service centre at Saket which was closed.
    Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
    i had to go to work on odd timings.
    I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
    the other service centre and was informed about Saket's service centre already been shut down.
    There was no hoarding/ banner any kind of intimation for the customers.
    Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
    20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
    I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
    but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
    who will be able to help me in that case and gave me the toll free number.
    i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
    summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
    case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
    but finally i left with no hope from Apple .
    I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
    me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
    submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
    conditions all around i thought of visiting the service centre next day.
    On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
    who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
    I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
    my iphone.
    My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
    It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
    back very shortly.
    I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
    Similar discussion was held with Mr.Mohamed Azharuddin K.
    I knew by the time i will reach the service centre would again close.
    He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
    On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
    to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
    was received in dead condition and he only conveyed to other authorities that the cable had fault .
    I finally dont know what to do and came back with the new cable.
    I just visited my time, petrol and parking charges in getting the cable replaced.
    If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
    More than a weeks torture.
    Is that the way apple compensates for its fault ????????????????
    I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

  • TS1347 I have been using Outlook for years...so an account has been set up...but I still cannot move events created on my iphone to outlook...events created on outlook do go to the iphone.

    I recently purchased an iphone and am trying to get the phone to sync with Outlook.   I have been using Outlook for years, my last phone was a palm and I had hard sync capability.   Trying to use Wi-Fi, and have also tried hard wired...when I create an event on my phone it will not show up in Outlook.   If I create an event in Outlook it will show up on the phone.   Any ideas on how to make this work?   The help line says I need to set up Outlook...and to run the Wizard...but that has been done.

    the version im using is 10.7.5
    im not sure what you mean by you second statement. when i open those application on my macbook its on my macbook but when i sign into icloud. i have those option selected.
    maybe my problem is im using the wrong ID...... lol.
    is there away you can delete or change icloud accounts/ ID's???

  • I just installed the Lion operating system, basically to upgrade my iPhone. I didn't realize that my Microsoft Office 2004 application would no longer work. I have been using Word for my writing and I receive most of my emails with Word attachments. I hav

    I just installed the Lion operating system, basically to upgrade my iPhone. I didn't realize that my Microsoft Office 2004 application would no longer work. I have been using Word for my writing and I receive most of my emails with Word attachments. I have been using Apple products for years, always touting their reliability and customer service. I am not a techie, I just want to be able to do what I do on the computer and Apple always fulfilled my needs. Now I am told because of some operating system gobbledygook, I have to go out and purchase new software to use Word. This is despicable. I see no particular benefit to using Lion, but I do see a lot of detriments. Apple now seems to have turned into Microsoft, making software obsolete so they can make more money and to **** with the customer. You can be sure that my next computer will be a PC. I have completely lost confidence in Apple.

    I seem to never tire of saying this. It was for Apple when they first announced 10.7 to disclose this. Yes, it was widely reported -- or rather, rumored -- but not by Apple. And many people who have gotten caught by this assumed that Apple itself would have told them beforehand about the loss of this very important feature which they had come to rely on. As far as I know, not even in fine print, does this appear anywhere on the Lion announcement or any of its links.
    I am not saying Apple had to continue Rosetta in Lion, or forever, just that if it was going to be dropped, it should have been made known.
    As relative "insiders" we should not forget that many people don't have the time, habit or interest to do this kind of research. I think it is a breach of trust that Apple has never directly made this announcement or given people the opportunity to decide beforehand if giving up their PPC apps for a new OS is a worthwhile tradeoff.

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