Why is Verizon greedy and not pro-rating service?

Called today to cancel my acct and was told I have to wait 3 more weeks until end of cycle. That's not a customer-oriented policy. Why not pro-rate it and end it when customer wants to end it? Pro-rating will increase customer satisfaction and boost customer loyalty. Verizon, don't you get it? People are getting fed up with GREEDY Corporations. Namaste.

It has been in the contract as long as I can remember, many reps have come on here reinforcing that wording in the contract and countless people who have ported/canceled their service have also come on these forums complaining about their final bill NOT being pro-rated OR any refund being issued. This is for people in contract AND out of contract. Of course, you could be right and it may have been different at some point. For years, this is the way it has worked, though.
Personally, I have never ported a number out of Verizon, so I have no personal knowledge.
Are you speaking from personal experience? You ported out and are now back with Verizon???

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