Why OS X Mountian Lion did not download to my Macbook but they charge it to my credit card.
i have purchased OS X mountain lion online but it did not download to my macbook and it was charged to my account.How can i recover or redownload this app without getting charge again???
Go to the App Sstore, click on Purchases, and click on the ML item and continue the download.
Similar Messages
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I see 3 charges that I did not download how do I get the refund put back to my card
I see 3 charges that I did not download how do I get refunded back?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Mountian Lion will not download
just bought Mountian Lion for my mac book pro mid 2010 and the download wont even start. Tried it in safe mode too and still the same
Shamul wrote:
but it should be moving a little bit. it still hasent moved from the same position.
Can you access your Internet by ethernet cable?
Pete -
I have recently downloaded some songs to my 3rd generation ipod touch. I have home sharing. Normally when I turn my macbook pro on and click itunes the items I have purchased automatically download. But this time some songs did not. What is the problem? What should I do?
Hi there,
I would recommend taking a troubleshooting steps found in the article below.
Troubleshooting Automatic Downloads for purchased Apps, Music, and Books
http://support.apple.com/kb/ts3688
-Griff W. -
Some of my recently purchased songs did not fully download while other songs did. Has anyone else had a problem like this? Did I do something wrong? I purchased all the same way, but only received a parcel song on about half of my purchases. Help.....
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
Mountain lion will not download to my MacBook
Purchased Mountain Lion in the App store from my MacBook Pro (early '11 version). All software was updated. Would not download, instead got a window stating that the product distribution file could not be verified, it may be damaged or was not signed. Tried to download it to my iMac and it worked just fine. Also, after NEW updates on my MacBook, Safari will not open.
What happens when you attempt the purchase?
Error messages?
Does your Mac meet all the requirements? -
Purchased software update (MTN Lion) did not download.
When I downloaded the software update (OSX Mountain Lion on to a MacBook Air, OSX 10.7.5) , it seemed to be going fine. When I came back later, there was no message like" download complete" or "in progress". When I log on to I tunes, there is no purchased software available to download. When I go the the App store I see the purchase but cannot click on the button to resume the download. ( that button is blank, all the others purchased apps say things
like "resume" ,"download", or "accept" When I try to restart the whole process, the password to download is no longer valid. I called
support and they looked at all these things and couldn't help me. Can someone here help me?Go to the App Sstore, click on Purchases, and click on the ML item and continue the download.
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Ox s mountian lion is not downloading
what am i doing wrong lol.
boomboomcormier wrote:
what am i doing wrong lol.
Well, you haven't really told us what you ARE doing, so it is difficult to determine what you are doing wrong.
What happens when you attempt the download?
Error messages?
Which computer?
Does it meet the required specs? -
Osx mountain lion will not download to my macbook pro mid 2010 series
Why wont mountain lion download to my mac book pro mid 2010 purchase date
What happens when you attempt the purchase?
Error messages?
Does your Mac meet all the requirements? -
I show in iTunes that I hve purchased some TV shows however they are not showing up in downloads. How do I recapture missing TV shows?
Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded. -
What can I do if iTunes did not download the song completely but thinks it did?
I have no clue what happened, but I bought an album off iTunes and it said the download was complete, but when I try to play the songs, they cut off midstream and it won't let me re-download them. Not every song cuts off, only a select few do, but it also won't let me convert them to AAC version files.
I figured out a solution. It's a really long process, but if you want the music you paid for, it's worth it.
1. you have to delete the songs that don't play all the way through off you computer.
2. go to purchases under the store category on your side bar.
3. at the bottom right hand corner there is a thing that says download previous purchases, click on that
4. click all songs or just find the ones that didn't download correctly by artist.
5. when you find the song, if and only if you already deleted the song, it will have an arrow on the right hand side. That is what you will press in order for the song to begin redownloading. I would suggest only downloading one song at a time.
6. after the download is complete listen to the song to make sure it plays all the way through this time.
This worked for me, but ONLY if you delete the songs first. otherwise it will not let you redownload them. -
Kindly help
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
TS1702 I did not buy the cliff ap but was charged.
I was charged an ap that I don,t even remember ordering it. What do i do.
Hi ...
Help here > How to report an issue with Your iTunes Store purchase -
i go to install the app, and it says i have to review and confirm my account, so i do and it says put in ur credit card details.. but i dont have any?? what do i do
Some users has reported that you can't set up an account withut a credt card or payment method if you do that through/while purchasing an app. Try creating a new iTunes account without a credit card on the computer using the link previous provided. Alternately yu shouldbe able to purchase an iTunes gif tcard and and enter that as the payment method.
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Need help...on a book I purchased and it did not download
I have bought a book on itunes, but it did not download correctly...I got charged for it but cannot listen to the whole book. Who do I contact to download the whole book?
You could try 'report a store purchase problem' : http://support.apple.com/kb/HT1933
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