Why viber is not working when i am closing the app?

in my iphone 4 mobile i am facing a problem. when i am closing my apps i am not getting any calls. when i am opening the apps then i am getting calls, sms and miscalls. I am connected with wifi. in this same connection others users are getting calls when they are closing the app. what is my problem? i have uninstalled the app and again i have installed it. but problem remains same. Anyone is not getting me!!!! Please reply as soon as possible.

Try the stamdard fixes to rule out a software problem:
- Reset. Nothing will be lost
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

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