Why was I billed twice in one month

I was billed twice in one month and cannot seem to get an email address or phone number to resolve this problem.. Love the Lightroom and other cloud products..but I am becoming so frustrated .. that I cannot get information on the money that is being taken out of my account.

Thanks for the info.. I finally found out the contact number for them.. thanks so much for the response email.
Paul Wycka
[email protected]

Similar Messages

Why was i charged twice for one album

why was i charged twice for one album

Did you click 'buy' on it twice or re-download it via the main part of the store instead of the Purchased link/tab ? You can contact iTunes support (these are user-to-user forums) via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why am I getting billed twice in one month?!!

I paid my bill on June 3, and I just received an e-mail stating my bill is past due, and it's for a different amount than I already paid. How do I resolve this? I already spoke to a customer service employee 2 weeks ago about another issue I had with billing!!

same thing happened to me just now. I pay in full every month. I got my first bill for June/July on June 27 and today I get a past due notice (June 30)!!
Also, they hit me with a $5 late fee!!
This is not ethical business procedure and I think they are trying to slip it unnoticed into everyone's bill!
I called and for 11.5 minutes was shunted around between operators, none of whom realized or admitted to the error.
This has been happening for months and I really think ATT is trying to set precedent here and get away with cheating the customer.

Why was I billed twice?

Signed up for CC Photo. Downloaded PhotoShop onto my desktop and paid $9.99 with PayPal. Then later went to my laptop and signed in to Adobe.com. I was recognized. Looked for a way to download a second copy of PS onto the laptop (which Adobe.com says I can do lawfully) but couldn't find any way. Finally downloaded the "trial version" and it installed successfully without asking for any payment info. But then PayPal notified me that I had been been billed once again for $9.99.
Why is that? I understood that as long as i wasn't using them simultaneously, I could have two copies installed for the same $9.99/month price. What's up with the double billing?

You will have to contact Adobe about the double charge. Contact Customer Care, 1 (800) 833-6687, Adobe Customer Care (@AdobeCare) | Twitter
As for installing on two computers, yes you can. Simply download the CC desktop app, sign in and download Photoshop. You shouldn't be double charged.
Benjamin

Two bills due in one month?

My last bill was due on the 2nd and now my next one is due again on the 29th. Why am I being billed twice in one month?

Hello JennaFaley,
I'll be more than happy to address your concerns. I will send you a private message to discuss this further.
Thank You!

I was triple billed twice...i need a refund

how do i get a refund if i was triple billed twice....auto bill is fraudulent, too hard to contact customer service for a refund

Hi, arinze.rebecca, and welcome to the Community,
I must refer you to contact customer service directly in order to request a refund; we in the Community are not authorized to process such requests, and even more importantly, acting on requests posted here on a public website would constitute a security hazard!
Perhaps my slightly annotated version of the instruction to file your request with Skype Customer Service, and to receive a reply via e-mail, below, will be helpful.
Regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through:
The Skype Support website
The Skype Community
The Heartbeat blog
Skype blogs
Email and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. You will be asked to sign on to the Skype website at this step.
Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry. Some information that might help with your problem is displayed. These are the FAQ articles pulled from the library for your review.
If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen. Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.
Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!)
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Was charged 3 times in one month?

So I signed up for the student discount of spotify last night and on my credit card bill it was charged 3 times for the $4.99. I looked at my subscription status and it says I will automatically be charged on July 4th again. It looks as if I'm being charged 3 times for one month.

Hey thanks for coming to the Spotify Community.
When you go to your subscription page do you see receipts for those payments? Have those extra charges been deducted from your account?

Why is my bill STILL incorrect 5 months in a row?

Why can't Verizon fix it's billing system to bill correctly?

Five months ago I was promised a $10 credit for each of my 5 lines for the life of the account. None of the 12 different verizon reps have been able to code the offer into your billing system. I have had to call every month to receive a manual credit. Each rep promised to have a supervisor call me back to correct the issue. Five months and 12 reps later, I have never received a call back. My account should bill ay $220 after all taxes and fees. It is still billing in the $240's. Help.

I was billed twice for one item purchased?

Who do I talk to for double billing?

We are all users like you. We will answer when we can.
Look at your purchase history and see what the bill was for.

HT3702 i was told that the purchuse failed so why was i charge twice for the one transaction and there are more then one of them i have been charge twice for each of them i would my money back for each of the double tranactions thank you

i have been charge twice for each of the tranactions i made and i would like them back thank you

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

Why was I billed £60 last month .

Random amount or is this out of my development package I bought in sept !?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Why have I billed wrong? one buy I did yesterday billed me less of the cost

I buy one music record with 17 songs and the price was 112 swedish crones... that was yesterday..then I checked my bank account today ther was only a bill on 18 swedish crones...???? whats wrong?

My answer is not wrong, and I see no need for you to start with insults and name calling. I discussed your issue exactly as you posted it.
I did not receive a gift certificate of a money credit to purchase anything.
You said in your first post that you received a gift certificate:
I get a gift certificate, redeem it . If that's not what you meant, I'm sorry, but that's exactly what you said. And receiving a gift certificate would involve you being gifted with a particular amount of monetary credit toward purchases at the iTunes Music Store. Whether or not you receive a receipt or not, you will still know exactly how much money you have been given, so I see little issue with you receiving a receipt showing that amount; it's going to appear in your account on the ITMS in any case. If you can explain to me how you could be given a gift of monetary credit in any store and not know how much the amount was, I'll be happy to admit I am wrong and will apologize.
The same would apply to being gifted a single song, since the price is clearly identified in the iTunes Music Store. Why the iTMS sends a receipt as well as the gift announcement I don't know, but I don't see that as being a serious issue since again it's no secret how much a song costs.
So you've been given exactly the information you asked about as best anyone here can answer. If you don't understand the answer, we'll try to explain further. If you don't like the answer, though, that's your problem. Ranting at someone who tries to explain is uncalled for.
Message was edited by: Dave Sawyer

TS1424 Why was I billed a dollar for buying a song with a giftcard?

More than once I have bought a song with an itunes giftcard and found my debit card was billed one or two dollars. This amount is never the same cost as what I purchased and simply reads Itunes in my checking. Is there a service charge I am missing? I tried to contact apple but found myself in an infinite loop with an incapable machine that refused to actually be helpful.

Based on what you had said, that doesn't make any sense. The only thing I can suggest is that you, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Why was I billed after I suspended my service?

I suspended my service for 3 months, but just received a bill for this month anyway. Why?

You can suspend with payment or without payment. With payment, you keep getting billed and your contract keeps running. Without payment, you don't get billed and your contract stops running during the suspension. You choose which way you want it when you do the suspension.

Why was I charged twice for a preorder?

I preordered an album on iTunes and it charged me $14.99 after I preordered it. Now that I want to claim the album, it is asking me to pay another $14.99. What happened? How can I receive the album

When you press Pre-Order, iTunes does not charge you. You can look at your purchase history to verify. So when you attempt to download the content you choose pre-ordered iTunes tells you you will be charged. The only thing weird about it is that iTunes didn't automatically download when the content was available for download the day of release...
To check you purchase history and make sure that whether if you are charged twice is to click on your Apple ID and enter your password. Go down to the middle part where it lists all of your past purchase receipts. See if you indeed have been charged twice.
If you did, then you have to e-mail Apple here.

Why was I billed twice in one month

Similar Messages

Maybe you are looking for