I was billed twice for one item purchased?

Who do I talk to for double billing?

We are all users like you.  We will answer when we can.
Look at your purchase history and see what the bill was for.

Similar Messages

  • Billed twice for an item purchased in iTune store

    how can I get back my money becasue I have been billed twice for an item purchased on iTune store...please help advise on how o reach iTune support team as i couldn't find how.

    Click here and fill out the form.
    (98041)

  • HT3702 I was billed twice for i tune purchase on same receipt

    World Cup table tennis

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I was billed twice for an app.  How do I get a credit for one app?

    I was billed twice for an app. for the itouch.  How do I get a credit for one app?

    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

  • I was billed twice for 23$ and I don't knw what for?

    I was billed twice for 23$ and I don't knw what for?

    We are all users like you.  We will answer when we can.
    Look at your purchase history and see what the bill was for.

  • I was billed twice for the same thing

    I was playing Farkle Addict 10,000 and I bought chips for $29.99, and I was billed twice. I want only one for $29.99 not two

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT204088 I was charged twice for the same purchase and I can't find a place to make contact for a refund from the iTunes store...

    ON August 7th this year I purchased  an ibook and was charged twice for the same book, so I would like to get a refund for one ...
    Where can this trensaction be done? I'm having a problem finding the location.

    You can contact iTunes support here and ask for a refund/credit for the duplicate charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Charged twice for one item

    I purchased a product online from Best Buy earlier today and when I checked my bank account it told me that I was charged twice for it. I've searched the forum and noticed that I'm not the only one that this has happened to. I would sincerely appreciate any help in correcting this error.

    Hello BrandonRafol,
    Having gone through this myself in the past, I know how frustrating it can be. I apologize if this has tainted your opinion of Best Buy and our customer service. This is not at all the kind of experience we want for anyone choosing to bring us their business.
    When you create an order with us on BestBuy.com, you should normally see an initial authorization when the order is submitted to ensure sufficient funds are in the account. Then, upon Store Pickup or when your item ships, that authorization will then become an actual charge. However, I understand there were some instances of customers sharing your situation. I am glad to hear that you were able to get this rectified in a timely manner with the support of your financial institution.
    Thank you for bringing this to our attention. It has been documented here at the corporate level for review as we look to improve our overall customer experience. I genuinely hope you will continue to shop with us, in store or online, in the future. Please let me know if you have any other questions or concerns as I am here to help.
    Warmest regards,
    JD|Social Media Specialist | Best Buy® Corporate
     Private Message

  • HT3702 I was charged twice for the same purchases

    I was charged twice for the same groip of purchases how do i get my money back?

    You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I was billed twice for the same products how can I claim my money back?

    Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 Why was billed twice for the same app?

    Why did I get billed twice for the same game app?

    Contact iTunes support and ask (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1657 I was billed twice for a movie

    I bought a movie on Apple TV and we could not find the movie...I then rented it in my new ipad air and had major technical difficulties watching it from I my ipad to Apple TV,  it was on an ipad air. From the blogs I read at the time, it was a known issue.
    What do I do. I will pay for one rental even though it was atrocious to watch...I just use other services now. No time to wait on the phone for trouble shooting. My on demand and netflix work great.

    We are just users here
    We do nothing with billing
    You might try click the button in the lower ri8ght corner of this page labeled Contact Us

  • HT1688 I was billed twice for an iTunes application for turbo tax. How can I get that reversed?

    Please let me know how I can get refunded for the duplicate bill for turbo tax. I already paid for it and should not have been billed twice. Thanks

    https://expresslane.apple.com/Issues.action

  • TS1424 i was billed twice for the same app, how do i rectify this

    i have been charged twice for the Guardian app. How do i get this sorted?

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • HT204088 I am being billed twice for every game purchase on itunes. Where can i seek some assistance with this? Otherwise I'll have to cancel my Apple account, don't want to do it, but no choice.

    I'm being billed double for all itunes downloads to my ipad2. Need to discuss with someone prior to calling American Express to cancel the charges.
    940390 7995 on my iphone4.

    You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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