Why we will buy Lightroom!

As a broadcaster I have always tried to stay away from Adobe products as much as possible. Why because they are written by techs for techs and not people in the industry.
For example take Adobe Audition. For years people across the globe used Cool Edit Pro as a sound editor, then Adobe bought the rights to the program and made it so awkward to use that now few people use it.
Lightroom however is the exception, in that it is a program designed to be used by the people it is aimed at.
But by far the number one reason we are buying Lightroom is that for the very first time Adobe have made available FREE on-line tutorials. What a concept Adobe, well done! How nice it is to not have to buy the application then pay extra to learn how to use it.

Hmmm, perhaps youre right John, allow me to rephrase in terms perhaps even you might understand.
For the professional photographer Lightroom is both powerful and simple to use. Two qualities that separate it from almost all other Adobe products, which tend to be needlessly complex with poorly designed interfaces.
On top of this, for the first time ever Adobe have decided to post some basic video tutorials explaining how to use their product
Hence two reasons I would buy this product.
Lets hope that this is a turning point for Adobe in that they realize that "powerful" does not have to mean "complex". Avid or Final Cut Pro are examples of that principal. Both of which obliterate Adobe in the professional NLE marketplace.

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Why cant Iceland buy Lightroom 2

I am a user of Lightroom since beginning and I would like to keep on being one.
This is made impossible by Adobe due to some programing gliches so that Icelanders can not buy the program on line. Retailers have offered it for $800 !!!!!!!!
I herby call out to the society to oppose to this hand help fellow photographers in Iceland to stay up to date with the lates softwares with out having to get them illigaly.
pleace contact me if you have a email address or a phonenumber from someone in charge of this at adobe.
How am I to teach other photographers to use this software if I cant buy it??
in hop for help
Kristjan Logason
www.aurora.is
www.benzi.is
E.s
Adobe used Iceland in the marketing of the product in the beginning but there have been all sorts of problems for Icelanders in using this software, let alone buy it. I had to go to all sorts of lenghts to buy version 1.
This is a shame. Big shame on adobe.
kristjan at aurora.is

try to find out who you should be complaining to...this forum is made up of users (with the occasional post from staff here at Adobe USA-which are NOT responsible for what happens in YOUR country).
In this case you are wrong.
We can not buy it from any where on line. Just go to the nearest online adobe store and try to find Iceland. This is a problem on behalf of ADOBE. Sadly so. I have tried to post my problem to the Lightroom staff but have had no reply.
I am registered user of Photoshop and Lightroom and that was no problem. I have been using adobe products since the beginning of Photoshop. I am even a registered reseller of Adobe products (through affiliate programs) but I my self can not buy it nor those that I want to sell to and teach the use of this otherwise fine program.
Even though Adobe is a large company selling couple of hundreds of programs to Iceland must matter.
On their way to Iceland are big names in photography (that Adobe supports) that among other things are going to show the use of Lightroom in their workflow. How are they going to succeed if no one over here can buy the software?
I am amazed at this glitch.

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?

The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.

Why I will never shop at Best buy again, EVER!

I will never shop at best buy again! Over the years I have made sure to buy anything tech at best buy. I was a premier member for several years. Ive bought MacBook’s, Tvs, tablets, all kinds of tech. I used to send my customers to best buy to purchase all things tech because of the accidental warranty. Ive used the accidental warranty A LOT. It has been a great blessing as I am a darn cluts! Ive tripped and dropped MacBook’s, even had one randomly crack right across the screen. Ive had some pretty stupid battles with cuomer services In electronics that have failed. Im a network engineer with a degree in my field nd love all things tech. I one time put a solid state drive in my last mac which shorted out. I was told it would not be covered because I shouldn’t have changed the hard drive as I was not qualified. This flat out ticked me off more than anything. After speaking with their legal department about how the book that cam with the darn laptop they sold me had section on how to change the HDD and this would not void the warrenty. I decicded to go to best buy to swap it instead of apple. Which was a MAJOR MISTAKE. Not only did they junk it out on me but I had to pay to have it replaced with in its first year!!! I never even thought of the manufacturer warranty as it sent me into a MAD war path. So I reckon I deserved the $300 dollar loss…I was able to recover from most of this. I realize that most of the geek squad crew lacks education in the technology field. One of the most amazing feats of the local geek squad was when I was using canned air to blow the keyboard out on the mac. Yip it be my luck one blew off. Brought to best buy. Got a cell phone call before home that it was fixed. Now I had researched these keyboards and what was required to replace them. This was not a snap it back on feature. Went and picked it up. Was told by a supervisor named Paul that they had a keyboard in stock. Got home (youp silly me) opened her up. The key was crooked, it was even loose. Pressed it a couple time. Popped off with a string y substance. Yup they glued the darnkey on. MIND BLOWN
Anyway through the years and the issues I just kept piling up. My wife bought me an alienware computer for Christmas. I fell in love!! I loved every bit of it. Much to my despair I left it on the table one day and my very curious 2 yearold yanked on the cord and down it came into many pieces. It never ran the same again. At this point I was bed ridden due to a rare disease. I jad just finished a series of 14 surgeries and was recovering for a few months or so. My wife bought it to Best buy they had decided they wouldn’t fix it on the warranty that it was cheaper to replace. My wife called, and told me . I was a bit disappointed but I said as long as it works im fine. Well the phone rang a few min later, my wife, the manager did not have another alien ware, I told her I would wait and asked if she could have them order it. We were told best buy no longer carries them. So we would need to pick a different one. I was really upset. The had nothing equivalent to my alienware for playing games. I will be in a chair or bed for the majority of my life at this point. So I had gotten into PC gaming and invested a bit of cash into software. SO they hooked me up with an ASUS that was supposed to be equivalent of my alien ware. Of course that wasn’t the case. We had been snookered. Some of my games did run. Well, I had a working computer. Well like an idiot I had spilled water on it in a few months. Its was so dang slow. I sent it off to geek squad 4 times. They kept arguing with me So for a few months I used a computer that was slower than a P4. Well I got a new one. Now keep in mind each time its replaced I have to pay cash. For the warranty. I had spent another couple of thousand on warranty issues when these idiots screwed up. Granted a couple of times for the spill were my fault but gluing a darnkey on my mac??? I had to pay almost 300 to insure it!!! CUZ THEY GLUED A KEY ON. BULL CRAP. Well when I got the new one it took 2 days to reload my software, welp wouldn’t you know it was defected? Wife brought it back sent it off nothing wrong. They JUNKED IT AGAIN. ANOTHER almost $300 BUCKS FOR A WARRENTY!!!! But you know what, it was my darn fault for not realizing they were stealing and using my wifes lack of knowledge. Perhaps for me it was all the pain killers, I don’t know. But what I can say, I got MAD and had My wife put me on speaker phone as I lost my composure. Well 3 more ASUS same model, same store, all within a DAY had defects, I was so darn angryI told my wife to get our money back wed go buy elsewhere. Well they didn’t want to do that!!!!! They wanted to give me less than what my aleinware cost!!! I already took a loss with the friggin ASUS 3 computer in a matter of days, wouldn’t work. Which brings us to today. Computer sucks, wont run new games. I got screwed by best buy. Yes it is my fault I was stuck in bed after surgery. But that’s why I paid an extra $300 for that reason and knowing with 4 kids and a clutz I needed to buy that protection. So I am thankful for it. But I know Geeksquad and best buy took advantage of my wife who is not computer literate. I haven’t been able to get up for long. But soon I will take this asus back to the store AGAIN. Once I get it replaced I will sell it on amazon or craigslist in its sealed state!
So this is why I will never shop best buy again. Dell offers the same warranty. Not only is it cheaper, but they send our parts next day and a tech come to you next day and fixes it at your home. So hopefully by weeks end ill have the strength to go into best buy I will ne returning 2 wireless a routers and any other things I can. Then I will terminate my business with them. I can’t even believe that the 3 months I was under hospital care that best buy would use a pregnant women as such. But now they have lost a lifetime customer. I am

Greetings cm6pack,
Welcome to the forum! After reading through this debacle with your Alienware and ASUS laptops, I can understand why you would be frustrated with the outcome. After having so many exchanges, who wouldn't be disappointed in the experience you have described? I am truly sorry for any inconvenience or discouragement these exchanges may have caused you.
When a device is exchanged under the manufacturer’s warranty, the Geek Squad Protection plan may carry over to the new device under some circumstances. However, if it is exchanged under the Geek Squad Protection plan for accidental damage, per the terms and conditions of the Geek Squad Protection plan, the plan is considered fulfilled and a new plan must be purchased to cover the new device. That being said, unfortunately it seems that the store would have been correct in fulfilling your some of the previous plans if the device was exchanged due to accidental damage, requiring a new one be purchased.
I was able to locate the receipts form these exchanges using the email address you registered on the forum, and I am sending you a private message with some further information in regards to this issue. You can check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

I have a trial version of Lightroom 4.. Will I loose my work if I buy Lightroom 5?

I have a few days left on my free 30 day subscription of Lightroom 4. Can anyone let me know if I need to do anything special (as far as installation, etc) in order to buy lightroom 5? I want to keep my edits, collections, etc.
Thanks!

No worries.
Simply install LR5. It will find the catalogs and promot you to update them. This actually duplicates the catalogs to make them compatible with LR5.
You can then delete your LR4 catalog. And uninstall LR4.

Why i will never again buy a creative prod

Hi,
scince there is no company email-adress or subforum for criticism i post my issue here to see what other users think about that:
Below is an email i wrote to the company:
Dear Ladies and Gentleman,
please let me explain to you why i will never again by a product of your company.
It is not because of the product itself, it is the way you distribute your product.
I recently bought a Zen Creative mp3-player, which really is a fine product.
When i bought it online, the product description said "software only available for windows"
which is ok with me, i dont use windows anymore, and i am used to reading this sentence.
Ususally this only means "of course you can access the product with whatever operating system you prefer,
but the software we ship out with the product works only on xyz" (xyz meaning windows in 99%)
Then i tried to copy my music:
It is not possible to read or write to the player using Linux as operating system.
Please dont tell me that this would be difficult to write your software for linux,
i am a software engineer developing for windows and linux and i know that this is trivial.
2.
Even worse, you designed the player in a way, that it is impossible to copy data to it WITHOUT
your software. And no, this didnt show up in the product description. Scince your player is more or
less just a usb-stick, there is - from a technical point of view - not a single reason why anybody would
need a special software just to simply copy data to an usb-device.
3.
Now the worst of all: I still had a windows 2000 system on one of my computers, so i tried to install
your software on the system. which of course failed scince your software can only be installed on windows xp.
Again, for no technical reasons.
This leads us to 2 questions:
a) How much money did Microsoft pay you, that even people owning a legimitate windows 2000 licence are forced to buy windows xp?
b) Let me guess: As soon as windows Vista is released your software only runs on windows vista, right?
Please be also informed that i also sent letters describing the case to several german popular computer magazines, and hopefully
they will publish my concern as an example of how impertinent a company can get.
Regards,
Timo RoessnerMessage Edited by tr on 2-26-200604:07 AM

Tr,
I am not a Creative employee but I do know a bit about Plays for Sure so I can reply a bit about that.
). Creative did not choose to limit the players to Windows XP. Creative chose to make the ZEN line Plays for Sure devices. Microsoft was the company that chose to limit Plays for Sure to Windows XP (and at one point they were saying there would be a 2000 and ME/98SE update but it never came out). By choosing Plays for Sure I am sure Creative was aware that they would be restricting to a Windows platform but Plays for Sure was the only standard being offered that has built in database and metadata support which the ZEN line all depended on. UMS (Uni'versal Mass Storage) does not have the features that allow for the internal system database to be updated during transfer (rather you have to update it following the transfer which is usually done at boot up which leads to very long boot times following uploads). Creative had been using a proprietary system (called the PDE driver) however that also was being critisised for not being uni'versal enough and requiring the disk to install the drivers (the ZEN Micro fixed that by adding a UMS data dri've feature which many used to store the CD on). The PDE system also did not support subscription tracks like PFS does.
2) The system is in fact not at all like a USB stick. There is a database in the background that stores all of the metadata for the tracks to allow for the sorting and subscription/DRM support. There is a USB storage mode where you can make a portion of the dri've act like a data stick using UMS but it can't support music transfer due to the limitations of the UMS system. On Windows XP machines (with SP ) the player is plug and play with no need for special software (it works with Windows Media Player). It is only when you move outside of the specified system requirements that you lose the plug and play ability.
3) Windows 2000 isn't supported by Plays for Sure. There are workarounds, but really this is a case of Microsoft not providing a driver. You may be a
a) I suspect Creative paid a licensing fee to participate in PFS. I would take your complaints about PFS not supporting Windows 2000 to Microsoft as they are the company that runs that program.
b) I doubt that Microsoft would remove PFS support from Windows XP. Such a move would be horrible but once again would not be the fault of Creative.
One might fault Creative for supporting PFS, but even today it is the only standard available that offers the features it does. It also offers support to what accounts for a vast majority of Creative's targeted user base. I am sure Creative would love for it to be offered for 2000/ME/98SE but they don't develop the license.
Jeremy

Why? "I liked the brand, Apple's loyal niche users, and the company's ability to innovate," But know I don't believe I will buy it again

my iPhone's lost signal what to do evevn its new

You are also under the mistaken impression that we users here care if you will buy again.

Buying Lightroom + Photoshop Elements / Premiere Pro + MC CS5 ?

Hi Community,
i would like to know if it makes sense buying Lightroom 3 AND Phtoshop Elements AND Master Collection CS5 ?
I will definately buy soon the CS5 Master Collection, but do the other tools have possibilites / functions and stuff the Master Collection doesnt have or cant be done with the Master Collection ?
If YES, what are the main differences between LR / PE and the CS5 ??
I have read the product informations for all three mentioned tools, but still can not decide wheather the Master Collection does include the functionality the other two products do (in my opinion and according to the MC CS 5 slogan: the MC CS 5 ist the ultimate software tool that can be everything done with!!!)
Hope for fast reply and wish you an nice weekend.
regards
MC

I got PSE 8 which is way more than I need, and then downloaded the trial of Lr3 - which I love. Pse 8 will do advanced when for me when the time comes. Investigate the features of these two - and see if you actually need MC CS to save money...

With the new ipad coming out soon, why should I buy the ipad 2?

with the new ipad coming out soon, why should I buy the ipad 2?

I can only echo what Pogo says about buying based on what it does today.
3 weeks ago I bought a Mac Mini. A new Mac Mini model has been rumoured to come out anywhere between the same week I made my purchase and the end of August. None's been released as yet.
I wanted one in the week of June that I bought mine so I bought it based on the fact that it did what I wanted and I couldn't imagine anything which could be added that I'd want - my MacBook Pro doesn't have Thunderbolt so the most likely addition isn't really going to be much use for me.
Basically you have to buy what you what based on what's out at the the time.
I can promise that within seconds of the iPad3 being released, the web will be full of rumours about the next one!

I'd love to buy Lightroom but I can't cause I'm now living in Australia but I create my account when I was living in Belgium.

I'd love to buy Lightroom but I can't cause I'm now living in Australia but I create my account when I was living in Belgium so it says that I can't buy with this account cause I'm not in Belgium. How can I change my country??

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons..
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

I have a new Mac Book Pro. If I buy Lightroom 5 now, may I upgrade to Lightroom 6 for free ?

I have a new Mac Book Pro. If I buy Lightroom 5 now, may I upgrade to Lightroom 6 for free ?

No one knows.
The usual Adobe policy in the past is if you purchase a version of Lightroom and within 30 days a newer version comes out, they will give you a free upgrade. The problem is, Adobe never pre-announces when the new version will be coming out. (And of course, Adobe could announce a different policy for Lightroom 6)
So, its up to you whether you buy now or wait.

How can I buy Lightroom 3?

Hi, I'd like to buy Photoshop Lightroom 3.6 for my Windows XP. But on site I can only buy Lightroom 5, which not instal on my computer. How can I do it?
Please, help me with it! I love Lightroom very much and I want to work more and more.
Thanks so much!
<Removed by Moderator>

Adobe does not sell older versions of their software. You will have to take your chances purchasing thru some third party vendor if you are able to find one.

I want to buy Lightroom 5, but is Lightroom 6 going to come out soon?

I want to buy Lightroom 5, but is Lightroom 6 going to come out soon?

Unless you are really strapped for cash, I recommend buying Lr5 now, and Lr6 when it comes out, and don't think twice if you just missed a cutoff..
That way, you are running the best version of Lightroom now, and will be again in the future, and your money is helping to support the software you use.
The moral of the story: don't be penny-wise and pound-foolish by trying to give a minimal amount to the company which feeds you.. - send the message: "I want the best version of Lightroom you can produce, and I'm willing to pay for it - thank you..".
That said, Lr6 is likely to come out fairly soon, presumably no more than a few months..
PS - There is "always" something enticing for everybody in a new version, despite the features you couldn't care less about.. Lr6 will probably have face recognition (which you may or may not care about), but there will no doubt be some improvements to the develop module too etc..
Rob

Buy Lightroom 5 - when Lightroom 6 is on its way?

Hey everyone,
I REALLY want to upgrade to Lightroom 5, but I've read that Lightroom 6 is due to come out in March. I'd rather get the 6, but don't want to have to arbitrarily wait two months just so that I don't have to pay for two upgrades. Does anyone know if there's a way to buy 6 in advance, and use the 5 until it comes out or like, is there a time window between when you purchase and a newer version comes out that the upgrade will be automatically included in your earlier purchase? Just wondering if there's a way they motivate people (like yours truly) to buy their version when a newer one is expected.
I really need to upgrade (long story), so I'm hoping there's some way to do this! Thanks for any wisdom y'all can provide.
Hawley

Well, looks like March 9th, 2015 is the expected release date - The box image, new features and specs have already been leaked out.
There are two things you can do if you want to use LR5 now: (1) Use the 30-day free trial or (2) buy LR5 from Adobe directly or an authorized reseller and take advantage of their 30 day return policy once version 6 is released.
On most product releases they also have a free upgrade policy to the newer version if you buy the outgoing version right before it's released (here's more info). It's actually a great time to buy Lightroom 5 as most resellers have good deals on LR5 now so you can buy LR5 at the sale price and get LR6 for free... The only risk is if the release date is pushed out by Adobe and you fall outside of the free upgrade window.

Why did I buy Nokia ??? Its height of testing a cu...

On 18.05.2011 I had given my nokia C6 to the shop from where I had purchased as my new phone was not functioning and its been 12 days since then that Nokia is unable to do anything about the situation. Although the manager Mr.. Aniruddha of the Kalighat Nokia care centre in Kolkata has been extremely polite in helping me out. But my unfortunate phone after being sent miles for some inspection has only reached the Nokia Care Centre only last Friday.
I am just cursing myself that why did I buy Nokia? Can someone do something please ?
Rest of the story goes below:
I am from Kolkata in India and on 01.05.2011 I had purchased a Nokia C6 from South City Mall's Shopper Stop Nokia mobile counter. The phone started giving problems from day 3 but since I was traveling for 16 days I was unable to get it to the same shop. Today on 18th May when I went they told the phone will be sent to service centre and will be returned to me after 25 days. And that too after very rude behaviour of the salesperson. This is ridiculous.
So, I paid for a phone from the Nokia stable and I am unable to use it for more than a month as Nokia would do research on the handset. I have always purchased Nokia handset and ever since mobile services where launched in India. This is the worst experience did not expect this from Nokia. Very bad after sales service.
The problems with the C6 handsets are : software hanging, touch does not work and keyboard not functioning.
MODERATOR'S NOTE:
We have edited your post as it contains your phone's IMEI. For your security, we do not allow posting such information in the discussion board. Thank you for understanding.
Solved!
Go to Solution.

That's pretty standard, my N97 took about 3 weeks to be returned, hope your C6 works well now, in past experience, how long do other phone manusacturers take to repair a phone ? Just wonder as I only have lomited expeience of one problem with a Nokia, so can't judge whether they are slower or quicker than other phone manufacturers at repairs ?
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Why we will buy Lightroom!

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