Why won't elements 12 download raw files from Nikon D810?

Why won't elements 12 download raw files from Nikon D810?  I got a message saying that the camera model is not supported by installed version of camera raw.  How do I fix it?

mydogmaksim
Photoshop Elements questions should be posted in the Adobe Photoshop Elements Forum. Somehow your thread got posted in the Adobe Premiere Elements Forum (video editing).
You can re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
My opinion on this....from the Photoshop Elements perspective...
Nikon D810 is supported by Camera Raw 8.6 and higher (latest version of Camera Raw is 8.7)
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
At the same time, the Camera Raw version needs to be supported by the Photoshop Elements version.
Photoshop Elements 12 appears to support Camera Raw up to 8.5 which does not support the Nikon D810.
Camera Raw-compatible Adobe applications
Solution...
a. switch to Photoshop Elements 13 (comes with Camera Raw 8.6 and can be updated to 8.7).
b. use the DNG Converter in Photoshop Elements 12
ATR

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          From: JimHess <[email protected]>
    To: Fran McFadzen <[email protected]>
    Sent: Monday, 26 January 2015, 10:20
    Subject:  Photoshop CS5 will not open raw files from Nikon D810. What do I need?
    Photoshop CS5 will not open raw files from Nikon D810. What do I need?
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    Thanks for the tip. It worked out perfectly.
    De: ssprengel [email protected]
    Enviada em: terça-feira, 14 de janeiro de 2014 19:14
    Para: Aecio Paes Leme
    Assunto: Why I cannot open camera raw files from camera Nikon 3200 through Adobe Bridge and/or Photoshop?
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    created by ssprengel <http://forums.adobe.com/people/ssprengel>  in Adobe Camera Raw - View the full discussion <http://forums.adobe.com/message/6012775#6012775

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