Why won't illustrator Cs5 allow me to copy and paste layers when they aren't locked?

I am working on a project and when I try to copy and paste unlocked layers to paste them in to another image it doesn't paste. The only thing it pastes is the text unformatted. I tried resetting the settings by removing the setting file to see if I can set Illustrator back to square one and it isn't working. See Picture for before (copy) and After (paste)
Before
http://i.imgur.com/rqJhc.jpg
After
http://i.imgur.com/FN0jA.jpg
I am also using windows 8 on a pc. I would say it was the OS but it was working fine untill yesterday. I am begging for help on this. It is really ruining my work flow today.
Thanks for any help you can give.

I just opened the document "san_jan_email.ai" and this is what i see:
i didn't try to copy and past yet, cause the document it seems fine, have you fixed it? otherwise i can say another stupid thing, i dont know if it's cause the document is too "heavy" for your computer? have you seen if you are not going out of ram or of some hard disk space? at first i could thinking about resetting the settings in Illustrator but since you just said that you already did it, and also that you tried with a CS6 copy, i think it's not that the case.
edit: i tried to copy and paste as well, for me it's working.

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