Will the 1 year warranty cover scratches on the back of my iPod touch? Perhaps give me a new itouch?
I have quite a few scratches on the back of my itouch, one really long one. I was wondering if I could go to the store with my "1 year warranty" and get a new one? My 1 year warranty is almost ending, so I wanted to see if this would work. Thanks
No. The warranty states:
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or if any serial number has been removed or defaced from the Apple Product.
Similar Messages
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Does Apple's One-Year Warranty cover dents in the back?
My friend has a huge dent in the back of his iPod and we're pretty sure it's causing it not to work, does Apple's one year warranty cover it?
I don't think that would be covered cause it sounds like they dropped it on concrete. cause that is the only was the iPod will dent.
Apple Mac Mini Mac OS X (10.4.7) Intel Core Solo , Wireless Broadband , iPod Shuffle,iPod Nano 4GB , Motorola Rokr -
My screen is cracked, there is a black spot on the actual screen itself on the bottom left corner, an the headphone jack doesn't seem to take different headphones....
You can check your warranty coverage here:
Apple - Support - Check Your Service and Support Coverage
However, the broken screen is not covered by the warranty and voids the warranty for the entire iPod.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Repair it yourself
iPod Touch Repair – iFixit -
My thunderbolt cable just stopped working would the year warranty cover the replacement?
Please help!! I also don't live close to an apple store would a third party like target, bestbuy or walmart be able to give me a new cable free of charge?
adreamcatcher_08 wrote:
Please help!! I also don't live close to an apple store would a third party like target, bestbuy or walmart be able to give me a new cable free of charge?
No.
(FYI: It is a Lightning cable, not ThunderBolt) -
TS1713 Does my 1-year warranty cover the replacement of a damaged Magsafe adaptor?
The cord on my 85W Magsafe adaptor has been damaged. Does my 1-year warranty cover the replacement of the adaptor?
The cord directly connected to the adaptor was starting to rip off, and so my mother used electrical tape to fix it. The tape ended up melting, somehow causing the cord to rip off, but not completely. The charger works to an extent - it's very on and off. However, I still would like to replace it for a new one. Will I still be able to replace it? With warranty covering it?
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Does the 1 year warranty cover a crack between the front and back casing?
Does the 1 year warranty cover a crack between the front and back casing?
No, I don't think so if it's through mishandling.
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hey my iphone 5 power button dosnt work and has minor dents on the corner of my phone does my 1 year warranty cover it
The only one that can answer that for you is the Genus at the Apple Store
My guess is with dents, they are going to tell you the damage voided the warranty
Allan -
Does the limited one year warranty cover stolen products
does the limited one year warranty cover stolen products
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
Cheers, Tom -
Will my iPod 5th gen 3 year warranty cover...
I was just walking my dog and apparently I lost my iPod outside. I did the "Find my iPod" thing and it said it was on the corner of my street. It is raining outside and I know my iPod will not survive the storm. Will my 3 year warranty cover the damage or no? And if not, what all does a 3 year warranty cover?
What 3-year Apple Warranty?
AppleCare+ and the previusly offered AppleCare only covered a total of two years
http://store.apple.com/us/product/S5085LL/A/applecare-plus-for-ipod-touch-ipod-c lassic?fnode=7a78c43f1fff63e83dbb2b1c4ab…
AppleCare (no longer offered) does not cover accidental damage.
AppleCare+ covers a maximum of two replacements for accidental damage for a fee of $29 each time -
Cost to replace iPhone 5 within the year warranty
How much does it cost to replace the iPhone when it's in the year warranty?
If there is a defect, as opposed to physical damage, then there is no charge for replacement.
If it's physically damaged, then the price is US$229, regardless of warranty status. (Check apple.com for exact prices in your country. Not all countries offer out of warranty replacements.)
If your phone was lost or stolen, it will cost whatever the retail price of the phone is where you live. -
HT3302 Does the 1yr warranty cover screen cracks??
Does the 1yr warranty cover screen cracks??
any manufacturer will not cover the damage you've done. your going to have to get it repaired from your money.
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My iPhone broke within the years warranty so they replaced it for me, does the replacement come with it's own years warranty aswel?
A phone replaced under warranty will have the balance of the original warranty or 90 days, whichever is longer.
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Paid £120 for a replacement iPhone 3GS 16GB White around 6 months ago, ONLY TWO MONTHS afterwards it seemed to think it was stuck on a docking station, so I got another replacement as it was virtually unusable! Of course I got scammed, and was given a refurbished unit, instead of another new one, after paying £120 as a student for a new one to avoid any further issues! I CANNOT afford a new phone and I am FURIOUS that I may not have the years warranty I practically paid for by buying a new unit that only worked to its full functionality for 2 MONTHS, to get a replacement with only 90 days warranty, how is that right? NOT ONLY SHOULD I GET A BRAND NEW REPLACEMENT AGAIN BUT I SHOULD ALSO HAVE MY YEARS WARRANTY I AM MOST CERTAINLY ENTITLED TO!
Personally I think this is an outrage, and I believe I am entitled to the years warranty I paid for, and a replacement now as my 5-6 month iPhone's LCD has decided to completely pack in possibly costing me £30 for a new, none-genuine LCD that I would have to trust myself to replace.
I deserve my full warranty, I feel like I have been scammed by a huge company that couldn't care less whether their products reach the customer with the sales of goods act i'm mind at all.
I think this is an outrage, and hope to be reassured by somebody on here.
thank you for taking the time to read my post,
yours sincerely, Olly.thank you for your reply! I hope you are accurate in what you are saying, I have not voided my warranty in any way, the iPhone I paid for had a fault that meant, for some reason not only did it think it was constantly on a docking station, meaning the speakers nor the volume would work, but it would overheat when charging, this was nothing that I did to the iPhone.
so in that case I am still covered by the years warranty?
this is great if I am, although I thought all refurbished replacements only had a 90 day warranty. so if you need a replacement, you've only got 90 days for a component to break in order to get a replacement, which I think is unfair in every way as a refurbished replacement is even more likely to go wrong, not only that but it is more likely to go wrong in a smaller amount of time too! -
Does the extended warranty cover cracked screens?
does the extended warranty cover cracked screens?
No, only manufacturer defects. If you have total equipment coverage, you can file an insurance claim, and get a replacement for a deductible...www.phoneclaim.com
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Apple earpods have stopped working , am still within the year warranty for iPhone can I get them replaced for free
If they are defective, then yes.
If they are damaged, then, no.
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