Windows 7 64-bit & wireless Palm Zire 72 - can't sync?

We've loaded the software that came with the Zire 72 on our new Dell Inspiron 1750 laptop however we can't sync. I went to Palm's website and downloaded/installed Palm Desktop 6.2 as it said it was for 64-bit systems however we STILL can't sync.
I got to the step on the Palm unit where it asks for the Security code which I entered but it still does not want to sync.
Does anyone have any answers to this secret? We are connecting via Bluetooth.
UPDATE: I'm now seeing the message about the port being used when we try to hotsync.
Thanks very much!
Post relates to: Zire 72
Message Edited by nancytony on 12-06-2009 08:18 AM

Follow the instructions here: http://kb.palm.com/wps/portal/kb/common/article/49229_en.html and do not setup a bluetooth serial port on your pc's bluetooth settings or the palm sync settings, just use regular bluetooth. Worked for me! Good luck!

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