Windows 7 failure to reload after recent hard disk replacement

I have just had my hard disk replaced under the recent Apple program. It was partitioned running Mac one side and Windows 7 through Bootcamp Windows on the other.
Time machine restored my Mac partition but I am unable to load Windows 7 on the Bootcamp partition. I have attempted the process four times and each time it fails at the "completing installation " phase.
After a couple of restarts, the screen goes blank and the computer just hangs.
Windows 7 installed and ran perfectly up to the point of my hard disk replacement.
Anyone else have this problem. Any ideas as to the cause?

guess what, all fixed, the safari app installed by apple on new hard drive was 5 something, but 6.02 was needed, i installed 6.02 but it told me i needed OSX10.8.2 which cost me £13.99 but it now works.
happy days

Similar Messages

Is there any way that I can get back my iPhoto? After having hard disk replaced (no backup) and the operating system has been updated to Lion (no disc) I am wondering if iPhoto can be reinstalled with my Leopard discs?

Is there any way that I can get back my iPhoto? After having hard disk replaced (no backup) and the operating system has been updated to Lion (no disc) I am wondering if iPhoto can be reinstalled with my Leopard discs?

As Niel pointed out, yes. The disk probably will look like the MBP disk (4) in this screenshot;
OT

[SOLVED] Windows Update not working after Cloning Hard Disk!

Lenovo T61p with Intel Turbo Memory - Cloning HDD with Advanced Format (4K Cluster) HDD
I have been beating my head against my desk for the past day trying to figure out the problems I am having.
I have a Genuine Windows 7 Ultimate Installation
I cloned my old 100GB HDD onto a 500GB HDD to increase space however after doing so I am unable to update windows, turn windows defender on, or install any Microsoft Products. I am even unable to install WindowsActivationUpdate or Microsoft Security Essentials.
I have tried many FixIt tools to no avail.
I have run SFC /SCANNOW
I have run CHKDSK
I am stumped.
****RESOLUTION****
After doing some digging I found the solution. Since I had cloned the drive, the old AHCI driver wasn't updating Windows with the correct sector size. Updating the AHCI driver with the latest from Intel solved all the issues I was having.
**Note**
Install the Lenovo Driver First -- Reboot
Lenovo Driver: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS001676
Install the AHCI Driver Manually (iaAHCI.inf - Do this in Device Manager) -- Reboot
Intel AHCI RST Driver: http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=20110
***DO NOT INSTALL RST GUI IT WILL REMOVE TURBO MEMORY DRIVERS!!!***
Windows Update = Working
Windows Defender = Updating
Windows Installations = Working
****RESOLUTION****
My MGADiag:
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9X7JB-XQDHB-C2W6B
Windows Product Key Hash: Dy1vngm6F92cujl9L9xOYdanfdU=
Windows Product ID: 00426-292-1299966-85765
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {13F339C5-D5B9-41FD-8A7B-1238231C5332}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{13F339C5-D5B9-41FD-8A7B-1238231C5332}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-C2W6B</PKey><PID>00426-292-1299966-85765</PID><PIDType>5</PIDType><SID>S-1-5-21-2451738923-860975475-1044764223</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>6459CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7LETC9WW (2.29 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20110318000000.000000+000</Date></BIOS><HWID>7E6A3B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7L </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-129996-00-1033-7600.0000-3502010
Installation ID: 006331326732895831680071837781562523717002697036843352
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: C2W6B
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 06/19/2012 00:04:42
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys
HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAQABAAAAAgABAAEA6GFizC3FgIUan7BULghGgwAtOoH6Et7WRgY2FRoIKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-7L
FACP LENOVO TP-7L
HPET LENOVO TP-7L
BOOT LENOVO TP-7L
MCFG LENOVO TP-7L
SSDT LENOVO TP-7L
ECDT LENOVO TP-7L
TCPA LENOVO TP-7L
SLIC LENOVO TP-7L
ASF! LENOVO TP-7L
SSDT LENOVO TP-7L
SSDT LENOVO TP-7L
SSDT LENOVO TP-7L
SSDT LENOVO TP-7L
Tried this:
1) Open an Internet Browser
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection servive may not be running, this is ok.
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
7) Type: rename tokens.dat tokens.bar
8) Type: %windir%\system32
9) Type: net start sppsvc
10) Type: slui.exe
11) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automaticly.
But it still says Windows 7 Activation was Successful.

I only discovered this problem a month after replacing my system HDD with an ssd Drive for a Vista sp2 Dell studio 1735 . But in my case all drivers were up to date. However this post triggered the right path to a solution. Though it is more
a workaround ... . Perhaps this will help others, an even more perhaps bring a microsoft engineer to make a small adaption to the vista windows update tool ....
So the problem seems that Windows Update checks for its datastore if the file is alined with the HDD underneath. But it seems that this check fails for an ssd with a 4K sector size.
Lucky I had another HDD in my laptop, which is required for this work around to work :-(. So the following shows the problem (and I think Windows Update does an alike test).
cd \windows\SDold\DataStore (so use cd \windows\SoftwareDistribution\DataStore if you didn't try the "ren" action yet as mentioned in many posts)
esentutl /g DataStore.edb -> (result) Operation terminated with error -583 (JET_errSectorSizeNotSupported, The physical sector size reported by the disk subsystem, is unsupported by ESE for a specific file type.) after 0.15 seconds.
cd D:\        (to a 512 byte sectored HDD )
esentutl /g C:\Windows\SDold\DataStore\DataStore.edb     -> (succeeds! normal verification output)
So I tried (the junction tool can be downloaded from sysinternals):
net stop cryptsvc
net stop wuauserv
robocopy /mir C:\Windows\SDold\DataStore D:\DataStore
robocopy /mir C:\Windows\system32\catroot2 D:\catroot2   (I now think this is not needed, but I started with an Technet post (and many others ...) that put me on the esentutl track... , which is also why the "net stop cryptsvc" is present.)
C:
cd ..\SoftwareDistribution
rmdir /s /q DataStore
junction DataStore D:\DataStore
cd ..\system32   ( again not sure if needed, also counts for the next 2 commands).
rmdir /s /q catroot2
junction catroot2 D:\catroot2
net start cryptsvc
net start wuauserv
And windows update worked again ! Check the C:\windows\WindowsUpdate.log
Of course this is just a workaround, but perhaps this puts another searcher on the right track. And perhaps it makes a Microsoft engineer update the responsible code ... as to be aligned on disk does not seem crucial for the databases used for this "application"
Sorry had to remove links for sysinternals and cc734083(v=ws.10).aspx (esentutl, which is a vista specific command) both Microsoft links, as Microsoft has not yet verified my account ...

Safari fails to open after recent hard drive replacement and data transfer from time machine

The hard drive was replaced by apple under replacement scheme due to seagate failures. It was reloaded with latest ios, but safari would not open, reported failure.
I had re -installed my backed up info from time machine. i did go into back ups and copied previous safari app, and dropped it on my desk top. It opened ok. Is there an easy way to get this app onto the system and delete the faulty safari file.
Hope this makes sense.

guess what, all fixed, the safari app installed by apple on new hard drive was 5 something, but 6.02 was needed, i installed 6.02 but it told me i needed OSX10.8.2 which cost me £13.99 but it now works.
happy days

How do I reactivate CS 1 after a hard disk replacement / backup restoration?

I have had to replace my hard drive due to failure. Restored program files from backup including my trusty CS1 photoshop. Photoshop now wants reactivation but online system wont work.
How do I get around this issue?

Web chat:
Serial number and activation support

How do I restore my 27" mid-2011 iMac EXACTLY the way it was after hard disk replacement?

Hi all.
Recently received an email from Apple saying that the 1TB Seagate hard drive in my 27" mid-2011 iMac is apt to fail anytime. Apparently they used some bad hard drives in the mid-2011 27" iMacs which are problematic so they're offering me a free replacement to a brand new hard drive. I'll be sending in my iMac for the replacement sometime in the next few days.
In preparation for it, I've backed up my entire system using Time Machine into an external harddrive. The backup is up to date & includes all system files. I've also made a Lion install disk on an 8GB USB flash/pen drive using Carbon Copy Cloner.
My question is: When I get my iMac back after the hard disk replacement, will I be able to restore my iMac to EXACTLY the way it was before the replacement using the Time Machine backup & the Lion install disk that I've prepared? When I mean EXACTLY, I do mean EXACTLY, e.g I don't have to re-install all the programs I have, my settings for the programs I have will stay intact, everything is where it should be etc...i.e EXACTLY the way my iMac is right now.
If yes, how do I do it? I've read Pondini's guide: http://pondini.org/TM/14.html
However it is less than clear on certain points, e.g in my case, which one do I have to use to restore my system to the way it was...the Time Machine backups I have on the external HDD or the Lion install disk that I made using Carbon Copy Cloner? And how do I go about doing the restore?
I'd appreciate any & all help given. Thanks in advance!

daniirwan wrote:
baltwo: Thanks for your input! I didn't think of wiping the old HDD before sending it in for the replacement..all those sensitive user data! One question: What's a FWHD?
Already answered. Just note that FW is much faster than USB. See http://help.bombich.com/kb/troubleshooting/how-long-should-the-clone-or-backup-t ake for details.
I already have CCC installed so I'll probably try it out. Are the steps outline here the one that I should do to restore the CCC clone when I get my Mac with the new HDD back? See: http://help.bombich.com/kb/overview/restoring-data-from-your-backup#full_volume_ restore
Yes.
Another question: while I'm booted on the backup/clone, and just after I've wiped the old HDD, how do I reinstall the OS to create a generic user account? Will I have to use a Lion install USB disk?
No. IIRC (if I remember correctly), you can either use a saved Lion installer (hopefully it exists on your backup/clone) or use the Recovery HD. If you have the USB stick w/Lion installer on it, use that.

System seems slower after new hard disk installation.

Dear all:
After a recent hard disk crash that caused me to lose a lot of important professional and personal information I replaced my old defective hard disk (a Seagate Barracuda 1.0 TB internal SATA drive) with a new one (a Seagate Barracuda 1.5 TB internal SATA drive).
The issue I am now experiencing may or may not be related to the new drive but I wanted to post it here and have your opinions about it. It seems to me that since this new hard disk was installed that my system is slower than it was before. Something else I noticed is that iTunes seems to hang every once in a little while, freezing and a while later resuming its operation (as if it were frozen while trying to read the information from its library located on the new hard disk ???).
Since the capacity of the new disk has increased some 50% compared to the older one, could this be the issue ? Can the fact that the 1.5 TB hard disk are new technology be a reason why this is happening (some issues still not completely resolved) or could it be that the capacity being so much greater requires the drive to work harder at finding the data ?
In case the information is relevant the drive's speed is 7200 rpm but I couldn't find any information (including Seagate's own web site) about its seek time spec.
Something else I noticed is that since I've installed the two 1.5 TB internal drives the fans inside my G5 have become more noticeable, raising their speed to a noisy level every now and then depending on what I am doing with my computer. This didn't happened before when I had only one internal hard disk installed (my original purchase configuration) and when I had (2) internal 400 GB hard disks installed.
Any ideas ?
Thank you in advance.
Joseph Chamberlain

Turns out I used screws that were too long above the optical drive which blocked it...

How do I recover tunes from my iPod after a hard disk crash?

I've just received my PowerMac back after a hard disk crash and am having to reinstall all software etc.
My iPod obviously contains all the music I'd downloaded from the iTunes music store and all the CD's I'd loaded manually into iTunes.
I can't see any way of copying the tunes on my iPod back into my iTunes library...
Can anyone help?
I had to use a data recovery tool to recover data from my disk after the crash and it's going to be a really long job to sort out what's what...
JJ

You can't sync or drag your music back from an iPod to iTunes, the transfer of music is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the files from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. I use Senuti but check the others out and choose whichever you prefer.
Senuti Mac Only
iPodRip Mac Only
PodWorks Mac Only
iPod.iTunes Mac Only
iPod Access Mac and Windows Versions
YamiPod Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions

Coldfusion 64 bit windows installer stops working after recent microsoft update

Coldfusion 64 bit windows installation stops working after recent microsoft updates and how I worked around it.
My question is at the end.
Trying to deploy coldfusion 9 enterprise 64 bit trial version onto a Windows 2003 64 bit datacenter OS with all OS updates from MS (as of 4-7-2011).
Steps taken (remember, this is all 64 bit):
1. Installed the base OS which was slipstreamed with SP2.
2. Checked w/ microsoft and installed 63 OS updates.
3. Launch the CF9 trial exe.
4. As soon as the first screen finishes (the one that looks like it is extracting files) then the second screen pops up (the one that simply says CF Adobe Coldfusion 9) and the progress bar quickly moves 95% to the right and the install application quits. No error, no nothing. No log file either.
5. After a moment of incredulous silence (and retrying/rebooting, etc), I started to google it. I found nothing. However, I did find a post (thanks dspent!) that was helpful in that it told how he was able to get at a log file of sorts, by pre-extracting the coldfusion_9_WWE_win64.exe file and launching the adobe_cf.exe by hand. (Dspent's install snafu was different than mine, but his post was very valuable and got me started in the right direction.)
6. Got a copy of rarunzipper and extracted the coldfusion_9_WWE_win64.exe file.
7. From the windows directory created by step 6, I launched adobe_cf.exe.
8. Same thing (the install application quits. No error, no nothing. No log file either.).
9. I examine the hs_err_pidxxxx.log file (where the xxxx is a number).
10. I see inside that file an ominous message: "A fatal error has been detected by the Java Runtime" then "Problematic frame ntdll.dll" and then "The crash happened outside the Java Virtual Machine in native code".
11. OK, so now I am thinking ntdll.dll !! Native code !! It is like Java is telling me that for some reason it can't dance with the OS.
12. On a hunch, I decided to test a CF install again on a server with just the base install of W3K3 64 SP2 (ie: skipping step 2 above this time).
13. Bingo! That install works.
14. Therefore, one of the 63 patches I had downloaded from MS had triggered a problem with the CF installer.
15. Back on the first server (the one with the MS security patches installed and the one that CF won't install on). In the CF file adobe_cf.lax (one of the files extracted in step 6) there is a line that mentions where the install gets it's java. Find that file, and check java version installer is using. It is using 1.6.0_14-b08.
16. Off to the Java website, and there is a newer version of java (1.6.0_24-b07). Downloaded and installed it.
17. Modify a line in adobe_cf.lax :
   before
     lax.nl.current.vm=resource\\jre\\bin\\java.exe
   after
     lax.nl.current.vm=C:\\program files\\java\\jre6\\bin\\java.exe
(that assumes that you let step 16 install to the default location)
Save the file.
18. Run the install ... ** IT WORKS ** !
Obviously, the built in java provided with the CF installer is no longer compatible with some change introduced by some recent MS update on the W2K3 64b SP2 platform.
And now the interesting part. Although I forced the installer to used the new java, it did not incorporate it into the cf build (ie: in jvm.config, you still see c:/coldfusion9/runtime/jre AND the version of java.exe that is in that directory is the original version, not the newer version I forced the installer to use).
On the surface, CF seems to run OK, but I have not done any application testing yet.
And finally my
** QUESTION **
Would it be appropriate to simply point the java.home var to the new java directory? I see that the directory structures and files are not exactly the same (close though) so I certainly don't want to break things by doing this, but instinct tells me that if the installer broke using the older version, then something else is gonna break down the road if I don't use the new version. On the other hand, the differences in the directories and files is enough that it makes me very nervous, with my limitied java skill set, to make this decision.
Thanks in advance!!
Byron

Hi Byron,
Wow great post no doubt much of the information will be useful for those on Win03 SP2 +. Have to say not come across similar problem on Win08 r2 SP1 +.
So to your question. Adobe security bulletin (http://kb2.adobe.com/cps/894/cpsid_89440.html) recommends running CF8 and CF9 with JVM 1.6.0_24. The bulletin does not say how to do that. I take you installed JDK and not just JRE 1.6.0_24? Post install of JDK follow these steps:
Stop CF - SERVICES.msc stop "ColdFusion 9 Application Server".
Take a copy of CF\runtime\bin\jvm.config - so you got a backup.
Edit CF\runtime\bin\jvm.config find line "java.home=" and comment it out eg:
#java.home=C:/ColdFusion9/runtime/jre
Add new line like so and save jvm.config:
java.home=C:/Program Files/Java/jdk1.6.0_24/jre
Note there the slashes and the location of the JRE (runtime) - you need to point to the one in JDK because the other JRE in C:\Program Files\Java\jre6 will be missing a DLL.
Start CF via SERVICES.msc.
HTH, Carl.

Restoring my computer after hard disk replacement

My iMac hard disks were corrupt and new hard disks were installed today. I now need to restore my computer. The computer is currently going through the process of installing OSX mountain Lion 10.8 and I have a Time machine backup that I want to then import from my time capsule.
My time capsule has the back up from my old hard disks which operated on the latest version of OSX 10.9 Mavericks. Should I upgrade the iMac to 10.9 mavericks before using migration assistant it import the time machine backup, or will it be okay to simply start the migration assistant from within 10.8?
I am pretty confused and nervous - the apple support phone service told me to simply restore the time machine backup from disk utility, but this failed and I subsequently read that this was wrong advice as the backup was from a different computer(ie my old hard disks). I am now desperate to get my computer back working again after a nightmare few weeks of logic board replacement and now hard disk replacement.
Any advice would be appreciated.

It would not be a good idea to restore from the time machine backup, because if your HD was corrupted before it was replaced, then the backups are probably corrupted too. If you try to restore by migrating from that backup, you'll just put corrupted files on your new HD.
The best thing to do would be to:
finish the ML installation
download the Mavericks installer and install Mavericks.
figure out what document files you want to save that are on your TM backup, and copy them to your new HD (not by migration).
reformat (erase) the TM hard drive
reinstall your apps from scratch
once you have everything up and running, then make a new TM backup.
I installed a new HD in my Macbook Pro last year, and I did a clean install like this. It does take a bit more effort but it's worth it. Seems to work better, faster, cleaner, without any problems.
How did your Mac get "corrupted"? This is often due to bad/old/incompatible software, particularly junk like MacKeeper or CleanMyMac, or other worthless, overpriced, completely unnecessary "cleaning" or "maintenance" or "optimizing" applications garbage. If you have anything like this on your Mac, don't even think about reinstalling it.
One thing that I found useful after a few "clean installs" with my Macs was to make a list first of everything that you want to reinstall on your mac, including passwords, essential apps, printer drivers, documents, and the like. Once you start doing the reinstalls it can get confusing so having a list first can keep you on track.

Product: HP Pavillion dv5 Operating System: Windows 7 64-bit Problem: Smart Hard Disk Error

Product: HP Pavillion dv5
Operating System: Windows 7 64-bit
Problem: Smart Hard Disk Error
Disk Name: WDC WD3200BEKT-60V5T1
How do I fix this error?

Hi,
If you're starting to get Smart warnings, it's probably best to think about replacing the Hard Drive - at the very least, make sure you have a current back-up of all your personal files etc in case the drive fails suddenly.
If you'd like a guide on replacing the Hard Drive, please post back with the full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I use windows and i got my hard disk replaced now when i try to sync wirelessly my ipod detects my computed as being a different one how can i make it forget the old one?

i use windows and i got my hard disk replaced now when i try to sync wirelessly my ipod detects my computed as being a different one how can i make it forget the old one?

You will have to sync it to the new one, erasing the current content from the ipod and replacing it with the content from the new drive.
Make sure you have copied everything from your backup copy of your computer back to the new drive first.

What will happen to my key if my hard disk is formatted, will the key work after my hard disk is formatted ?

I want to know that, will my synchronized computer key will work if I format my hard disk because when hard disk is formatted then the key code will be erased , though I have saved my key will it work after formatting hard disk . let me know .
let me also know that what will happen if I lose the key I had saved then how will I access my synchronized computer .

Hi!
Can you point to the information where it says that the information is backed up in our servers? If that's mentioned anywhere we need to clarify it.
The only reference I found is here: [[What is Firefox Sync?]] and it specifically says that the information is synched across devices through our servers. If that's misleading, let me know so we can rephrase it.
Regarding storing the key in your pen-drive or any other back up system: This is the best solution and it will work smoothly after you format your computer. The key doesn't change when you format your computer so you will have no issues after all.

RE: Apple iMac 27 Hard Disk Replacement Complaint

Dear Customer ServiceManager,
RE: Apple iMac 27” Hard Disk Replacement Complaint
On May 12, 2011, Ibought an iMac 27” for my daughter from your official Hong Kong website (www.apple.com/hk).
I am writing tocomplain about my dissatisfaction of your poorproduct quality, irresponsibleattitude of your customer service, and most importantly my painful experience with your Apple Careservice. I am also very disappointed with how your Apple Care staff made a discriminating comment about your low income Hong Kong customers.
On July 28, 2011, mydaughter received an email from your company ([email protected]) informing her that the hard disk of her newly purchased iMac wasdefective due to factory error. You promised to replace the defective hard disk with a brand new onefree of charge, but when she asked your HK Apple technical support if therewould be on-site replacement service, your staff told her that she can onlyeither carry the 30-pound iMac herself to their service center or pay HKD1200for the Apple Care which offers the on-site replacement service.
First of all, I foundyour request very unreasonable. Mydaughter was not the one who broke the hard disk, your company informed herthat you gave her a defective one. So why is the responsibility and the cost of taking the iMac for repairshould be borne by her, as an innocent customer, who paid HKD18, 000 for aniMac directly ordered from your official website? She did nothing wrong but your company required her to barethe cost of transporting a 30-pound iMac and the risk of causing damage on theway.
Secondly, I believeyour company has deceitfully forced my daughter to buy your Apple Care, whichis completely against her original will. Since she is just a 22-year-old girl, it is impossible for her to carrythe 30-pound iMac by herself. Andclearly, she was not given a choice but had to pay HKD1200 for the AppleCare. This made me doubt if thisis a scam of your company. Is thisa way of how Apple make extra money by giving your customer faulty products anda mission impossible, then forcing us to pay for a service that we did notneed?
Anyway, thepainfulness of enjoying your Apple Care service has just started…
On Aug 10, 20111:30pm, your service man came to change her hard disk with just a look as ifthe process was very ‘efficient’ and left after half an hour, even her Mac OShas not yet been completely installed. After he left, my daughter found that the OS could not be installed, soshe called your service center immediately and under her strong request, he hadto come back on the same day and check the new hard disk. He found it proved to be a defectiveone again. I was shockinglysurprised that your company, which always claims to produce products of highquality, selling at an expensive price, replaced my claim-to-be defective harddisk with a defective one again. Iwonder how Apple’s quality control is done? Your company didn’t even bother to check if the new harddisk is working before replacing it for customers.
My daughter requestedfor a new one, but then your service center said they had no new stock andasked her to wait until further notice. But without any definite date, it means my daughter’s brand new computercannot be used for… I don’t know how long. Please notice that I paid HKD18,000 to buy a first-classproduct of high quality, as claimed by your company all over the world.
So my daughter had tocall your service center again and forced them to return her original harddisk. Till 5:00 pm on the sameday, another technician came to reinstall her original hard disk into hercomputer. Surprisingly, all thedata in her original hard disk was still there, which means there is a riskthat all her personal data and information had been accessed by your servicecenter staff.
As a father, I had totake over the matter from my daughter and called your hotline 2112 0099 at5:00pm on Aug 10, 2011. After 30minutes, I could finally talk to one of your technical support staff for 10minutes about my complaint. Heasked me to hold the line and wait for him to transfer my call to his seniortechnical support colleague, so I kept on waiting for 15 minutes, but finallythe line was being cut and no body contacted me and my daughter again.
I had to call yourhotline again at 6:00 pm and waited for another 15 minutes to reach one of youradvisors. He passed my line toyour senior technical support advisor located in Singapore. He said he is just a technical supportadvisor, so he could not take my complaint directly. He needed to talk to meagain on the next day with a customer service advisor. He promised if he could not reach me onmy mobile phone, he would leave his direct line for me so that I would not haveto waste another half an hour to reach him through the hotline.
On Aug 11, 2011 5:28pm, I received a voice mail from your senior technical support advisor asking me to call him back but he didn’t leave any direct telephonenumber as he promised. So I triedto call back the caller ID, which was shown on my phone. However, the auto reply of this numberwas, “This is an invalid number”. I asked the Hong Kong Telephone Company to help me to call but even theycould not reach this number. Theytold me this number was from Shanghai, China. So I had no choice but to call your hotline again. After 25 minutes, one of your advisorstook my call and I had to repeat my story to him again in order to have him putme through to talk to your senior staff 42058 again. I asked him why he didn’t leave his direct number for me tocall him back as he promised. Hesaid he forgot! What a surprisinganswer to leave your customer nothing but a number that he knew clearlycouldn’t be reached.
By that time, I havewasted nearly 45 minutes to reach him, and it was already 6:20pm and thecustomer service advisor was off work. Therefore, I made an appointment with him again and we agreed that hewould call me between 9:31-10:00am on Aug 12, 2011 morning. I took half day-off from my work towait for your senior staff to call me.
Unfortunately, Iwaited until 10:10 am and nobody contacted me again (I left both my mobilenumber and email to them).
Finally, I called the hotline again and waited for 15 minutes, an advisor put me to your on-dutyCustomer Service Manager, Ken. After I told him my name, he realized that he should be theone responsible for calling me this morning, but since he had a meeting thatmorning, he forgot to call me again! The Apple staff didn’t keep their promises after all which disappointedme a lot. It seems to me thatApple is unwilling to accept negative feedbacks from customers.
Ken told me thatthere was nothing he could do.
At the end, I wasreferred to a Customer Relations staff, Ms. Wing Liu. Her response was also there is nothing she can do exceptgiving me a case number of my complaint. Since then, I never get any response from Apple regarding my case.
I believe Apple has afull record of all my conversations with your staff and thus, should be able tolook into my case thoroughly. Isincerely hope that Apple can take my feedback seriously and respond to my complaintin a responsible manner, but not just trying to suppress your customers, whohave already been treated unfairly, from claiming their rights. Otherwise, it is really a shamefor Apple to claim itself delivering high quality products and services allover the world.
Yours truly,
Tommy Fong
Apple Customer
<Personal Information Edited by Host>

I just realize Apple might have blocked my daughter's Apple ID from posting in your discussion forum.
My daughter was trying to go to this Community Page by logging into her account. But your Communities webpage displays a "We'll be back soon" webpage. Then I try to login with my Apple account and it works fine.
<Email Edited by Host>

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

My hard drive continually has the floating beach ball and will take massive time to fulfill a request. And then will not boot up...so then I have to do a restore and rebuild hard drive from a past saved time machine version. Works for a little bit...then the floating beachball comes more and more...until it will not boot up again. So then I restore from a previous time machine saved version....and again it works for a day or so ... until it happens again. Now it's happening faster and faster...so I think my hard drive is dying.

Windows 7 failure to reload after recent hard disk replacement

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