Windows Crash Bugcheck code 0x24

What can i do about this...blue screen every 2 days...?

Hi Lamerito,
In addition to what has already been suggested by everyone here，
I download your dump file and here's what I think:
Since I didn’t found any process and thread from dump file and it points to ntfs.sys. I think it might be caused by just disk corruption.
Confirmation: please tell us, have you recently installed any soft that could affect your disk settings such as disk management software? Uninstall them if you have.
To resolve a disk corruption problem: Check Event Viewer for error messages from SCSI and FASTFAT (System Log) or Autochk (Application Log) that might help pinpoint the device or driver that is causing the error. Try disabling any virus scanners, backup
programs, or disk defragmenter tools that continually monitor the system. You should also run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner's manual for your computer.
Run Chkdsk /f /r to detect and resolve any file system structural corruption. You must restart the system before the disk scan begins on a system partition.
For more information about Bug Check 0x24: NTFS_FILE_SYSTEM:
http://msdn.microsoft.com/en-us/library/windows/hardware/ff557433(v=vs.85).aspx
Here is the dump file analyze
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonClose+1e7 )
Followup: MachineOwner
1: kd> !analyze -v
* Bugcheck Analysis *
NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88003546798
Arg3: fffff88003545ff0
Arg4: fffff880012a5167
Debugging Details:
EXCEPTION_RECORD: fffff88003546798 -- (.exr 0xfffff88003546798)
ExceptionAddress: fffff880012a5167 (Ntfs!NtfsCommonClose+0x00000000000001e7)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
CONTEXT: fffff88003545ff0 -- (.cxr 0xfffff88003545ff0)
rax=0200011200000001 rbx=fffffa800c629590 rcx=fffffa800786c638
rdx=fffff8a00b5b8af0 rsi=fffff8a00b5b89c0 rdi=fffff88003546af8
rip=fffff880012a5167 rsp=fffff880035469d0 rbp=fffff80003029280
r8=0000000000000000 r9=0000000000000009 r10=0000000000000004
r11=fffff88001268018 r12=fffffa80084e2180 r13=0000000000000000
r14=001c153208000000 r15=0000000000000001
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
Ntfs!NtfsCommonClose+0x1e7:
fffff880`012a5167 488908 mov qword ptr [rax],rcx ds:002b:02000112`00000001=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 1
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: ffffffffffffffff
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030bb100
ffffffffffffffff
FOLLOWUP_IP:
Ntfs!NtfsCommonClose+1e7
fffff880`012a5167 488908 mov qword ptr [rax],rcx
FAULTING_IP:
Ntfs!NtfsCommonClose+1e7
fffff880`012a5167 488908 mov qword ptr [rax],rcx
BUGCHECK_STR: 0x24
LAST_CONTROL_TRANSFER: from fffff880012f7d32 to fffff880012a5167
STACK_TEXT:
fffff880`035469d0 fffff880`012f7d32 : fffffa80`0c629590 fffff8a0`0b5b8af0 fffff8a0`0b5b89c0 fffffa80`084e2180 : Ntfs!NtfsCommonClose+0x1e7
fffff880`03546aa0 fffff800`02e8d261 : 00000000`00000000 fffff800`0317ac01 fffffa80`070ad000 fffffa80`0000000d : Ntfs!NtfsFspCloseInternal+0x186
fffff880`03546b70 fffff800`0311f73a : 00000000`00000000 fffffa80`070ad040 00000000`00000080 fffffa80`06f94890 : nt!ExpWorkerThread+0x111
fffff880`03546c00 fffff800`02e748e6 : fffff880`03389180 fffffa80`070ad040 fffff880`033940c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03546c40 00000000`00000000 : fffff880`03547000 fffff880`03541000 fffff880`035468a0 00000000`00000000 : nt!KiStartSystemThread+0x16
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: Ntfs!NtfsCommonClose+1e7
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Ntfs
IMAGE_NAME: Ntfs.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 52e1be8a
STACK_COMMAND: .cxr 0xfffff88003545ff0 ; kb
FAILURE_BUCKET_ID: X64_0x24_Ntfs!NtfsCommonClose+1e7
BUCKET_ID: X64_0x24_Ntfs!NtfsCommonClose+1e7
Followup: MachineOwner
1: kd> kb
RetAddr : Args to Child : Call Site
fffff880`0120d211 : 00000000`00000024 00000000`001904fb fffff880`03546798 fffff880`03545ff0 : nt!KeBugCheckEx
fffff880`012fcffc : fffff880`0125e0f8 fffff880`03546aa0 fffff880`03546aa0 fffff880`035458b0 : Ntfs! ?? ::FNODOBFM::`string'+0x299d
fffff800`02eaecdc : 00000000`0b647000 00000000`00000000 fffffa80`086ba370 00000000`00000000 : Ntfs! ?? ::NNGAKEGL::`string'+0x61c4
fffff800`02eae75d : fffff880`0125e0ec fffff880`03546aa0 00000000`00000000 fffff880`01209000 : nt!_C_specific_handler+0x8c
fffff800`02ead535 : fffff880`0125e0ec fffff880`03545928 fffff880`03546798 fffff880`01209000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`02ebe4c1 : fffff880`03546798 fffff880`03545ff0 fffff880`00000000 fffff880`03546af8 : nt!RtlDispatchException+0x415
fffff800`02e83242 : fffff880`03546798 fffffa80`0c629590 fffff880`03546840 fffff8a0`0b5b89c0 : nt!KiDispatchException+0x135
fffff800`02e81b4a : 00050000`00018e34 fffff880`01294a12 fffff8a0`183b1900 fffffa80`084e2180 : nt!KiExceptionDispatch+0xc2
fffff880`012a5167 : fffffa80`0c629590 fffff800`03029280 fffff8a0`0b5b89c0 00000000`00000009 : nt!KiGeneralProtectionFault+0x10a
fffff880`012f7d32 : fffffa80`0c629590 fffff8a0`0b5b8af0 fffff8a0`0b5b89c0 fffffa80`084e2180 : Ntfs!NtfsCommonClose+0x1e7
fffff800`02e8d261 : 00000000`00000000 fffff800`0317ac01 fffffa80`070ad000 fffffa80`0000000d : Ntfs!NtfsFspCloseInternal+0x186
fffff800`0311f73a : 00000000`00000000 fffffa80`070ad040 00000000`00000080 fffffa80`06f94890 : nt!ExpWorkerThread+0x111
fffff800`02e748e6 : fffff880`03389180 fffffa80`070ad040 fffff880`033940c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
00000000`00000000 : fffff880`03547000 fffff880`03541000 fffff880`035468a0 00000000`00000000 : nt!KiStartSystemThread+0x16
1: kd> .process
Implicit process is now fffffa80`06f94890
1: kd> .thread
Implicit thread is now fffffa80`070ad040

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Task Category: None
Level:         Information
Keywords:      Classic
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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    <Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<UserData>
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Source:        MsiInstaller
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Task Category: None
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MsiInstaller" />
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    <Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
    <Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<EventData>
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    <Data>8400</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
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    <Data>(NULL)</Data>
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</EventData>
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Event ID:      1001
Task Category: None
Level:         Warning
Keywords:      Classic
User:          WGL\bfairchild
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Detection of product '{E54112C1-F82A-4847-8631-CA1838EA54B4}', feature 'Cisco_Jabber_Files' failed during request for component '{14F2AABC-F10C-4DE6-BC0E-28ED6D7F8508}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MsiInstaller" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-06-28T02:43:14.000000000Z" />
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    <Channel>Application</Channel>
    <Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
    <Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<EventData>
    <Data>{E54112C1-F82A-4847-8631-CA1838EA54B4}</Data>
    <Data>Cisco_Jabber_Files</Data>
    <Data>{14F2AABC-F10C-4DE6-BC0E-28ED6D7F8508}</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>
    </Data>
</EventData>
</Event>
Log Name:      Application
Source:        MsiInstaller
Date:          6/27/2012 10:43:14 PM
Event ID:      1004
Task Category: None
Level:         Warning
Keywords:      Classic
User:          WGL\bfairchild
Computer:      CORPLAPR8YK305.corp.wgtnet.com
Description:
Detection of product '{E54112C1-F82A-4847-8631-CA1838EA54B4}', feature 'Cisco_Jabber_Files', component '{826A7892-74F0-481D-B5F2-3F733F91DB81}' failed. The resource 'C:\Program Files\Cisco Systems\Cisco Jabber\JabberMeeting\DesktopShare\atgpcdec.dll' does not exist.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MsiInstaller" />
    <EventID Qualifiers="0">1004</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-06-28T02:43:14.000000000Z" />
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    <Channel>Application</Channel>
    <Computer>CORPLAPR8YK305.corp.wgtnet.com</Computer>
    <Security UserID="S-1-5-21-867046329-488861948-689510791-2168" />
</System>
<EventData>
    <Data>{E54112C1-F82A-4847-8631-CA1838EA54B4}</Data>
    <Data>Cisco_Jabber_Files</Data>
    <Data>{826A7892-74F0-481D-B5F2-3F733F91DB81}</Data>
    <Data>C:\Program Files\Cisco Systems\Cisco Jabber\JabberMeeting\DesktopShare\atgpcdec.dll</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>
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</EventData>
</Event>

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All Office applications will also try to open a temporary work file in the same location as the source file. This implies the source file directory also needs to be writable for this temporary file. Since the default HFS+ driver provides only read-only access, such temporary files will fail to open, and will cause the application to fail.
As a test copy the file you want to edit, say an Excel spreadsheet from the OSX file system to the C: drive on the Windows side and try to open it. If you look in this directory, you should see two files, the source and a temporary file. You may have to force the temporary file to be opened on a read-write file system, by manipulating the folder for temporary files.

I am working on a MacBook Pro (13-inch, Mid 2009) with boot camp running Windows 7 pro 64-bit. Windows crashes quite often now-a-days and I need to get this fixed. I heard that updating boot camp can help. Currently I am running Version 3.0.4 (322).

I need to know which update(s) I can apply to help stabalize the system.

Typing the body of the thread message in the title, huh? -)
I am working on a MacBook Pro (13-inch, Mid 2009) with boot camp running Windows 7 pro 64-bit. Windows crashes quite often now-a-days and I need to get this fixed. I heard that updating boot camp can help. Currently I am running Version 3.0.4 (322).
Only Apple could hamstring and tie Mac OS to Windows. There isn't any other than whether you can download the drivers into Windows (you can) but Apple puts a block on the installer setup even if your mac does not support it.
Windows 7 needs at least Boot Camp 3.1 and 3.3 is what you should already have. And you are not getting security updates if you don't have at least 10.6.8 as was pointed out. --- you arent using Software Update as you should. And you should backup and clone Mac (and Windows) as well.
You need Mountain Lion to use Boot Camp 5.x which supports Windows 7 & 8 and 64-bit.
I would upgrade to Lion if you can realizing that Rosetta and PowerPC are no longer supported though.
Mac 101: Using Windows on your Mac via Boot Camp
https://support.apple.com/kb/HT1461
http://www.apple.com/support/bootcamp/
Helpful Apple Support Resources (Forum Overview)
Boot Camp Support
Boot Camp Manuals
Boot Camp 5.0 Drivers
http://support.apple.com/kb/DL1638
Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
http://manuals.info.apple.com/en/Boot_Camp_Install-Setup_10.6.pdf
http://manuals.info.apple.com/en/Boot_Camp_Install-Setup_10.6.pdfcreate a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
The Boot Camp Assistant can burn Boot Camp software (drivers) to a DVD or copy it to a USB storage device, such as a flash drive or hard drive. These are the only media you can use to install Boot Camp software.
https://support.apple.com/kb/HT4569
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf
Instructions for all features and settings.
Boot Camp 4.0 FAQ Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ Answers to commonly asked Windows 7 questions.
http://www.apple.com/support/bootcamp/
Is there a download of the Boot Camp 5 Support Software if I'm not using OS X Mountain Lion v10.8.3?
Yes, you can download the Boot Camp 5 Support Software here.
http://support.apple.com/kb/DL1638
How do I use the Boot Camp 5 Support Software I downloaded from the web page?
The download file is a .zip file. Double click it to uncompress it.
Double-click the Boot Camp disk image.
Copy the Boot Camp and "$WinPEDriver$" folders to the root level of a USB flash drive or hard drive that is formatted with the FAT file system (see question below for steps on how to format).
Install Windows, leaving the flash or hard drive attached to the USB port of your Mac.
Installation of the drivers can take a few minutes. Don't interrupt the installation process. A completion dialog box will appear when everything is installed. Click Finish when the dialog appears.
When your system restarts your Windows 8 installation is done.
Note: If the flash drive or hard drive was not attached when you installed Windows and was inserted after restarting into Windows 8, double-click the Boot Camp folder, then locate and double click the "setup.exe" file to start the installation of the Boot Camp 5 Support Software.
How do I format USB media to the FAT file system?
Use Disk Utility to format a disk to use with a Windows computer. Here's how:
Important: Formatting a disk erases all the files on it. Copy any files you want to save to another disk before formatting the disk.
Open Disk Utility.
Select the disk you want to format for use with Windows computers.
Click Erase, and choose one of the following from the Format pop-up menu:
If the size of the disk is 32 GB or less, choose MS-DOS (FAT).
If the size of the disk is over 32 GB, choose ExFAT.
Type a name for the disk. The maximum length is 11 characters.
Click the Erase button and then click Erase again.
Which versions of Windows are supported with Boot Camp 5?
64-bit versions of Windows 8 and Windows 7 are supported using the Boot Camp 5 Support Software. If you need to use a 32-bit version, you need to use Boot Camp 4 Support Software, and you must use Windows 7. 32-bit versions of Windows 8 are not supported via Boot Camp. For a complete list of Windows OS support, click here.

Seagate FreeAgent Desk 1TB causes windows crash and to go in a reboot loop

I bought this Seagate external USB HDD 1000Gb capacity and have been using this for a while. I was able to backup about 500gb of data. This external hdd was permanently hooked on to my computer which has win XP pro (4gb ram, 2.66Ghz CPU Pentium). I have used this only for backing up personal data ,photos and videos.
One day I got the dreaded blue screen and rebooted my machine. The machine went on a reboot cycle. It used to show BIOS screen then windows logo and back to BIOS screen.
After that I unhooked my external HDD and the machine booted up clean. Now when I try to hook the external HDD and power it on, my windows crashes with the blue screen and shows the ntfs error.
How do i make it work. I have lots of data which I can't afford to lose.

Sounds like the drive has gone bad, not a common problem by any means. If the data is important, there are several data recovery options including Geek Squad. These options are not cheap though.
Adam
Best Buy Community - Retail, Americas
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Windows update error code 8e5e0147 help!

I get the error code 8e5e0147 from windows update while trying to do 8 different updates. ive tried doing different things to fix this that I find online but nothing has help, can someone please help fix this?

Please review this previous post:
Cannot install some Windows updates, error code 8e5e0147
Carey Frisch

Windows update error Code 80072EF3

Greetings!
I have a Dell PowerEdge T320 that is experiencing this issue: Windows update error Code 80072EF3
I followed instructions in article
http://support.microsoft.com/kb/947821/en-usand ran the DISM.exe with the offline source (my DVD drive) to avoid using the windows update component that appears to be damaged. Command completed, but no effect on the error.
Last successful update session was 7/8/2014
Security Update for Windows Server 2012 (KB2922229) cancelled. Tried to install manually. Not applicable.
Update for Windows Server 2012 (KB2811660) Failed. When running the manual download get the message it is already installed. Same for KB2855336
Any help appreciated.
Below is the detailed update history.
This link contains the log for the DISM repair tool:
https://www.dropbox.com/s/3aufjud0wd0n53n/CBS.zip

Hi,
Please re-run Windows update and then provide us the windowsupdate.log file for check. It is under C:\Windows.
Thanks.
Jeremy Wu
TechNet Community Support

Windows phone error code 80188301,. please need help

i am getting an error while updating my windows phone. windows phone error code 80188301,.
please need help

Hi,
If issue persists after using the solutions provided by Aman Raizada, then I would suggest you ask the question in Windows Phone support forum:
http://www.windowsphone.com/en-US/how-to/wp-support
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

HP Pavilion x2 10inch windows crashed (recovery not work and make windows crashed)

I'm just used this HP Pavilion x2 10 inch tablet only 4 DAYS then came out this problem. Now its windows crashed even i've done the recovery. I can't reinstall windows 8.1 pro on it due to can't boot from usb drive even though i've change the UEFI setting and disable the secure boot. This tablet really waste my time and money. Totally disappointed on this product.

Hey @XavierZK ,
Welcome to the HP Forums!
I understand you're experiencing issues with your Pavilion x2 notebook.
If your tablet does not start and you cannot run a recovery service is needed. The age of the product should be factored into the type of warranty service you are offered. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

The system cannot find the file specified.Windows sockets error code:2.

Hi All,
I am on MDM 5.5 SP6.
I am getting the following error message when trying to logging in to the DM.
The system cannot find the file specified.Windows sockets error code:2.This application will now exit.
Runtime Error :
Program C :\Program Files\SAP MDM 5.5\Data Manager\Datamanager.exe
R6025.
-Pure virtual function call.
And in console also the MDM server is stopped after getting the above error message.
Can anybody tell me what could be the problem?
Thanks & Regards
Sireesha.

Hi Sireesha,
According to me, there can be 3 problems,
1. Kindly check whether the MDM server is stopped. If it is, then restart the MDM Server and Load the repository with Update indices.
2. If this error is coming with every repository, the problem will be either in the Version mismatch of the Server and the GUI's you are using. Kindly ensure that the versions for the MDM server and the MDM Gui's Match.
3. If only Data manager Client is giving the problem, then you can un-install and install the DM GUI again.
Along with this, please refer to the link below :
[[The system cannot find the file specified.Windows sockets error code:2.;]
Hope it helps.
Thanks and Regards
Nitin jain

Windows Crash Bugcheck code 0x24

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