Windows Help and Support Message box keeps popping up

I am not really sure what happened but my keyboard stopped working. It kept typing out random letters and not the ones I typed. At the same this "Windows Help and Support" box started popping up. So, I can't use my keyboard but the pop up window keeps interuping Netflix and vidoes and I can't watch them and Word documents. Pretty much anything I do gets interupted by this box and stops whatever I am trying to which is trying to build a website at the moment.
I uninstalled the support. It no longer appears in my program list but the box still keeping popping up and stopping everything I am doing.
What I am suppose to do? It doesn't say its the HP Support it says "Windows Help and Support" at the top of the box.
I have tried everything.

Hey @c4yp ,
Welcome to the HP Forums!
I understand the keyboard on your notebook is not working properly, and the Windows Help and Support window keeps opening.
This popup is typically caused by a spyware or malware infection. Please follow the steps below and let me know if it helps.
Perform a clean boot. See here for a guide to to this: How to perform a clean boot in Windows
Run Malwarebytes Free scan.
Run AdwCleaner scan.
Use Step 3 and Step 5 of this guide for the steps to run Malwarebytes and AdwCleaner: Remove “Ads by GoSave” virus (Easy Removal Guide)
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Similar Messages

Windows Help and Support screen glitch? And keyboard malfunction! Help!

I have 3 problems. At the log in screen of my hp stream notebook 11, I wasn't able to complete my password due to a malfunction in one of the keyboard keys. I shut down the computer and came back later to try again. It worked but when I logged in, the Windows Help and Support screen kept repeatedly popping up even when x'd out. I would let it repeatedly pop up (like a glitch) and I would x it out and it would go away. Also as I was typing in anything (wordpad, internet, search), every other key letters and numbers were acting as shortcuts to different screens such as apps, the log in screen, control panel etc. then the Windows Help and Support screen would pop back up again as a glitch. Please help!

Hi @aaliyah22
Welcome to the HP Support Forums!
You mention three different issues, and I am happy to assist with this. Obviously we need to start with the keyboard. As it is just the one key you describe as a problem, I would try a cleaning. You could see if some compressed air helps first as some debris may have gotten into it. Also you can look at these two pages and see if anything helps.
Notebook Keyboard Troubleshooting (Windows 8)
Cleaning your Notebook PC
The other two problems sound a lot like something like a software or possibly a malware related issue, but you can start with trying a system restore to a point before the problem began and see if that helps.Using Microsoft System Restore (Windows 8)
Then take a look at these.
Resolving and Preventing Viruses on Your Computer (Windows 8)
About Spyware, Adware, and Browser Hijacking Software
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Windows help and support

Please anyone, all of a sudden my help and support is gone. Error message says under maintenance. I've tried all of the fixes I have seen suggested on line nothng seems to work. Anyone else have this problem I am windows vista.
Also having problems downloading adobe flash player. error message---insufficient authority. mot of the recommended fixes work for that either...UGH

Hey @c4yp ,
Welcome to the HP Forums!
I understand the keyboard on your notebook is not working properly, and the Windows Help and Support window keeps opening.
This popup is typically caused by a spyware or malware infection. Please follow the steps below and let me know if it helps.
Perform a clean boot. See here for a guide to to this: How to perform a clean boot in Windows
Run Malwarebytes Free scan.
Run AdwCleaner scan.
Use Step 3 and Step 5 of this guide for the steps to run Malwarebytes and AdwCleaner: Remove “Ads by GoSave” virus (Easy Removal Guide)
Thanks!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Windows help and support not displaying picture instead red x

on windows vista 64 bit when i click start ? help and support windows help and support open
not displaying picture instead red x

Hi,
Which browser are you using ? These are for:
Internet Explorer 8 & 9
Start Internet Explorer 8/9.
On the Tools menu, click Internet Options.
On the General tab, click Delete under Browsing History.
In the Delete Browsing History dialog box, click to clear all of the check boxes except for the Temporary Internet Files check box, and then click Delete.
Click OK to close the Internet Options dialog box.
Internet Explorer 7
Start Internet Explorer 7.
On the Tools menu, click Delete Browsing History.
In the Delete Browsing History dialog box, click Delete Files.
Click OK to close the Internet Options dialog box.
Internet Explorer 6 and earlier versions
On the Tools menu, click Internet Options.
On the General tab, click Delete Files under Temporary Internet files.
Click to select the Delete all offline content check box, and then click OK.
Click OK to close the Internet Options dialog box.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Disabling the F1 Windows Help and Support key

Hello! I see there's lots of people that have been having this problem, but I felt I was in a unique (HA) position in that I have a Windows 8 OS, so the problem can't be solved following the steps to a Windows 7 solution. I've tried several things.
First off, background; I have an HP 2000 laptop running Windows 8. I have wanted to use the function keys in a video game, but they were set as macromedia function priority. I went into BIOS and switched the action keys to DISABLED so that I could use FN+F
Key in order to use the macromedia, and instead they revert to normal function. This is fine. BUT: It only worked for F2-F12. The F1 key is still mapped to open Windows Help and Support. I've tried to rename the helppane.exe (I am admin but only "Trusted
Installer" can modify the file), and ran into problems. SO I tried to follow the steps to use regedit to block the helppane.exe, but the .exe isn't located where it is on a Windows 7 machine.
I have been working to try to find a solution to this problem for going on hours now, with no recourse. ANY solutions would be very welcome. Thank you.

You sure you already save after changing setting in BIOS
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02035108&cc=id&dlc=en&lc=en
If yes, find your model in HP site and find the update BIOS, update your BIOS, and try again
since this PC OEM. HP will provide better answer for you, and if you keyboard also comes with extra software I suggest to uninstall it first to check

Cannot contact Windows Help and Support Centre as I receive the message "An ActiveX control on this page is not safe, your current settings prohibit running unsafe controls on this page". My ISP says this is a Mozilla incompatibility?

I run Windows XPSP2, my ISP is BT Broadband, security suite is BT NetProtect Plus which is essentially a McAfee product. I am having trouble with a printer connection - when I turn it on I receive a message "USB Device not recognised". I have done usual things turned off, unplugged, replugged with identical lead that is known to be OK, uninstalled software and tried to reinstall from CD (cannot complete as message recived again as oon as I turn on printer). Final solution is to click on this message as it advises to obtain USB troubleshooting advice from Microsoft Help and Support Centre. This is when I get message in my original question which prevents me going further. I have accessed Windows/Contol Panel/Internet/Security and set level to medium but this makes no difference. Contacting my ISP, I was told this was an incompatibility issue with Mozilla. If so I have no way of finding out what my connection problem is.

ActiveX is an Internet Explorer plugin system and will not work on Firefox or many other browsers. To use ActiveX you will need to use Internet Explorer.

Annoying message box keeps popping up whenever i open iTunes.

I’ve tried selecting cancel and continue, but whatever i do, it still keeps popping up every single time i open iTunes. SO ANNOYING!! how can i get rid of this please?!

Some helpful tips here.
https://discussions.apple.com/thread/4859609?start=0&tstart=0
Best.

Help button gives error message"windows help and support" can't start

HP pavilion dv6 laptop, Windows 7 64-bit. Nothing on that website says anything about this type of problem.This happens everytime I try to use the button it doesn't matter what I'm doing. Anyone have any ideas on how to fix

Sorry I posted in the wrong forum

HP D017TU Laptop - Windows Help ans Support window started popping up and i can't get ride of it

Just purchased a brand new HP D017TU Laptop so nothing been done with it. I installed windows 7 on my HP D017TU laptop. it was working fine.
Then 2 days ago the Windows Help ans Support window started popping up and now I can't get ride of it.
I have tried the following things to get ride of the issue,
1) Format windows 7 os
2) Delete All partition and re-create
3) Re-install windows 7
Does anyone know how I can stop this happening.

Hello SaravSB, welcome to teh HP Forums.
I see that you're having an issue where the Windows help and support is popping up. I will try to help you with this.
I've looked into this for you, it seems this was an issue from back when Windows 7 launched. Any "solutions" also seemed to vary user to user. You may want to try contacting Microsoft for support on this. I was able to find a couple of posts off the answers.microsoft.com forums.
"SuperJbye replied on July 14, 2013
Hello
I found a simple yet effective solution for this problem, my friend had the same issue so instinctively as a technician, I suspect this was a malware of somekind so I re-formatted and installed Win7 funny it's still there, so I did a Hard disk wipe using Dalvik's and re-partitioned and formatted again, to my surprise it still have the same problem.
So I ask Mr. Goo' old Mr. Google for answer, but I've found more complications, sorry for the story, so without further a do, the solution.
Boot to safe mode. (may also work in "normal mode")
Go to Task Manager>
Click the Services Tab>
Right click "HelpPane.exe" or Help and support service>
Select Properties>
Click the Security tab>
Click the Advanced tab (for permissions options)
Then select the "permissions entries" one at a time>
Click Change Permissions>
Then click Edit>
CLEAR ALL THE CHECK BOX FOR ALL ENTRIES
This should prevent access to the HelpPane.exe to all users/programs.
This resolved my friends Windows 7 "Help and Support thingy" issue, hope it does yours too.
Message me for questions and/or clarifications/corrections.
Thank you"
"EddJosh replied on April 29, 2014
In reply to Danel...'s post on April 28, 2014
To fix the problem of the help pane appearing everytime you start windows do the following:
1. Run 'msconfig'
2. Go to the 'Startup' tab
3. One of your 'Startup items' is causing the pane to appear and you are going to have to find out which one it is! Untick ALL the items and reboot. The help pane will not appear harrah! Rather than adding the Startup Items back in one at a time and rebooting a hundred times, tick half the programs back in and reboot. You can find the culprit in about 5 reboots if you do it logically and add/remove half/quarter etc at a time.
4. Finally you will be left with all your Startup items ticked and the guilty program unticked (and that annoying help pane will no longer be appearing)
5. Now delete the guilty Startup Item from the registry (which will also remove it from the msconfig startup tab.
6. Open 'regedit'
7. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg and delete the guilty program folder. BACKUP YOUR REGISTRY FIRST!
8. You're welcome."
Both of those, as well as other steps are located in this thread: Windows 7 "Help and Support" keeps popping up.
You could try those suggestions and even give that thread a read over, other wise the best option would be contacting Microsoft as stated above.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Help and Support screen popping up unbidden

Just recently, the HP "Windows Help and Support" screen keeps popping up unbidden, so I have to keep closing it. Very annoying. What can I do about this?

Thank you for the additional information.
Here is HP Help and Support for Vista. I suggest uninstalling it and reinstalling it to see if it solves your problem. If not, you may have to do a Systems Recovery.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Service desk error creating support message "help- create support message"

Hi
I'm customizing SM 7.0 SP Stack 15 service desk scenario. I'm in a VAR SAP, so It's a mandatory scenario.
I've done all basic settings from General Settings, Connection to SAP, Online Documentation, ...,
Business Partners, iBase, Basic BC-Sets for Configuration, Number Ranges. After them , for Scenario-Specific Settings-> Service Desk->Service Provider I've done all these steps. At SAP System Solution Manager, I've created solutions at dswp transaction and EW Alert are centralized these steps works. Transaction notif_create works and iBase are well mantained.
The problem is when I try create a support message from satellite SAP system. I logged With a SAP user which is BP, key user and has authorizations in a satellite system and I choose help->create support message, so a pop-up appears and I fill the fields, and I press button (Save/Send). An error appears:
Error in Local Message System: Access via 'NULL' object reference not possible. Message was Not Created
In order solve the error I review:
- The satellite SAP system is at the iBase installed components.
- I've Assign Number Range for ABA notifications at SLF1 transaction.
- I've Checked number range for Service Desk Message at SLFN transaction.
- I've configured ABA Message transaction DNO_CUST01, transaction DNO_CUST04
- (satellite system) Transaction sm30, table BCOS_CUST:
   Appl.            +       Dest.                                  +                     +
   OSS_MSG   W     SM_SMGCLNT010_BACK    CUST620          1.0
   TST_CUS                                                        0120009939
   RFC SM_SMGCLNT010_BACK works, SM recollects EW Alert from this satellite system
- (satellite system) I logged with a SAP user with these roles:
SAP_SUPPDESK_CREATE
SAP_BC_CUS_CUSTOMIZER according SAP NOTE 834534
SAP_BC_CUS_ADMIN       according SAP NOTE 834534
SAP_SV_FDB_NOTIF_BC_CREATE
SAP_SV_FDB_NOTIF_BC_ADMIN
All these roles are mantained.
- I've review SAP Notes 834534, 864195, 621927(I haven't applied this SAP Note because it's older)
Please could you help me?
Thanks and Regards
Raul

Hi,
When I try create a SAP message via help->create suuport message, I get the same error so I run help->create support message in a satellite system so I run help->create support message in Solution Manager
system. Also, a dump is generated in Solution Manager when I try create support message or from satellite or from solution manager.
========================================================================
Runtime Errors         OBJECTS_OBJREF_NOT_ASSIGNED
Date and Time          10.07.2008 10:17:26
Short text
    Access via 'NULL' object reference not possible.
What happened?
    Error in the ABAP Application Program
    The current ABAP program "CL_BOR_SERVICE_PPF============CP" had to be
     terminated because it has
    come across a statement that unfortunately cannot be executed.
Error analysis
    You attempted to use a 'NULL' object reference (points to 'nothing')
    access a component (variable: " ").
    An object reference must point to an object (an instance of a class)
    before it can be used to access components.
    Either the reference was never set or it was set to 'NULL' using the
    CLEAR statement.
How to correct the error
    If the error occures in a non-modified SAP program, you may be able to
    find an interim solution in an SAP Note.
    If you have access to SAP Notes, carry out a search with the following
    keywords:
    "OBJECTS_OBJREF_NOT_ASSIGNED" " "
    "CL_BOR_SERVICE_PPF============CP" or "CL_BOR_SERVICE_PPF============CM004"
    "PROFILE_CONTAINS_PARTNERDEP"
    If you cannot solve the problem yourself and want to send an error
    notification to SAP, include the following information:
Information on where terminated
    Termination occurred in the ABAP program "CL_BOR_SERVICE_PPF============CP" -
     in "PROFILE_CONTAINS_PARTNERDEP".
    The main program was "SAPMSSY1 ".
    In the source code you have the termination point in line 41
    of the (Include) program "CL_BOR_SERVICE_PPF============CM004".
=========================================================================
Thanks and Regards
Raul

How to keep OI window in background with message box/pop up boxes on top.

Hi
I have a new requirement to add in OI .How to keep OI main window fixed in the background with message pop ups atop OI window.
Even with message box pop ups , i should not have the access to OI main window.To make it more clear,when i change to some other application in my PC task bar (for eg:-MSWord) and then click back to OI main window ,i should see the message box on the top of OI main window . I should not have the access to click OI main window and OI message box as two separate operation in the task bar.
Please let me know where i need to make changes in my OI codeset.
Regards,
Nand

Hi Nand,
In the Message Popup step settings, check Make Modal under Layout >> Dialog Options.
I hope this helps.
Cheers,
David Goldberg
National Instruments
Software R&D

Windows Installer error message: An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more info

I have been receiving this error trying to install SQL Server 2012. Initially I already had SQL Server 2012 on my machine and attempted to install BIDS 2008. My IT guy stated that there was a conflict in the installation and suggested that I uninstall SQL
Server 2012 and then attempt to install 2008 BIDs again. Fail. I got a similar error as I pasted below. Giving up on having 2008 BIDS I've been trying to reinstall 2012 SQL Server but am getting this message below.
The links provided by this message are no help at all (For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.2100.60&EvtType=0xDF039760%25401201%25401)
I've attempted to repair my .NET framework, didn't help.
I've followed the steps in these threads (http://support.microsoft.com/kb/2688946), (https://support.microsoft.com/kb/957310?wa=wsignin1.0) and (https://social.msdn.microsoft.com/Forums/en-US/beeceb19-69cc-4044-94f0-591feec04626/an-error-occurred-during-the-installation-of-assembly-microsoftvc80crt-public-key),
neither one fixed the error.
Any help? Anyone else run into this error? What should I do?
TITLE: Microsoft SQL Server 2012 Setup
The following error has occurred:
An error occurred during the installation of assembly 'Microsoft.VC80.ATL<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="2d0ab9fa-7943-473c-b5ee-0a6d6b7194b8" id="e03584ff-5e55-4073-ac2e-d3e07379c0ae">,</gs>version="8.0.50727.4053"<gs
class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="2d0ab9fa-7943-473c-b5ee-0a6d6b7194b8" id="20b968d8-03a3-4284-bffc-0cc1a90d2aac">,</gs>publicKeyToken="1fc8b3b9a1e18e3b"<gs class="GINGER_SOFTWARE_mark"
ginger_software_uiphraseguid="2d0ab9fa-7943-473c-b5ee-0a6d6b7194b8" id="9b86ea8f-9852-4110-a616-a1e085d740c6">,</gs>processorArchitecture="x86"<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="2d0ab9fa-7943-473c-b5ee-0a6d6b7194b8"
id="f52b7568-d5e6-4099-a8ee-ebc11fbf4acc">,</gs>type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712.
For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.2100.60&EvtType=0xDF039760%25401201%25401
BUTTONS:
OK
TITLE: Microsoft SQL Server 2012 Setup
The following error has occurred:
SQL Server Setup has encountered an error when running a Windows Installer file.
Windows Installer error message: An error occurred during the installation of assembly 'Microsoft.VC80.ATL<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="6682fddf-3b37-48f0-83c9-ec13036b3ec3" id="297b0922-8852-404d-9dc1-a9b38415a2e5">,</gs>version="8.0.50727.4053"<gs
class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="6682fddf-3b37-48f0-83c9-ec13036b3ec3" id="785a0f51-5ed5-41ee-97a8-8fc31122e2ae">,</gs>publicKeyToken="1fc8b3b9a1e18e3b"<gs class="GINGER_SOFTWARE_mark"
ginger_software_uiphraseguid="6682fddf-3b37-48f0-83c9-ec13036b3ec3" id="8aa968bd-ff25-4e9d-9109-a219a98ee5e8">,</gs>processorArchitecture="x86"<gs class="GINGER_SOFTWARE_mark" ginger_software_uiphraseguid="6682fddf-3b37-48f0-83c9-ec13036b3ec3"
id="aa9e7ba2-4f5a-4d89-bf64-dcff0714afaa">,</gs>type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073712.
Windows Installer file: c:\2f4e5903553a88acc6726f538e140c4d\1033_ENU_LP\x64\setup\sqlsupport_msi\SqlSupport.msi
Windows Installer log file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150213_150637\SqlSupport_Cpu64_1_ComponentUpdate.log
Click 'Retry' to retry the failed action, or click 'Cancel' to cancel this action and continue setup.
For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.2100.60&EvtType=0xDC80C325
BUTTONS:
&Retry
Cancel

Hi Gurmo,
HRESULT: 0x80073712 means ERROR_SXS_COMPONENT_STORE_CORRUPT, and it is one of the error codes listed at this
KB article.
I suggest you run the System Update Readiness tool and check if the error still persists.
There is a similar thread for your reference.
https://social.technet.microsoft.com/Forums/en-US/0b3d0479-b9c0-4551-a623-1519ce7584af/error-when-installing-sql-server-2008-r2-rtm-on-windows-server-2008-r2-foundation?forum=winservergen
Thanks,
Lydia Zhang
If you have any feedback on our support, please click
here.
Lydia Zhang
TechNet Community Support

Help Please my Keychain Login keeps popping up and refusing my password.

I don't normally have a login password on boot up but I have not used the login for so long I've forgotten my password.
OK so I used the MacBook 13 Install Disk and reset the password to something more memorable.
Then it advised me to synchronize this with the Keychain Password which I knew nothing about.
So I put in the same password in the keychain password box.
Now when I boot up I get a password box and my user name every time (I'd like to switch that off as I don't need a password, I'm the only user and nobody will steal this MacBook)
But even when I login with my new password, the Keychain Password box keeps popping up and asking for the pass. I type in the one I had set and it tells me that's incorrect. So the box pops up again and again.
Next it came up every time I tried to send or receive email and asked me to log the email password into the Keychain list as well so I did place a tick in that box. But still the Keychain keeps coming up.
Can I switch off all the BootUp adminstrator password boxes so it goes the way it used to when I first got it? Also can I kill off the Keychain thing as it has 18 entries in it that maybe can be scrapped. They're all my chat passwords and email server ones in the list.
I tried a Keychain Verify and Repair in the Applications Utilities and it says all is checking out fine yet it still won't accept what I type in the password box for Keychain. I'm only using a 7 letter password.
Can anyone solve this for me if I follow the list of instructions on how to turn all this password thing off? Hope so.
Thanks
Plado

See if this MacFixit tutorial helps:
Tutorial: Keychain issues; resolving
If you can't access your keychain, or forget your password If you can't get into your keychain file because you've forgotten your password or the keychain file appears to be corrupt, there are a couple of options.
First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password.
This can be accomplished via the following process:
Open Keychain Access (located in Applications/Utilities
Go to the "Keychain Access" menu and select "Preferences"
Click the "First Aid" tab
Make sure the "Synchronize login keychain password" box is checked
Close the Preferences window
Go to the "Keychain Access" menu and select "Keychain First Aid"
Enter your username and password
Click the "Repair" button
Another option is to completely delete your keychain then recreate it. This routine is useful if your keychain appears to be corrupt or otherwise inaccessible.
This can be accomplished as follows:
Launch Keychain Access (located in Applications/Utilities)
Click "Show Keychains" in the lower-left corner of the window.
Select the problematic keychain from the left-hand pane.
Navigate to the "File" menu and select "Delete Keychain '(name of keychain)'"
Check all options for deletion and press "OK"
Create a new keychain by going to the "File" menu, then "New" and selecting "New Keychain"
You can now make this keychain your default if you desire by selecting it, then going to the "File" menu and selecting "Make '(name of keychain)' Default"
Login as root and perform repair In some cases, problems with keychains can only be resolved when logged in as the root user.
First, enable root user.
After enabling the root user, and logging in under this account, again open Keychain Access. First attempt repairs using Keychain First Aid, and failing that, delete then recreate the keychain as described above while logged in as root.
Persistently asked for stored passwords If you are persistently asked for passwords in various applications that you have specified should be remembered in a keychain, your "login" keychain may not be active for one reason or another.
Navigate to ~/Library/Keychains/ (this is the Library folder inside your user home folder). Find the file named "login.keychain" and double-click it.
Failing that, select the "login" keychain within the Keychain Access application and make sure it is the default keychain by going to the "File" menu and selecting "Make 'Login' Default"
Turn off Keychain synchronization in applications having problems If specific applications are experiencing issues when accessing password-protected material, Keychain may be to blame.
For example, it appears that in some cases, failures in .Mac synchronization transfers are linked to issues with Keychain.
If you are having problems synchronizing data with .Mac servers, you may want to try the following process:
Open System Preferences and access the .Mac pane
Click the "Sync" tab
Uncheck the "Synchronize with .Mac" checkbox
Close System Preferences
Re-open System Preferences and repeat steps 1 and 2
Re-check the "Synchronize with .Mac" checkbox
If the above process does not re-allow synchronization, you may need to leave Keychain synchronization turned off in the "Sync" tab of the .Mac System Preferences pane.
The above comes from an article published on MacFixit.com.

Error message during the installation of assembly, refer to help and support for more information: HRESULT :0x80070BC9

I am trying to download iTunes for my ipod touch. Everytime I start the installation proccess I get this error message
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32".version="8.0.50727.4053",publicKeyToken="1fc8b 3b 9a1e 8b 3b", processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9
after this error pops up and I click ok the installer back tracks then installs.. my ipod cannot connect with the iTunes that is installed it says I need to uninstall and install iTunes with 64 bit..
I've tried this 3 times and get the same result.. please help ! thanks

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?)

Windows Help and Support Message box keeps popping up

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