Windows Vista "The Program has Stopped responding"

Hello, I've attempting to help a friend repair his iTunes after a recent update corrupted it.
After a few re-installs, updates, edits...we've found out that some how the apple store is crashing iTunes, I say this because when the PC (windows vista) is disconnected from the network iTunes loads perfectly fine. When the unit is connected to the network, iTunes locks up while loading the store.
Any Idea on why the recent release would have broken iTunes?

After a few re-installs, updates, edits...we've found out that some how the apple store is crashing iTunes, I say this because when the PC (windows vista) is disconnected from the network iTunes loads perfectly fine. When the unit is connected to the network, iTunes locks up while loading the store.
What version of Apple Application Support does he currently have on the PC, Andy? To check, launch iTunes (when not connected to the internet). Go "Help > Run diagnostics". Uncheck every box. Click next. Does he have an Apple Application Support version 1.0.1 or a version 1.1.0?
What OS does he have? (XP, Vista or 7?) Is it a 32-bit or 64-bit version?

Similar Messages

I am trying to import from camera using windows 8.1 and I get a message that Lightroom program has stopped responding. Ideas?

Lightroom has stopped responding. That's what I get when I try to import images from my D7100 into the library. I'm (foolishly, no doubt,) using windows 8.1. Can anyone help?

It is lightroom 5.7. I will have to try to run it again to get the exact
message, but essentially, it is "the program has stopped responding".
thanks!
Janice

When I open a filter distort i get message saying that the program has stopped working

When I open a filter distort i get message saying that the program has stopped working >> sorry for my english

Please read these and proceed accordingly:
http://forums.adobe.com/thread/419981?tstart=0
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

Getting a message in editing that says the program has stopped?

I am continually getting a message (most commonly in Quick Fix but also sometimes in Full Edit) that says "Adope Photoshop Elements (Editor) has stopped working. Windows is checking for a solution" Then it comes back with an additional message that says "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I'm not sure how Windows is supposed to notify me but I haven't seen anything from Windows regarding this problem. Anyone else having this issue?

Try deleting the Editor's preferences:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#Delete_the_Editors_prefe rences
If that doesn't help, then unfortunately there could be many other reasons for crashes; work through these troubleshooting steps:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Editor_ crashes

Itunes + quicktime problem - The program has stopped !

Hey,
Ok , one day i went onto itunes and it said that my quicktime needed updated and itunes told me to resintall itunes and quicktime , SO it did!
When reinstalling it went fine.
When opening itunes or quicktime i was greated with .... This program has stopped working - close this program.
After uninstalling it , removing all traces , registry and installing it around 5 times i gave up and now am asking you what can i do!
Codes got from itunes
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.2.1.5
Application Timestamp: 4c47745b
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0b0014cb
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
http://img688.imageshack.us/i/11375850.png/

Could you also please post the contents of a problem report for one of the "QuickTime has stopped working" messages please, azza?

I have an HP Pavilion All-in-One PC with windows 7 and it has stopped responding.

Last Thursday my computer worked fine and Friday it stopped responding. It will open a webpage in about 20 minutes even with roadrunner turbo. Nothing works at all. I did a virus scan but I dont know what else to try. Please help me. Thanx, Shelly
This question was solved.
View Solution.

shane and shelly
This is tough to guess because there isn't a lot of information to work with. I'll provide some basic steps you can take to see if it helps. Try clearing the temporary internet files, cache, and other non-essential stuff from your system. You can do this in tools menu, then internet options. There is a good cleaning freeware program called CCleaner. I use that and it finds a lot of junk and discards it. It also cleans up the registry for you as well. If your hard drive is very full this could slow it down as well. see if there are files you can backup off the drive or delete to free up space. It's also possible that your system is dusty and dirty and it's slowing down the processor. Maybe it's time to clean the vents and see if the heatsink in the PC is clogged with dust. Heat can also slow a PC down especially if it's left on a lot so make sure it's cleaned as well.
Hope these tips help you.
I work for HP. When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

I installed itunes, and when it starts, it says the program has stopped working. I uninstalled and reinstalled, same thing

I recently installed Itunes on my laptop, and was able to add music to it, but then it would always pop up a window that said itunes had stopped working anytime I opened it. I uninstalled it, and reinstalled it, and it's doing the same thing. Please help!!!!

Check this document.
Error "Licensing has stopped working" | Mac OS
Try each step.
When you get to the license recovery kit, type sudo, leave a space and drag LicenseRecover.py into
the Terminal screen, then hit Enter. It should look like this:
Enter your password, but remember the cursor will not move. Just hit enter and let the script run.

Synchronization stops and no reason given except saying the program has stopped unexpectedly.

Synchronization stops unexpectedly. Despite a recent update from Verizon the error message says, "BB Desktop Manager has stopped working. Operation terminated unexpectedly while processing Calendar during synchronization." Note, this also happened before the Verizon update, so there should be no blame on Verizon. Are there any suggestions? Thanks,

Hi,
I would clear the calendar database on the device and do a one way sync from outlook to the device
to repopulate the calendar. It appears you have a corrupt record in the calendar on the device.
Thanks,
Bifocals
Please remember to resolve your thread.
Put the check mark in the green box that contained your answer! Thanks
Use method One
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04950&sliceId=SAL_Pub...
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Every time i try to add another book to my library it freezes and say the program has stopped working.

I've already tried uninstalling and installing of the same and older version

which ADE version you are using ? Try to use latest ADE VERSION :3.0.1 available on website

Despite having full connection to wi-fi, no matter what internet browsing app i get on it will never connect. Every website says the same thing "Safari could not connect to the webpage because the server has stopped responding."

Basically what it says above.

Hi Crich88181,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting information in this article helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Cheers,
Jeremy

I have tried to transfer files from my windows media player to my ipod but it saysthe device has stopped responding or stopped working.this is the first time ive connected nmy ipod to my new pc.any ideas?

I have tried to transfer music from my windows 7 media player to my ipod.This is the first time i have tried to use my ipod on my new computer .In the media player it doesnt give me the option to add to itunes library it just give me the option to send to my ipod and when i do this it says that the device has stopped responding or isnt working.Any ideas? coz i aint got the foggiest where i am going wrong.My ipod keeps telling me to update the software,but then will i lose the music thats already on my ipod?

You should import the music (that is listed in Windows Media Player) into your iTunes Library - on your computer - to add it to your existing iTunes Library. I take it you have moved (or copied) your music from the old computer to the new computer, haven't you?
Then Sync your iPod to that Library.
iPods will not respond to Windows Media Player, they're designed to connect to iTunes.

Trial Version of elements 13 running on latest IMac 27 inch. Move the mouse and it is time out. Doesn't matter where on the window the mouse is. The program does not respond quickly at all. Takes ages to do anything with it. Any suggestions?

I am running a trial version of Elements 13 on the latest IMac 27 inch. Any move of the mouse and it is time out. Doesn't matter if the mouse is trying to do an edit or just moving across the window. The program does not respond very well at all. I am wondering now if I should bother purchasing the program.

How much ram do you have? Did you recently import a bunch of photos into the organizer? PSE will be slow till it's through cataloguing them, which can take some time for large number of images.

Adobe Photoshop CS5 has stopped responding

This is a problem I've been encountering for quite some time now, and it began as soon as I installed the software. A short while after opening and using Photoshop, the program will "stop responding" and be forced to close.
I use photoshop for drawing. The brush I use is a simple round brush at an angle of 45 degrees with 10% roundness. The opacity, flow, and size jitter are all set to pen pressure. I use a wacom intuos 4 tablet and the drivers are up to date. I don't know if any of this information will be relevant or helpful but I have included it in case there is some sort of known issue with any of these settings.
I have encountered this problem on both my laptop and desktop computers.
Desktop Specs:
Processor: Intel Core 2 Quad CPU Q9400 @ 2.66 GHz
Memory: 8 GB
HD: ~600 GB
OS: 64-bit Vista Home Premium
Video Card: ATI Radeon HD 4600 series
Laptop Specs:
Processor: 2.3 GHz Intel Core i7
Memory: 8 GB
HD: ~600 GB
OS: OS X 10.6.7
Video Chips: AMD Radeon HD 6750M
Intel HD Graphics 3000
So far to fix this problem I have tried resetting my preferences, reinstalling photoshop, turning off OpenGL drawing, formatting my hard drive and reinstalling from the ground up, trying the appropraite OS versions on the two computers listed above, using previous versions of photoshop (CS4, CS3), updating photoshop to the most recent version, and using a different tablet.
Here is the event viewer log:
Faulting application Photoshop.exe, version 12.0.4.0, time stamp 0x4d9d8f8e, faulting module Photoshop.exe, version 12.0.4.0, time stamp 0x4d9d8f8e, exception code 0xc0000005, fault offset 0x0000000001b3e625, process id 0x654, application start time 0x01cc4fef8766c74f.
Please. Please help.

Thank you for the response Noel.
I updated my Catalyst display driver to 11.7, but the problem persists.
Here is the log from this crash, if its of any use:
Faulting application Photoshop.exe, version 12.0.4.0, time stamp 0x4d9d8f8e, faulting module Photoshop.exe, version 12.0.4.0, time stamp 0x4d9d8f8e, exception code 0xc0000005, fault offset 0x0000000001b3e625, process id 0x188c, application start time 0x01cc5007c0a93d4f.
What else can I try?

"program has stopped working" outlook sync issue

I have an 8320 (t-mobile) v4.5.0.81 Desktop Manager W/media v4.6
Every time I try to sync with my work Outlook calendar it appears to run ok until the very end then I get the "program has stopped workiing" message (yes I'm on vista) This just started suddenly. I have searched through the boards and don't find this problem "exactly." I've tried some of the "almost" fixes I've found, no luck. This has been working perfectly for about 7 weeks now then stopped.
This is my work calendar and I need it to update on my BB. I've already checked there is not an Enterprise server at my organization.
If someone could help with issue I would be very gratefull. This is really pi$&ing ME OFF!!!!

I have a similar problem:
When I try to synch to my laptop it crashes during Calendar. The BB is usinge v4.2.2.170 (platform 2.5.0.30). The computer is Outlook 2007 and Vista.
The error message reads:
Problem signature:
Problem Event Name:APPCRASH
Application Name:  DesktopMgr.exe
Application Version:    4.3.0.17
Application Timestamp:  473889e9
Fault Module Name:   StackHash_6d57
Fault Module Version:   6.0.6001.18000
Fault Module Timestamp:   4791a7a6
Exception Code:c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.3
Locale ID:     1033
Additional Information 1:  6d57
Additional Information 2:  a8064b034a1a2f2f618d075073f8fe42
Additional Information 3:    087f
Additional Information 4: 9d3348570f35f3d81c901862970bb20f

Server has stopped responding

Hi there, when trying to connect to the internet (Safari) I get an error message that the connection failed because the server has stopped responding. I can connect to the itunes store and the app store. I have re-started the computer, router, app, ipad and it still doesn't work. Any suggestions would be appreciated.
Thanks!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Windows Vista "The Program has Stopped responding"

Similar Messages

Maybe you are looking for