WinPE fails every time after "preparing network connections" message during Build & Capture task sequence

Sorry, I'm using SCCM 2012 but can't find a forum for that ANYWHERE, so I'm posting this here:
We're making our first attempt at OSD (build & capture) on an out-of-the box Dell Optiplex 9010 all-in-one. I've injected the NIC drivers found
here on Dell's Enterprise support blog into the boot image.
Using PXE boot, the machine starts up in WinPE when we deploy the task sequence, but every time it reaches the "preparing network connections" message in the splash screen, WinPE quits and the machine reboots.
I've hit F8 to get the command line while WinPE is booting, and from running ipconfig there, it looks like the machine takes a long time to pick up its IP address from DHCP, but it DOES pick up an IP address eventually which implies to me that the NIC driver
is at least somewhat working.
See below for the wpeinit.log file from this machine. What am I doing wrong? What's that message about "no operational adapters found", expecially when I've verified that it does get an IP address (albeit after a short while)?
BEGIN WPEINIT LOG:
Info      No unattend file was found; WPEINIT is using default settings to initialize WinPE
Info      ==== Initializing Display Settings ====
Info      No display settings specified
Info      STATUS: SUCCESS (0x00000001)
Info      ==== Initializing Computer Name ====
Info      Generating a random computer name
Info      No computer name specified, generating a random name.
Info      Renaming computer to MININT-S90VG8D.
Info      Acquired profiling mutex
Info      Service winmgmt disable: 0x00000000
Info      Service winmgmt stop: 0x00000000
Info      Service winmgmt enable: 0x00000000
Info      Released profiling mutex
Info      STATUS: SUCCESS (0x00000000)
Info      ==== Initializing Virtual Memory Paging File ====
Info      No WinPE page file setting specified
Info      STATUS: SUCCESS (0x00000001)
Info      ==== Initializing Optional Components ====
Info      WinPE optional component 'Microsoft-WinPE-WMI' is present
Info      WinPE optional component 'Microsoft-WinPE-WSH' is present
Info      STATUS: SUCCESS (0x00000000)
Info      ==== Initializing Network Access and Applying Configuration ====
Info      No EnableNetwork unattend setting was specified; the default action for this context is to enable networking support.
Info      Acquired profiling mutex
Info      Install MS_MSCLIENT: 0x0004a020
Info      Install MS_NETBIOS: 0x0004a020
Info      Install MS_SMB: 0x0004a020
Info      Install MS_TCPIP6: 0x0004a020
Info      Install MS_TCPIP: 0x0004a020
Info      Service dhcp start: 0x00000000
Info      Service lmhosts start: 0x00000000
Info      Service ikeext start: 0x00000000
Info      Service mpssvc start: 0x00000000
Info      Released profiling mutex
Info      Spent 1310ms installing network components
Info      Installing device pci\ven_8086&dev_1502&subsys_05431028 X:\WINDOWS\INF\oem1.inf succeeded
Info      Spent 10437ms installing network drivers
Info      QueryAdapterStatus: no operational adapters found.
Info      Spent 10140ms confirming network initialization; status 0x80004005
Info      WaitForNetworkToInitialize failed; ignoring error
Info      STATUS: SUCCESS (0x003d0001)
Info      ==== Applying Firewall Settings ====
Info      STATUS: SUCCESS (0x00000001)
Info      ==== Executing Synchronous User-Provided Commands ====
Info      STATUS: SUCCESS (0x00000001)
Info      ==== Executing Asynchronous User-Provided Commands ====
Info      STATUS: SUCCESS (0x00000001)
Info      ==== Applying Shutdown Settings ====
Info      No shutdown setting was specified
Info      STATUS: SUCCESS (0x00000001)

This turned out to work for me, too! It was nothing to do with network switch configuration, per se-- or at least I didn't have to change anything on my switch to fix it. Instead I tried fusiongroup's method of getting into the command-line before the WinPE
boot hit the "Preparing network connections" step, and I repeatedly ipconfig /renewed until suddenly the TS reached the next step of the sequence instead of failing out.
I also made this an "Available" sequence instead of a "Required" sequence, which I think buys you a little time in terms of offering a GUI in WinPE for the sequence, instead of just trying to run it.
One last thing: I was running this on a Workgroup machine that is not joined to our domain; I had followed another tutorial to get the client installed on it even though it's outside the domain. Prior to trying the command-line fix fusiongroup gave, I also
went into Assets and Compliance in Configuration Manager and right-clicked the machine in the list of devices, and found that I had to "Approve" it for management by SCCM. Don't know if that helped as well.
Sylvie Andrews

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    date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsremovablemedia.cpp:387">
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    thread="1116" file="tsmbootstraputil.cpp:517">
    <![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsremovablemedia.cpp:322">
    <![LOG[CryptDecrypt (hKey, 0, 1, 0, pData, &dwDecryptedLen), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\smscrypt\windes.cpp,165)]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context=""
    type="0" thread="1116" file="windes.cpp:165">
    <![LOG[SMS::Crypto::DES::DecryptBuffer( (BYTE*)pszPassword, (DWORD)(wcslen(pszPassword)*sizeof(WCHAR)), encryptedBuffer.getBuffer(), (DWORD)encryptedBuffer.size(), pbDecryptedBuffer, dwDecryptedBufferSize ), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\tscore\tsremovablemedia.cpp,387)]LOG]!><time="10:44:14.153+480"
    date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsremovablemedia.cpp:387">
    <![LOG[Entering TSMediaWizardControl::GetPolicy.]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsmediawizardcontrol.cpp:527">
    <![LOG[Creating key 'Software\Microsoft\SMS\47006C006F00620061006C005C007B00350031004100300031003600420036002D0046003000440045002D0034003700350032002D0042003900370043002D003500340045003600460033003800360041003900310032007D00']LOG]!><time="10:44:14.153+480"
    date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="environmentscope.cpp:263">
    <![LOG[Environment scope successfully created: Global\{51A016B6-F0DE-4752-B97C-54E6F386A912}]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116"
    file="environmentscope.cpp:623">
    <![LOG[Creating key 'Software\Microsoft\SMS\47006C006F00620061006C005C007B00420041003300410033003900300030002D0043004100360044002D0034006100630031002D0038004300320038002D003500300037003300410046004300320032004200300033007D00']LOG]!><time="10:44:14.153+480"
    date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="environmentscope.cpp:263">
    <![LOG[Environment scope successfully created: Global\{BA3A3900-CA6D-4ac1-8C28-5073AFC22B03}]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116"
    file="environmentscope.cpp:623">
    <![LOG[Setting LogMaxSize to 1000000]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:555">
    <![LOG[Setting LogMaxHistory to 1]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:556">
    <![LOG[Setting LogLevel to 0]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:557">
    <![LOG[Setting LogEnabled to 1]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:558">
    <![LOG[Setting LogDebug to 1]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:559">
    <![LOG[UEFI: false]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:569">
    <![LOG[Loading variables from the Task Sequencing Removable Media.]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:584">
    <![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsremovablemedia.cpp:322">
    <![LOG[Succeeded loading resource DLL 'X:\sms\bin\x64\1033\TSRES.DLL']LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="util.cpp:964">
    <![LOG[Setting SMSTSMP TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSMediaGuid TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSBootMediaPackageID TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSHTTPPort TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSHTTPSPort TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSIISSSLState TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSLaunchMode TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSMediaPFX TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSPublicRootKey TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSSiteCode TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSSiteSigningCertificate TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSUseFirstCert TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSx64UnknownMachineGUID TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSx86UnknownMachineGUID TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Root CA Public Certs=]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:615">
    <![LOG[Missing root CA environment variable from variables file]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:621">
    <![LOG[Support Unknown Machines: 0]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:632">
    <![LOG[Custom hook from X:\\TSConfig.INI is ]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:675">
    <![LOG[No hook is found to be executed before downloading policy]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:699">
    <![LOG[Authenticator from the environment is empty.]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:838">
    <![LOG[Need to create Authenticator Info using PFX]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:850">
    <![LOG[Initialized CStringStream object with string: 6b7b5b1a-8a29-40a1-af6b-008746965168;2014-08-13T18:44:14Z.]LOG]!><time="10:44:14.200+480" date="08-13-2014" component="TSPxe" context="" type="0"
    thread="1116" file="stringstream.cpp:101">
    <![LOG[Set media certificate in transport]LOG]!><time="10:44:14.216+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="libsmsmessaging.cpp:9401">
    <![LOG[Set authenticator in transport]LOG]!><time="10:44:14.216+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="libsmsmessaging.cpp:7734">
    <![LOG[CLibSMSMessageWinHttpTransport::Send: URL: SS01.adskevents.local:80  GET /SMS_MP/.sms_aut?MPKEYINFORMATIONMEDIA]LOG]!><time="10:44:14.216+480" date="08-13-2014" component="TSPxe" context="" type="1"
    thread="1116" file="libsmsmessaging.cpp:8604">
    <![LOG[Executing command line: X:\WINDOWS\system32\cmd.exe /k]LOG]!><time="10:44:15.939+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="bootshell.cpp:860">
    <![LOG[The command completed successfully.]LOG]!><time="10:44:15.939+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="bootshell.cpp:942">
    <![LOG[Successfully launched command shell.]LOG]!><time="10:44:15.939+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="bootshell.cpp:432">
    <![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="libsmsmessaging.cpp:8870">
    <![LOG[hr, HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,8919)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116"
    file="libsmsmessaging.cpp:8919">
    <![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="3" thread="1116" file="libsmsmessaging.cpp:8919">
    <![LOG[m_pHttpTransport->Send (0, 0, pServerReply, nReplySize), HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,5159)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe"
    context="" type="0" thread="1116" file="libsmsmessaging.cpp:5159">
    <![LOG[MPKeyInformation.RequestMPKeyInformationForMedia(szTrustedRootKey), HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,9410)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe"
    context="" type="0" thread="1116" file="libsmsmessaging.cpp:9410">
    <![LOG[Failed to get information for MP: http://SS01.adskevents.local. 80072ee2.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="3" thread="1116" file="tsmbootstraputil.cpp:1518">
    <![LOG[sMP.length() > 0, HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmbootstraputil.cpp,1526)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context=""
    type="0" thread="1116" file="tsmbootstraputil.cpp:1526">
    <![LOG[TSMBootstrapUtil::SelectMP ( sSMSTSMP.c_str(), sMediaPfx.c_str(), sMediaGuid.c_str(), sAuthenticator.c_str(), sEnterpriseCert.c_str(), sServerCerts.c_str(), nHttpPort, nHttpsPort, bUseCRL, sSiteCode, sAssignedSiteCode, sMP, sCertificates, sX86UnknownMachineGUID,
    sX64UnknownMachineGUID), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,907)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context=""
    type="0" thread="1116" file="tsmediawizardcontrol.cpp:907">
    <![LOG[Exiting TSMediaWizardControl::GetPolicy.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsmediawizardcontrol.cpp:1419">
    <![LOG[GetPolicy(), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,2492)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context=""
    type="0" thread="1116" file="tsmediawizardcontrol.cpp:2492">
    <![LOG[RunWizardForPXE(), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,2834)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context=""
    type="0" thread="1116" file="tsmediawizardcontrol.cpp:2834">
    <![LOG[oTSMediaWizardControl.Run( sMediaRoot, true, sTSLaunchMode ), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmbootstrap.cpp,1078)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe"
    context="" type="0" thread="1116" file="tsmbootstrap.cpp:1078">
    <![LOG[Execute( eExecutionEnv, sConfigPath, sTSXMLFile, uBootCount, &uExitCode ), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmbootstrap.cpp,1226)]LOG]!><time="10:44:35.281+480" date="08-13-2014"
    component="TSPxe" context="" type="0" thread="1116" file="tsmbootstrap.cpp:1226">
    <![LOG[Exiting with return code 0x80004005]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmbootstrap.cpp:1238">
    <![LOG[Execution complete.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:693">
    <![LOG[hMap != 0, HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentscope.cpp,493)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="0"
    thread="908" file="environmentscope.cpp:493">
    <![LOG[m_pGlobalScope->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,335)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="0"
    thread="908" file="environmentlib.cpp:335">
    <![LOG[this->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,553)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="0"
    thread="908" file="environmentlib.cpp:553">
    <![LOG[::RegOpenKeyExW (HKEY_LOCAL_MACHINE, sKey.c_str(), 0, KEY_READ, &hSubKey), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,809)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell"
    context="" type="0" thread="908" file="utils.cpp:809">
    <![LOG[RegOpenKeyExW is unsuccessful for Software\Microsoft\SMS\Task Sequence]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="2" thread="908"
    file="utils.cpp:809">
    <![LOG[GetTsRegValue() is unsuccessful. 0x80070002.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="2" thread="908" file="utils.cpp:842">
    <![LOG[End program: ]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:725">
    <![LOG[Finalizing logging from process 900]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="tslogging.cpp:1741">
    <![LOG[Finalizing logs to root of first available drive]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="tslogging.cpp:1583">
    <![LOG[Successfully finalized logs to C:\SMSTSLog]LOG]!><time="10:44:35.687+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="tslogging.cpp:1640">
    <![LOG[Cleaning up task sequencing logging configuration.]LOG]!><time="10:44:35.687+480" date="08-13-2014" component="TSBootShell" context="" type="0" thread="908" file="tslogging.cpp:584">

    Every time a query is sent to the MP, it receives 0x80072ee2 which translates to "The operation timed out". This has nothing to do with your MP or DP though so reinstalling them won't make any difference.
    This error is indicative of network issues -- basically, the "client" is not getting a response back in a timely manner (and probably not at all). Assuming the MP is healthy though, then only other piece of the puzzle is the network.
    You can try setting the SMSTSAssignmentsDownloadRetry and SMSTSAssignmentsDownloadInterval task sequence variables in the boot image to increase the client's tolerance for latency or other weirdness in the network. This has worked for many.
    If that doesn't work, you'll have to break out a sniffer and watch the traffic to see what's going on at a network level.
    Jason | http://blog.configmgrftw.com

  • HT1600 my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

    my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.

  • Every time I try to connect to the iTunes Store I get this error message   "iTunes could connect to the iTunes Store. The host is down. Make sure your network connection is active and try again."  2011 2.3 GHz i5 Mac Mini 8GB ram OS 10.7.2 iTunes ver 10.5

    Every time I try to connect to the iTunes Store I get this error message
    "iTunes could connect to the iTunes Store. The host is down.
    Make sure your network connection is active and try again."
    2011 2.3 GHz i5 Mac Mini
    8GB ram
    OS 10.7.2
    iTunes ver 10.5.1
    My internet connection is fine.
    Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
    Help Please!

    Hey thatssoivi,
    If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article - 
    iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • I am unable to make calls after updating ios7. Its saying call failed every time

    I am unable to make calls after updating ios7. Its saying call failed every time when I make a call to anyone.

    follow this thread https://discussions.apple.com/message/23340070#23340070

  • Every time I try to connect to my 2TB Airport Time Capsule I get the following msg - "The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and

    Every time I try to connect to my 2TB Airport Time Capsule I get the following message "The server may not exist or is unavailable at this time.  Check the server name or IP address, check your network connection, and then try again."  However, if I unplug it and then plug it in again, I can connect to it.  How can this be corrected without having to unplug it all the time?

    Are you using Yosemite??
    This is stock standard yosemite bug and we have no simple fix for you..
    You can fix it at its source..
    Hack in DNS from Mavericks.. so Yosemite can be raised to a level of reliability above GHASTLY.. !!
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
    Apple still have not fixed it.. and users are now sick and tired of the problem.. so have resorted to what can only be described as extreme measures.. in fact I wonder why people don't just revert to Mavericks.. or earlier.. whatever OS was reliable.. instead of seeing the latest greatest update as necessity.

  • Access Advisor Job fails every time?

    hi
    i made a tuning set and tried to get some recomondations for tuning by starting a sql access advisor job.
    After i submited the job i see unter the "oracle sheduled" my failed job. as error message i get the following information if i click the button for showing the job defintion:
    "ORA-13605: The specified task or object string does not exist for the current user."
    and indeed the user name is shown empty. how can i set a user for an access advisor job? or why doesn't that happen automatically?
    can anyone help me?

    This turned out to work for me, too! It was nothing to do with network switch configuration, per se-- or at least I didn't have to change anything on my switch to fix it. Instead I tried fusiongroup's method of getting into the command-line before the WinPE
    boot hit the "Preparing network connections" step, and I repeatedly ipconfig /renewed until suddenly the TS reached the next step of the sequence instead of failing out.
    I also made this an "Available" sequence instead of a "Required" sequence, which I think buys you a little time in terms of offering a GUI in WinPE for the sequence, instead of just trying to run it.
    One last thing: I was running this on a Workgroup machine that is not joined to our domain; I had followed another tutorial to get the client installed on it even though it's outside the domain. Prior to trying the command-line fix fusiongroup gave, I also
    went into Assets and Compliance in Configuration Manager and right-clicked the machine in the list of devices, and found that I had to "Approve" it for management by SCCM. Don't know if that helped as well.
    Sylvie Andrews

  • Update to 10.5.1.A.0.283 fails every time

    Update to 10.5.1.A.0.283 fails every time
    It is Xperia Tablet Z SGP321, no branding, no SIM lock.
    In the past only Sony original firmware were flashed.
    Currently 10.4.1.B.0.101 is inside.
    Update to 10.5.1.A.0.283 using PCC fails on every attempt.
    PCC was updated to latest available version.
    The whole progress looks like following
    - first PCC carries out the preparation stage
    - than PCC reports to carry out download
    - as soon as progress bar at approx. 50% of whole scale the preparation stage 
     is entered again
    - it takes very long time, between 5 and 10 minutes, till the progress bar reaches 
    nearly 100%
    - download procedure ends with following message
     error code 10, a hint to check firewall settings if PCC and Sony Update Engine
     are passed through, a hint to retry later
    - switch off firewall
    - switch off antivirus
    - disable all protection mechanism in Windows EMEA
    - uninstall PCC, reboot, install  PCC of current version again
    All the above measures do not help.
    One week ago the Sony Support claimed I should retry some time later.
    How long do I have to wait for retry? a week, a month, a year, 10 years, 20 years?
    It is a big effort to get this device close to the windows desktop device
    with PCC installed and running on it, to get connected this device with such windows desktop device,
    to invoke PCC and the update procedure. All this effort just to see in the end the update
    does still no succeed!!!!
    How long do I have to live with Xperia and obsolete Android on it?

    The point of trying a different computer is that it gives information. 
    If it works you know that your PC is the problem. 
    If not, you have to look further. 
    And finally - if nothing works  - you can try to flash it. 
    My Sony z is working like reborn after a clean install. 
    It takes some time to learn,  but after that it isn't that difficult. 
    My tablet works like before KitKat (sd-card) ,  but with the new functions. 
    No serious bugs whatsoever anymore.! 

  • Not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem

    not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem

    Good day Sidharth Namrta,
    It sounds like you are unable to make any calls, but you can recieve them, and everything else seems to work fine. I recommend you use the troubleshooting in the following article to help you get that resolved, named:
    iPhone: Troubleshooting issues making or receiving calls
    Follow the steps below to resolve this issue. Please test after each step.
    Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    Check your phone settings:
    Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
    Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
    See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
    Ensure that your software is up to date:
    Check for a carrier settings update.
    Check for an iOS software update. 
    Note: Some updates may require a Wi-Fi connection.
    If the iPhone has a SIM card, reseat the SIM card.
    If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
    Reset the network settings: Tap  Settings > General > Reset > Reset Network Settings.
    Try to make or receive calls in another location.
    Attempt to isolate to one network band:
    If you're having the issue on LTE, disable LTE, if possible, and try again.
    If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
    Contact the carrier to check the following:
    Your account is properly configured to use the specific iPhone that has the issue.
    There are no localized service outages.
    Your account doesn't have a billing-related block.
    Your calls don't have errors on the carrier system.
    Restore the phone as new.
    If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • The processing of Group Policy failed because of lack of network connectivity to a domain controller

    We are setting up a new AD environment  with one AD/DC running DNS services,  and a secondary DNS server configured with secondary zone. The problem is that none of the machines in the the domain are getting GPO.
    When I run a gpupdate /force from a machine, I get the following output:
    "Updating Policy...
    User Policy update has completed successfully.
    Computer policy could not be updated successfully. The following errors were enc
    ountered:
    The processing of Group Policy failed because of lack of network connectivity to
     a domain controller. This may be a transient condition. A success message would
     be generated once the machine gets connected to the domain controller and Group
     Policy has succesfully processed. If you do not see a success message for sever
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    To diagnose the failure, review the event log or run GPRESULT /H GPReport.html f
    rom the command line to access information about Group Policy results."
    While the system event log outputs the following:
    "The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy
    has succesfully processed. If you do not see a success message for several hours, then contact your administrator." 
    All the machines that were joined to the domain are able to resolve in forward and reverse lookups, ping the DC and ping each other so  I dont understand how the error can be resolved.
    Here are few things I have tried:
    1. I came across this KB which checked ok for me: http://support.microsoft.com/kb/241515
    2. Made a copy of the default GPO, applied to a OU with one machine, and made sure to remove any GPO links from above
    3. Enabled the following  two local Group policies on a test member:
    GP slow link detection
    Startup policy processing wait time
    4. Modified firewall to allow everything on both member and DC
    5. Verified DSN logs, SRV records, access to sysvol ( added authenticated users to sysvol)
    I have yet to figure out the reason for this issue. Has anyone seen anything like this before?

    1. I checked the NIC, it only has one IP. and I followed your article. I set the primary DNS to its own IP and the secondary DNS to the loopback ip
    2. This is a new DC and DNS server. I dont have old records yet. I also check the DNS event logs. No errors
    3. I made sure the member server is pointing only to the only DC/DNS server
    4. Here is the output from the dcdiag....  everything passed except, the Netlogons part. I'm not sure what means or how to fix it yet:
          Starting test: NetLogons
             * Warning BUILTIN\Administrators did not have the "Access this
             computer
             "*   from network" right.
             [hostname] An net use or LsaPolicy operation failed with error
             1, Incorrect function..
             ......................... hostname failed test NetLogons
    Complete output:
    > hostname
    Server:  hostname.domain.local
    Address:  X.X.X.95
    > ^C
    C:\Windows\system32>
    C:\Windows\system32>nslookup
    > set type=all
    >
    >
    >
    > _ldap._tcp.dc._msdcs.domainname
    _ldap._tcp.dc._msdcs.domain.local SRV service location:
              priority       = 0
              weight         = 100
              port           = 389
              svr hostname   = hostname.domain.local
    hostname.domain.local      internet address = X.X.X.95
    > ^C
    C:\Windows\system32>cd ..
    C:\Windows>cd SYSVOL
    C:\Windows\SYSVOL>cd sysvol
    C:\Windows\SYSVOL\sysvol>dir
     Volume in drive C has no label.
     Volume Serial Number is F624-CDB2
     Directory of C:\Windows\SYSVOL\sysvol
    10/29/2014  08:25 PM    <DIR>          .
    10/29/2014  08:25 PM    <DIR>          ..
    10/29/2014  08:25 PM    <JUNCTION>     domain.local [C:\Windows\SYSVOL\domain]
                   0 File(s)              0 bytes
                   3 Dir(s)  63,971,037,184 bytes free
    C:\Windows\SYSVOL\sysvol>dcdiag
    Directory Server Diagnosis
    Performing initial setup:
       Trying to find home server...
       Home Server = hostname
       * Identified AD Forest.
       Done gathering initial info.
    Doing initial required tests
       Testing server: Default-First-Site-Name\hostname
          Starting test: Connectivity
             ......................... hostname passed test Connectivity
    Doing primary tests
       Testing server: Default-First-Site-Name\hostname
          Starting test: Advertising
             ......................... hostname passed test Advertising
          Starting test: FrsEvent
             ......................... hostname passed test FrsEvent
          Starting test: DFSREvent
             ......................... hostname passed test DFSREvent
          Starting test: SysVolCheck
             ......................... hostname passed test SysVolCheck
          Starting test: KccEvent
             ......................... hostname passed test KccEvent
          Starting test: KnowsOfRoleHolders
             ......................... hostname passed test
             KnowsOfRoleHolders
          Starting test: MachineAccount
             ......................... hostname passed test MachineAccount
          Starting test: NCSecDesc
             ......................... hostname passed test NCSecDesc
          Starting test: NetLogons
             * Warning BUILTIN\Administrators did not have the "Access this
             computer
             "*   from network" right.
             [hostname] An net use or LsaPolicy operation failed with error
             1, Incorrect function..
             ......................... hostname failed test NetLogons
          Starting test: ObjectsReplicated
             ......................... hostname passed test
             ObjectsReplicated
          Starting test: Replications
             ......................... hostname passed test Replications
          Starting test: RidManager
             ......................... hostname passed test RidManager
          Starting test: Services
             ......................... hostname passed test Services
          Starting test: SystemLog
             A warning event occurred.  EventID: 0x000003F6
                Time Generated: 03/04/2015   18:23:06
                Event String:
                Name resolution for the name ctldl.windowsupdate.com timed out after
     none of the configured DNS servers responded.
             ......................... hostname passed test SystemLog
          Starting test: VerifyReferences
             ......................... hostname passed test VerifyReferences
       Running partition tests on : ForestDnsZones
          Starting test: CheckSDRefDom
             ......................... ForestDnsZones passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... ForestDnsZones passed test
             CrossRefValidation
       Running partition tests on : DomainDnsZones
          Starting test: CheckSDRefDom
             ......................... DomainDnsZones passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... DomainDnsZones passed test
             CrossRefValidation
       Running partition tests on : Schema
          Starting test: CheckSDRefDom
             ......................... Schema passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... Schema passed test CrossRefValidation
       Running partition tests on : Configuration
          Starting test: CheckSDRefDom
             ......................... Configuration passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... Configuration passed test CrossRefValidation
       Running partition tests on : emcdsm
          Starting test: CheckSDRefDom
             ......................... emcdsm passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... emcdsm passed test CrossRefValidation
       Running enterprise tests on : domain.local
          Starting test: LocatorCheck
             ......................... domain.local passed test LocatorCheck
          Starting test: Intersite
             ......................... domain.local passed test Intersite
    C:\Windows\SYSVOL\sysvol>

  • IPhone 5 iOS 7.1.4 Call failed every time when the other person hung up before me

    iPhone 5 iOS 7.0.4 says Call failed every time when the other person hung up before me,
    Is there anything I can do to about that please?

    Hey there Yonidawit,
    It sounds like you are are getting a message saying that the call failed, when the person you are talking to hangs up. I have a few things to recommend here. First close all the open apps:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the phone and test it out again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If that does not resolve it, try resetting your network settings:
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    From: iOS: Troubleshooting Wi-Fi networks and connections
              http://support.apple.com/kb/ts1398
    If the issue persists, I would next backup your device to iTunes, and restore it:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

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