With the Volume Purchase Program, what happens if a device needs to be reprovisioned?

In the event that an end user leaves the company and turns in their iPad, we want to be able to give that iPad to another end user. Will we need to buy another code? Or can we have that app downloaded to the same device with the IMEI or Serial Number (or any other static info for that matter)?
If not, what is the solution to this? I'm certain we are not the only company facing this issue. If we have corporate owned iPads which we deploy Applications to using the Volume Purchase Program (along with an MDM solution), how can we use these codes for more than one user? Or are we simply forced to purchase code after code for any new user using the same iPad?
Thank You

You might have problems if you try use:
Lion Internet Recovery
If you happen to encounter a situation in which you cannot start from the Recovery HD, such as your hard drive stopped responding or you installed a new hard drive without Mac OS X installed, new Mac models introduced after public availability of OS X Lion automatically use the Lion Internet Recovery feature if the Recovery HD (Command-R method above) doesn't work. Lion Internet Recovery lets you start your Mac directly from Apple's Servers. The system runs a quick test of your memory and hard drive to ensure there are no hardware issues.
Lion Internet Recovery presents a limited interface at first, with only the ability to select your preferred Wi-Fi network and, if needed, enter the WPA passphrase. Next, Lion Internet Recovery will download and start from a Recovery HD image. From there, you are offered all the same utilities and functions described above.
I think that check user acounts before allowing a download.
Regards,
Colin R.
http://support.apple.com/kb/HT4718

Similar Messages

  • Are schools required to use the Volume Purchase Program?

    Hello,
    I am involved in providing a brand new school with iPads for students. The volume purchasing program lets businesses and schools download apps in bulk. However, one must pay for every app for every app one each device (even with bulk discount). However, I don't see why I can't set up all the school's iPads under one Apple ID without the Volume Purchasing Program. Is there anything that prohibits me from doing this? Going about it the second way saves a lot of money for the small school we are building.
    Thanks!

    Oops thats the z3 forum not z3 tablet.  My mistake. If any mods see this,  please move this to the Sony Xperia z3 tablet compact forum section 

  • Can I purchase an app card for the volume purchasing program at my school

    Can I purchase an app card for the volume purchasing program at my school

    You can find complete details about the Education Volume Purchase Plan here:
    http://www.apple.com/education/volume-purchase-program/
    If you have further questions, contact your Apple account executive; they'll be happy to help you.
    Regards.

  • HT5188 Can in-app purchases be made using the volume purchase program?

    Can in-app purchases be made using the volume purchase program? I'm an authorized facilitator and able to redeem using VPP in iTunes but want several in-app purchases that are not available outside of the app. Is this possible for the program manager to allow?

    Found an answer!
    At http://www.apple.com/education/volume-purchase-program/faq.html, I found the following:
    Are all apps in the App Store eligible to be purchased in the Volume Purchase Program Education Store?
    All paid iOS apps are available through the Volume Purchase Program. This does not include in-app purchases.

  • Can you purchase non-education books through the Volume Purchasing Program?, Can you purchase non-education books through the Volume Purchasing Program?

    We want to distribute a book available on the ibook store through VPP.  When we search the VPP the book is not there.  Is it even possible to purchase non educational books through VPP?
    Thanks

    Looking at the examples posted in the documents, there are examples of qty 12 and qty 10, and no mention of minimum purchases.  There also appears to be no price break for apps purchased through the program.  So this is different from the 20+ program where you are getting volume discounts.  Clearly it's more valuable for the 20-and-over market -- can you imagine creating and managing 500 accounts with 500 separate bills when you buy 500 copies of a 99-cent app?  Aack!
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  • Can I move an iTunes library from Comp1 to Comp2 through Home Sharing?  What happens with the first sync?  What happens to 3rd party app data (specifically, game scores/levels)?

    I need to move an iTunes library from Computer 1 to Computer 2.  Can I do this through Home Sharing, by dragging and dropping library items from one to the other?  The library consists of iTunes purchases, home shared items and music/movies from our personal collection.  Both computers have had all the accounts authorized, so I don't anticipate an issue there.  I'd like to do this so that my son's ipod is impacted as little as possible -- specifically, his game scores/levels and other 3rd party data remain intact after the 1st sync and the organization of his icons remain intact.
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    Sorry, I obviously wasn't clear. If you replicate the library from Computer 1 to Computer 2 by copying it, then all will be well. I routinely sync my iPhone and iPad both at home and at work using a single library that I migrate between the two locations via an external drive which is kept up do date using SyncToy.
    Backup the iPod touch on Computer 1.
    Copy the entire iTunes folder from Computer 1 to Computer 2, replacing any existing iTunes folder on Computer 2.
    Check that content is accessible in the migrated library. (Won't be a problem for a standard iTunes library where all the content is inside the iTunes Media folder which in turn is inside your iTunes folder).
    Connect iPod touch to Computer 2.
    Sync.
    In the unlikely event that something goes wrong (it won't) then you can connect the device back to Computer 1 to restore it.
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    tt2

  • Is the Volume Purchase Program available to businesses in Canada?

    I want to roll out iPads to our sales force but want to use Apple Configurator to control use of the devices.

    Sorry, I have no idea. I'm sure there is a reason, but being just a fellow user (as we all are here in these forums), I'm not party to what that reason might be.
    Regards.

  • Is there an ETA for the availability of Volume Purchase Program in UK?

    The Volume Purchase Program in the US looks to be an incredibily useful service.
    http://www.apple.com/business/vpp/
    Does anyone have any information about when/if this same service will be availabile to UK businesses?
    Many thanks

    Sorry, but Apple has said nothing that I've seen regarding the expansion of the VPP to any other countries.
    Regards.

  • Volume Purchasing Program -- how to use in practice?

    I have been pointed in the direction of the Volume Purchasing Program for Business described at http://www.apple.com/business/vpp/ .  I'm kind of trying to wrap my brain around this -- so far my "solution" to dealing with the AppStore is to find some work-around to the AppStore when there is software or a software update that an employee needs for his/her work computer.  (The most common work around being convincing the colleague that they can live without the software!)
    On the VPP webpage it refers to this document (http://images.apple.com/business/docs/VPP_Business_Guide_US_6_4_2012.pdf), which purports to show Apple's "solution" to businesses buying software for business use.  If I understand the concept correctly, we will have one email address, with one account, for all of the computers in the business.  So I set up an email account, example [email protected], attach it to the VPP as the AppleID, and all the bills go to there.  Suppose I need to buy seven copies of Keynote for my seven Sales Department laptops.  I go and make the purchase, which generates a single charge of $139.93 ($19.99 times seven) for all of the purchases.  And I get a code which can be used seven times to install the software on the seven computers.  Ok, so far so good.
    Then it gets a little vague.  The documentation describes four ways to install the software.  First way:
    Email the redemption URL directly to users. Users simply click the URL, either from their mobile device or from a Mac or PC. iTunes opens the app page in the App Store. The redemption code is automatically entered, enabling users to immediately download the app after authenticating with their Apple ID.
    Now we come to a full stop with cartoon special effects.  WHOSE Apple ID?!?!?  These are company-owned computers running company-owned software for business purposes.  Employees come and go.  Employees change jobs.  Jobs functions get reorganized.  Hardware and software get re-deployed to follow along with operational necessities.  Suppose the seven sales reps get new computers, and four of their old laptops go to delivery drivers and the other three get put on a shelf to canibalize for parts -- the seven copies of Keynote have to end up on the new computers, and need to be OFF of the old computers.  Suppose Larry, Curley and Moe are in a department that gets reorganized.  Larry leaves, and Curley takes over Larry's spreadsheets while Moe takes over Larry's presentations.  So Curley needs Larry's copy of Numbers moved to his computer while Moe needs Larry's Keynote.  How does that work?  Does Curley's machine end up with needing Larry's Apple ID to update Numbers and Curley's Apple ID to update Pages, with Moe's machine needing Larry's Apple ID to update Keynote and Moe's Apple ID to update Pages?
    There are 3 other methods to distribute software listed in the doc.  #2:
    Post the redemption codes and URLs to an internal website, such as a company intranet page. Your business can also create websites to manage the distribution of redemption codes and URLs. Notify your users that the app is available, then direct them to an internal website hosted on your company intranet to initiate the download. You can also build an internal app catalog that provides a web-based portal for employees to install apps directly from their device.
    This one doesn't mention Apple IDs for installation, but I'm suspicious that it will want an individual Apple ID per device, too, just like the email distribution.  The wording "their device" is a little ominous...
    Next method:
    Use a third-party Mobile Device Management (MDM) solution to centrally manage codes. Many third-party MDM solutions provide tools for IT administrators to upload the spreadsheets into a management console. These solutions help distribute codes to authorized users and keep track of how many devices have redeemed the codes provided. Check with your preferred MDM partner to see if these features are supported. To learn more about Mobile Device Management solutions for iOS visit www.apple.com/iphone/business/integration/mdm.
    Anybody know of a third-party solution that manages business software on business devices?
    Last Method:
    Use Apple Configurator to install apps on new or supervised devices. Apple Configurator on a Mac makes it easy to mass configure and deploy devices that are centrally controlled. Redemption code spreadsheets acquired through the Volume Purchase Program can be imported by Apple Configurator, tracking the number of apps installed on each device. To update deployed apps using Apple Configurator, you must reconnect to the same Mac from which the apps were installed. Learn more at itunes.apple.com/us/app/apple-configurator.
    Looking at the documentation (and the two scathing reviews!) this doesn't really work very well, AND it can only push software to iOS devices, where I need to mostly install on my 10.6, 10.7 and 10.8 machines.  And it specifically mentions that each piece of software creates a one-to-one relationship between the managing computer and the managed device.  Suppose my boss installs Keynote on machines 1 & 2, and I install it on 3, 4, 5, 6, & 7.  Then he install Pages on machine 1, 4, 6, & 7 and I install Pages on 2, 3, & 5.  The seven machines have 4 different permutations of who installed what.  That's with only seven machines, two admins, and two pieces of software -- imagine 70 machines and 20 pieces of software!!!
    Does anybody know how to make App Store software purchases work in a business that has business operational, security, and licensing issues?

    Looking at the examples posted in the documents, there are examples of qty 12 and qty 10, and no mention of minimum purchases.  There also appears to be no price break for apps purchased through the program.  So this is different from the 20+ program where you are getting volume discounts.  Clearly it's more valuable for the 20-and-over market -- can you imagine creating and managing 500 accounts with 500 separate bills when you buy 500 copies of a 99-cent app?  Aack!
    The default way that the App Store is set up is totally oriented to individual private purchasers.  The Apple ID is permanently linked to the app purchased, and you must know the username and password of the Apple ID that installed the app in order to update that app on that device.  Oh, and you can't just use one Apple ID and password for every machine in your group.
    I'm thinking of creating a naming scheme for Apple ID's -- one for each machine.  I'll create an email address for each machine and then that becomes the Apple ID for that machine's App Store purchases [email protected], [email protected], [email protected], [email protected], [email protected], etc.  Give them all the same password.  Then all I have to worry about is if I need to shift around software and recombine them so that I end up with multiple Apple IDs on single machines...

  • Volume Purchase Program in South Africa

    Does anyone know if the Volume Purchase Program will be made available in South Africa?

    Can anyone from Apple provide feedback with regards to the question above?

  • Volume Purchase Program and iTunes Store

    How do i remove an apple id from the Volume Purchase Program?

    it was indeed. one called 'apple-vpp@.......' and then called 'apple_ios@.......'
    both of these had been created from scratch and the only system they had wver been entered into was the ios vpp program!

  • About Volume Purchase Program

    I want to use the Volume Purchase Program, and in order to use this, whether my Apple ID must be under certain iTunes Stores like US and Canada, or it can be under any iTunes Store, like Hongkong and China?

    The VPP is available in Australia, Canada, France, Germany, Italy, Japan, New Zealand, Spain,  United Kingdom, and United States. If you are not in one of those countries, the VPP will not be availble to your company or school.
    Regards.

  • Volume Purchase Program (D-A-CH)

    Hy Guy's
    I heared that the Volume Purchase Program was started in Germany since 1-2 Month's ago.
    Does anybody know whether/when the VPP coming to Austria?
    Google couldn't help me and the apple support was not reachable...
    Thanks and best Regards

    Apple has not yet opened up the Volume Purchase Plan in Norway.
    Regards.

  • My mac can't find the volume" Data" on Time Capsule. Also Ican't find with the disk utility program the hard disk in the Time Capule; so I can't format the disk again. What can I do?

    My Mac can't find the volume " Data" on Time Capsule, Also I can't find with the disk-utility program the hard disk in the Time Capusule.
    So I can't format the disk in the Time Capsule
    Deconnevt and then connecting the power tp the Time Capsule gives also no solution.
    What can I do?
    Joe

    I listed the commands.. that is how you manually mount the disk.. follow exactly the commands I gave you.
    In finder use top menu, go, connect to server.
    Type in the following.
    AFP://TCname or AFP://TCIpaddress (obviously you replace with the actual name or the actual IP address).
    If that fails..
    try
    SMB://TCname
    Here is the screenshot.
    tardis4 being the name of my TC.
    It should then ask you for your credentials.
    And it should remember them in the keychain and be able to then get TM to connect.

  • There is something wrong with the volumes buttons in my macbook pro, every time i pressed the one who raises the volume, it leads me to the screen where (i do not no what its called) the background is black with the date and time and a calculator.

    There is something wrong with the volumes buttons in my macbook pro, every time i pressed the one who raises the volume, it leads me to the screen where (i do not no what its called) the background is black with the date and time and a calculator. However, when i lower it, my safari tab goes out of the screen. What do you guys think i should do? I'm getting very nervous.

    hey HAbrakian!
    You may want to try using the information in this article to adjust the behavior of your function keys to see if that resolves the behavior:
    Mac OS X: How to change the behavior of function keys
    http://support.apple.com/kb/ht3399
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

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