Won't print excel document - will print word document

HP Photosmart Premium C309a. first would run paper through and sound like it was printing, but with no printing on the paper(turned out to be a bad black cartridge for some reason - was full).
Then I later tried to print an excel document - wouldn't print at all. Does print word documents

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
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Pages won't print Word documents

All of a sudden I can't seem to get Pages to print Word documents. Pages documents print fine, but if I send a Word document to the printer, the printer seems to start, but then never prints. I have an Epson Stylus C86. This problem only happens in Pages and only with Word documents.
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Since it only happens with Word docs, I'm wondering if it's a font issue. For the sake experimentation, try highlighting the entire doc, and change fonts, then try printing again.
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Printer won't print word documents

I have a photosmart all in one 58200 printer. My os is windows vista(unfortunately). Up until recently I had no problem printing my word 97 documents and all of a sudden either the pc or the printer decided not to print them. It will print anything else in Microsof office. The message I get is "The exception unknown software except (0x0000005) occurred in the application at location 0x76072266.
I am out of work and need to print my resume'. HELP!!!!
Thanks,
Keala
This question was solved.
View Solution.

Hi,
KEALA wrote:
Do I download the free version of Open Office or the paid version.
Thanks,
Ke'ala
Open Office is free. Don't pay for it. Download it from OpenOffice.org
regards,
erico
Message Edited by erico on 10-03-2009 10:08 PM
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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I was referred to the printer diagnostics program by an HP support email. The diagnostics cured another problem with HP Solution Centre but now I cannot print my Word 97 docs. Test page, PDFs, Excel, emails all print normally.
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Same problem with a new Photosmart Plus B210. Hoping one of HP's Experts will be able to solve this today.

LaserJet 2600n won't print Ms. Word doc, Publisher, nor excel. Sends paper thru, but no print on it.

My HP Color LaserJet 2600n printer won’t print a Microsoft Word document, nor a Microsoft Office Publisher, any longer. When I try printing a Word document in `either black or colors, the printer sends the paper through, but no print is on the paper. When I click “Properties” in the print dialog box, I get a pop-up window saying, “Word cannot bring up the properties dialog because the printer returned an error.”
I reinstalled the printer driver, and restarted my computer, but this did not help. None of the trouble shooting actions helped.
However, it does print from notepad. But when I tried to print a Ms Excel document, the error box said, “Current printer is unavailable. Select another printer.” And when try to print a pdf file, I get message, “Adobe Reader stopped working.”
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Paul Champoux
[text removed for privacy]

I felt i had to come to help you if your problem was not solved.
I've a customer who just came up with this problem. He is using Office 2003 on Windows 7 Home Edition 64 bits. He is using also a Color LaserJet 2600n. We just reinstalled his software on a new computer and we started experiencing "Current Printer Is Unavailable" in Excel. When trying to access Page Setup, it was also giving us that same message, and
then we had a dialog listing every computer available.
We produced a PDF, tried to print from Acrobat Reader, it crashed too the same way you mentionned.
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We first installed the driver available from HP web site
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Hello Moyo1,
Welcome to the HP Support Forums!
First off, I am glad to hear you have been able to clear the clogged ink jet that was preventing the Photosmart D1660 from printing black. Regarding the current issue, not printing past a set page number, let's try and fix this for you.
Since you have a Windows Operating System, run the HP Print and Scan Doctor. This will look into driver, software and communication problems that could be causing this.
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JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hi @Salsify,
Welcome to the HP Forums!
I see that your HP Deskjet 3050a will print an internet page but not any documents on Windows 7. I am sorry to hear this but happy to help!
How is the printer connected? Wireless or USB?
Are you able to make standalone copies with the printer? Copy Text or Mixed Documents.
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Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Hi tking69!
Welcome to the Canon Forums and thank you for your post!
So that the Community can help you better, we will need to know if you're seeing any error messages and we also need to know which Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x). It's also helpful to know the way you connect to your printer (USB or networked via WiFi or Ethernet).
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If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone during normal business hours, or email anytime.
Thanks and have a great day!

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http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers-e-g-Windows-8/How-to-Assign-Alterna...
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Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Won't print excel document - will print word document

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