Won't recognize router

We did some renovations and changed the place of the router and modem. The modem is working fine as my desktop is hardwired and I have internet and it is working fine. We have two wireless laptops and neither one of the will recognize the router, although I can hook up to our neighbours unsecured line, so I know my laptops are both working. Any ideas what to do to "reset" the router so it can be recognized??? We have held the reset button for (on the back - push in with a pen) for 5 seconds and that didn't work.

As you resetted the router,you need to reconfigure the router from scratch.
If your Internet Service Provider is Cable follow this link
If your Internet Service Provider is DSL follow this link

Similar Messages

Comp won't recognize router

All the lights that are supposed to be on on my router are indeed functioning...however, it seems that my computer won't recognize the router (nobody's home) anyone have any suggestions?

First of all could you please inform us what is the model number of the Router at you are using in the network... Who is you ISP ( Internet Service Provider )? As per your information all the lights that are supposed to be on on my router are indeed functioning.... So please inform us the IP address that you are receiving on the computer that is attached with it.... Try to reset the router and power cycle the whole network and then check connectivity....

I have a MacBookPro with Yosemite and Safari won't recognize the router after sleep unless I restart the computer.

I have a MacBookPro with Yosemite and Safari won't recognize the router after sleep unless I restart the computer.
OS X 10.10.1.
Safari Version 8.0 (10600.1.25.1)
WiFi router connects with mail but not Safari

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

Deskjet 3050 won't recognize wireless network anymore.

Product: HP Deskjet 3050
Operating system: Windows 7-64 bit
Printer quit printing wirelessly. Using the control panel on the printer, I restored defaults. Now it won't recognize any wireless networks. I have unplugged computer, but that didn't help. I don't want to unplug my router, because I will lost all my DVR items (we are on AT&T uverse). Any tips?

Run a Wireless Network Test from the Network menu of the front panel. What does it say?
If everything is OK (which I suspect), re-install the printer with the temporary use of a USB cable just as you did originally when you installed it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Envy 5530 - computer won't recognize that the printer is on the same network

Product Name: HP ENVY 5530
OS: Windows 8.1
No changes made to system before issue occured
I bought this wireless printer last week (5-13-14). I have a working printer that was connected to my husband's work laptop via USB cable, but needed one to connect to our family computer, which is in a different room with the modem/router. My husband travels for work, so I want to be able to print without disturbing him and while he is away on business. I turned the printer on and connected it to my network with the password and printed out the network settings and the wireless report. There are about 8 other wireless networks in range of my printer (we're in a residential neighborhood), but we aren't having a problem with it connecting to someone elses stuff. I went online to download the driver software and it downloaded fine. I clicked on the desktop icon to launch the control panel for the printer and it opened up for me to install the printer. I went through every step and it won't recognize the IP address or the name of the printer, and therefore won't open up for me to do any scanning. Both the printer and PC are connected to the same network, but they won't recognize each other when it comes to going through the HP software to scan or print. I can go into word or something to print and it will let me print wirelessly, but it won't do anything from the control panel of the print software because it thinks the printer hasn't been installed. I've had Windows 8 on this computer since I bought it in 2012, but I have the computer defaulted to go to my desktop instead of the start screen, so I don't know if that makes a difference. I am going to go ahead and remove the device and uninstall everything so I can try again later. If I had known this was going to be a problem, I would have not bought the printer and just kept on doing what we'd been doing.

Hello SarahD_07,
Welcome to the HP Support Forums!
I understand you are having some troubles getting the Envy 5530 printing wireless on Windows 8.1. Are you able to take the I.P address of the 5530, type it into the address bar of your web browser and hit enter. Does it load a page about the printer?
Run the Print and Scan Dr to see if it can clear up the scanning issues if you can view that above page.
I will look out for your reply,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Officejet Pro 8600 won't recognize secure home network

Hi, just got an HP Officejet Pro. Setup went great, except for a snafu with our home network: it won't recognize it, even when I manually enter the name and password. It will however recognize our unsecured guest network. I temporarily set it up on that, but I'd rather be using the secured home network. I've run the wizard several times, reset to factory settings, all with the same result. Help?

Hi,
The issue could be due to the the Encryption level used in the router. You can try the solution available here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02920684&cc=ad&dlc=en&lc=en
Happy Printing
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

AppleTV won't recognize signal

AppleTV won't recognize WiFi signal. The base is 50 ft. away with 2 walls. Is this too far and if so, can I put a NetGear router connected to the modem with a firewire half way?

Hello hbirkie,
I recommend you take a look at this article named Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections found here http://support.apple.com/kb/TS4546
You can resolve many Wi-Fi issues by checking your network connection settings. You can view or adjust these by selecting Settings > General > Network on Apple TV:
If you discover that you aren't connected to a network, the signal strength is low, or some of these settings are incorrect or blank, try the following steps:
Ensure that Apple TV is within range of your Wi-Fi router or base station.
Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.
Make sure other devices (computers, iPhone, iPad, for example) are able to connect to the Wi-Fi network and access the Internet.
Check your Wi-Fi network settings on Apple TV:
Select Settings > General > Network > Wi-Fi and press the center button on the remote to display nearby networks.
Choose your Wi-Fi network from the list.
If your Wi-Fi network uses a password, make sure you are entering it correctly.
Restart your Apple TV by selecting Settings > General > Restart.
Try restarting your Wi-Fi router or modem by turning it off and then on again.
If possible, connect an Ethernet cable and verify your Internet connection. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and then try the steps again.If the above steps did not resolve your Wi-Fi issue, click the symptom below to display more detailed troubleshooting steps.
If you're unable to see your Wi-Fi network
Select Settings > General > Network > Wi-Fi and check if you can see any Wi-Fi networks. If you can see other Wi-Fi networks, the issue may be isolated to your Wi-Fi network.
Check for any obstructions and adjust the location of your router or Apple TV; also check for sources ofpotential interference.
If your Wi-Fi network is configured as closed or private, it will not broadcast the network name to Wi-Fi devices.You can join a closed or private network by selecting Settings > General > Network > Wi-Fi > Otherand entering the Wi-Fi network name, security, and password.
Try restarting your Wi-Fi router or modem by turning it off and then on again.
Update your Wi-Fi router to the latest firmware.For an AirPort Base Station, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
Verify that other devices can see and connect to your Wi-Fi network. If other devices cannot connect to your Wi-Fi network, contact your router manufacturer.
If after attempting the above steps, your Apple TV still cannot see any Wi-Fi networks and other devices are able to see and connect to your Wi-Fi network:
Restart your Apple TV: Select Settings > General > Restart.
If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by selecting Settings > General > Software Update. If your Apple TV can be updated, install the update and test again.
All the best,
Sterling

Windows - Airport Utility won't recognize Express plugged into Home stereo.

I am trying to set up the express to stream music to home stereo exclusively. I currently have a NETGEAR 108 Mbps (WGT624 v2) router set up on a Windows XP. Airport Utility won't recognize the device. Any ideas on how to make this thing work while keeping existing network? Thanks so much.

Let's double-check your AX's configure to receive audio via AirTunes.
Please reconnect the AX back to the Netgear before running the AirPort Utility.
Ok, compare your settings to the following within the AirPort Utility using Manual Setup:
AirPort > Base Station
o Base Station Name: <rename or leave default>
o Base Station Password: <enter desired password>
o Verify Password: <re-enter desired password>
o Remember this password in my keychain: (optional)
o Set time automatically: (unchecked)
AirPort > Wireless
o Wireless Mode: Join a wireless network
o Network Name: <existing Netgear's wireless network>
o Wireless Security: <select the encryption type of the existing wireless network>
o Wireless Password: <enter the existing wireless network password>
o Verify Password: <re-enter the existing wireless network password>
Music
o Enable AirTunes (checked)
o iTunes Speaker Name: <enter desired speaker name>
o iTunes Speaker Password: (optional)
o Verify Password: (optional)
o Click Update to write the new settings to the AX
In iTunes:
iTunes > Preferences... > Advanced > General
o Look for remote speakers connected with AirTunes (checked)

Lightroom (4.3) won't recognize the file type while importing from Canon 5d Mark iii

Anyone mind helping me trouble shoot why my Lightroom (4.3) won't recognize the file type of my Canon 5D Mark iii ?
I have seen this in a couple other threads but none of those suggestions worked for me. I am also a Mac user.

Bomal9 wrote:
I have Lightroom 4.3 and a Mark iii and cannot import raw files into Lightroom.
The above contradicts with this:
Bomal9 wrote:
I am downloading images through the Canon EOS Utility manager and have to import the photos in a folder into Lightroom.
So my reading of that is that you ARE importing Raw files from the 5D3 into Lightroom, but having to use a roundabout route to do so. Is that correct? If so, how are you trying to import when you "cannot import raw files into Lightroom", are you using a card reader or direct camera attachment? Have you tried both methods? And what happens when you do try?

Itunes for mac won't recognize ipod but iTunes on parallels will

Just upgraded itunes to 10.5 and purchased a new ipod classic (160gb). All my music is on my old macbook, but itunes won't recognize that the ipod is attached. Finder will, but iTunes won't. However, when I run iTunes in parallels desktop on the same mac, it recognizes the iPod and asks to sync. How do I get the mac itunes to recognize the ipod?

Sorry for the late response. I realised my notifications are off. I've tried that. All my software is up to date, setting for wifi sync are all checked off. I spent 1 hour on the phone with Apple with no results. Most threads are about Windows PC. I run a a MacBook. Variables could be my Linksys router but i/ve played with the firewall settings and nothing. I have a range extender but all devices are using the same network. Any final ideas?

HT202213 Apple tv won't recognize home share from my computer

I have turned on home shareing on both imac & apple tv but apple tv won't recognize my imac. the display just says turn on home shareing.
I managed to get to work once after I downloaded the latest version. It picks up the network ok, movies and music work fine.

if firewall in router or on the computer is not letting the shared lib be avaible then you need to change that

Mac Pro won't recognize ethernet connection

My Mac Pro won't recognize the Ethernet cable when it's plugged in. I know the cable and connection are good because my MacBook Pro recognizes it with no problem. I've had it for around a year, but have always used the airport to connect to the internet. It has two Ethernet ports on the back and I've tried both. Is there anything I need to do to configure the NIC card?
Thanks in advance!
Ryan

No, but you do need to configure the Ethernet port in Network preferences. Open Network preferences and select the Ethernet port. Click on the Advanced button then on the TCP/IP tab. Set the Configure IPv4 drop down menu to DHCP. Set the Configure IPv6 drop down menu to Off. Click on the Apply button. If all is well you should see a valid IP address in the network settings for the port. If you see an IP address starting with 169., then it means your Ethernet port is not getting an IP address from your router. You should have an Ethernet cable connected from the Ethernet port on the computer to one of the LAN ports on your router.

WRT54G won't recognize my password on a Macintosh Laptop

Hi there,
Im on a G4 Macintosh Laptop and have successfully connected my two wired computers to the router and have internet access....However I cannot seem to connect to the router on my wireless laptop. I have tried both WEP and WPA security setting and it won't recognize the password. The password I am using is a 10 digit numberic password. I either get the message that the network doesn't recognize my password (in WEP mode) or there was a error joining the network (WPA mode). Can anyone help me?

Use WPA. It is secure. Make sure you choose WPA on the Mac when you enter the passphrase. You should not use a numeric passphrase or a passphrase which only consists of numbers and letter a-f. Although, if correctly implemented, it does not matter, some routers/devices may have issues distinguishing numbers representing the passphrase with numbers representing the key. If you get an error, please post the exact error message. Does your Mac support WPA?
WEP can be cracked within minutes. For WEP you cannot use the "passphrase" or "password" you enter on the Wireless Security tab of the router. That is only used to generate the actual four WEP keys. Make sure your router is configure for transfer key 1. Then enter the first WEP key on the Mac. The WEP key consists of 10 or 26 hexadecimals. On a Mac you have to enter a $ sign in front of the hexadecimals to indicate that those numbers are a hexadecimal key.

My iChat won't recognize my password

I set up my iChat account using my google account but it won't recognize my password. I can sign in on google, but iChat just won't take it. How do I fix that? Can I reset my password?? This is very frustrating

Hi,
With a Google account set up in iChat there are several things to consider
The Account name used should be exactly as it appears when you log in to the Google Web mail page.
Apple's Mail app seems to allow you to use either @gmail or @googlemail.com to retrieve your mail.
But the Google Talk server is fussier than this and it must match.
Next.
In the Server Setting tab of of iChat's Preferences > Accounts fro the Google Account it should read that the server is talk.google.com
If you selected Google as the option in iChat 4 or 5 then thius will be done for you by the software.
In iChat 3 there is no Google option and you have to added it first as a Jabber Account then change the Server name.
Of course in iChat 4 or 5 if you chose Jabber and not Google you will have to change the server name as well.
iChat uses port 5223 to Login to most Jabber servers.
This port will need to be allowed or open in your Router.
See also this Users Tip at the Next Step stage for checking/amending the Keychain.
9:20 PM Friday; June 3, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

? MacBook won't recognize external disc drive

My MacBook's internal disc drive quit, so I'm trying an external Samsung SE-208 slim portable DVD writer.   It worked once, but now the mac won't recognize it. I tried a DVD switcher app - no luck. The Samsung plugs into the USB port, starts up OK then disappears from itunes, the desktop, Finder - It's gone. Can I completely disable the internal disc drive? Would that help? I appreciate ANY help.   I'm not skilled at these things so you need to spoon feed me. thanks

Thank you for your suggestion:
Hardware Information:
          MacBook (13-inch Late 2006)
          MacBook - model: MacBook2,1
          1 1.83 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          GMA 950 - VRAM: spdisplays_integrated_vram
System Software:
          Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:7:8
Disk Information:
          TOSHIBA MK6034GSX disk0 : (55.89 GB)
                    (null) (disk0s1) <not mounted>: 200 MB
                    Macintosh HD (disk0s2) /: 55.57 GB (9.75 GB free) (Low!)
USB Information:
          Micron Built-in iSight
          MediaTek Inc MT1806
          Apple Computer Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Startup Items:
          HWNetMgr: Path: /Library/StartupItems/HWNetMgr
          HWPortDetect: Path: /Library/StartupItems/HWPortDetect
          StartOuc: Path: /Library/StartupItems/StartOuc
Problem System Launch Daemons:
          [System] org.samba.winbindd.plist 3rd-Party support link
Problem System Launch Agents:
          [System] com.paragon.NTFS.auth.plist 3rd-Party support link
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [invalid] com.Affinegy.InstaLANd.plist
Launch Agents:
          [System] com.Affinegy.InstaLANa.plist 3rd-Party support link
          [System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link
User Launch Agents:
User Login Items:
          iTunesHelper
          System Events
          GrowlHelperApp
          Belkin Router Monitor
Internet Plug-ins:
          FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0
          Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
          QuickTime Plugin: Version: 7.6.6
          Scorch: Version: (null) - SDK 10.6 3rd-Party support link
User Internet Plug-ins:
          fbplugin_1_0_3: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
          Flash Player 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          None
Time Machine:
          Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
              15%          PluginProcess
              12%          WebProcess
               3%          EtreCheck
               2%          WindowServer
               1%          ps
Top Processes by Memory:
          120 MB          WebProcess
          70 MB          Safari
          57 MB          PluginProcess
          49 MB          EtreCheck
          45 MB          WindowServer
Virtual Memory Information:
          1.88 GB          Free RAM
          588 MB          Active RAM
          293 MB          Inactive RAM
          266 MB          Wired RAM
          115 MB          Page-ins
          0 B          Page-outs

Won't recognize router

Similar Messages

Maybe you are looking for