Wonky port, won't charge. What do I do?

I have gone through 4 car charges and was relying on wall chargers to keep my phone charged while at work on the road. Now even my wall chargers are not working. The port seems to be loose and doesn't allow for the male end of the charger to make a good seat in the port. I've tried everything and to no avail. What gives Verizon?

Keeping your phone charged is very important to us Hoderbaby13. I'm sorry to hear you are having so many issues with the charging port. The port and the actual charger can be sensitive if used with force. I have also had to replace my charge before so I understand. If the port is loose, it may look as if its damaged and eventually the phone will need to be replaced. Every new phone comes with a 1yr manufactures warranty, which covers defects not caused by damage. YOu can take the phone to a corporate store to be evaluated and if your still under warranty and there is no damage, it can be replaced. If you know it is damaged or they can see damage, you will have to replace it through insurance, if you have it or by purchasing a new phone. Please let us know if you have any questions or concerns. Check for insurance online via my verizon http://bit.ly/xB4iTc . Check for upgrade eligibility via #Upg.
KinquanaH_VZW
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I called Apple's service and support line to see why Apple couldn’t cover this type of repair. I was finally connected to the support agent, *******. I explained the problem to her, and she gave me the same response as the apple store employees, "you can repair the phone for $190 or get a new one for $199. If this happened 3 months ago, it would have been covered under warranty, or if you purchased the AppleCare plan for it, it would have been covered, too."
Why is it so unreasonable to ask for an exception to be made to the warranty in this case? The rude, cold shouldered response I received from *******, wasn't inline with Apple's brand image of simplicity and service. I work in advertising, surrounded by Apple's core consumers, and have the power to influence my colleagues (your consumers) through word of mouth. We're the early adopters of your newest products and Apple Brand loyalists, but experiences like this one, can tip the scales very quickly...
Why does the quality of your service depend so much on a purchase date? This product barely survived past the halfway point of it’s two year service contract, before it just failed. It wasn’t subjected to abuse, only normal wear and tear. The screen still looks like new and is as clear as the day I bought it, but the partial failure of this simple plug, has rendered the product useless.
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<Edited by Moderator>

FYI - this is a user to user help forum only, so you aren't addressing anything to Apple here, and fellow users won't be able to change this for you.
This is unfortunate, but the same applies with the warranty on any product. The warranty begins on the purchase date with every product that I've purchased. It isn't unreasonable to ask for an exception and more than likely exceptions have been made depending on the situation, but if Apple made an exception for you in this situation, where is the line drawn for someone else? If an exception is made 3 months after the warranty expires, what is wrong with making an exception 6 months or a year after the warranty expires? Apple provides a one year warranty on the iPhone with the option to purchase the AppleCare extended warranty anytime prior to the one year purchase anniversary date, which extends the standard one year warranty by an additional year.
I've been a portable computer user since 2000 or so, and I usually purchase the AppleCare extended warranty for my Mac purchase, waiting until the just before the standard warranty period expires - since a portable is subject to more compared to a desktop. I plan on purchasing the AppleCare extended warranty for my iPhone 3G within a month before the one year purchase anniversary date. Something can go wrong 3 months after the AppleCare extended warranty expires or two years after the purchase date which would be covered under the warranty, but at that time I'll be out of luck since the warranty coverage will have expired, and the same for any product I purchase which has a limited warranty period.

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Wonky port, won't charge. What do I do?

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