Word 2013 and documents with more than 400 pages

Hi,
we have the Problem that Word 2013 need terrible long to load or save documents with a large number of pages (>400). Ther are no Images or Links inside the document nor are there references to any templates. The File size is not so large, its about 2.5-3MB.
The User says that this was faster with Office 2010. I could not beleave this, cause on a test mashine with Word 2010 it wasn't faster. 
Now my question. Are ther any Options, registry keys ore something else, we can use to speed up this behaviour? Someone has an idea on how to solve this issue? This user is killing my nerves, every 10mins he gives me a call or write an email to me, why its
not working and why we can not solve the problem. ;-)
Thanks for any ideas
Micha

If, in your testing you've confirmed the document is, in fact, no faster to load or save, then that's what matters insofar as Word is concerned. Without knowing what else might have changed, it's impossible to give a definitive answer. Possibilities that
wouldn't show up on a stand-alone PC include documents that are attached to templates whose location no longer exists on the network, or if Windows is using a printer driver that is located on a network print server or the user's workstation has damaged/missing
fonts. See: http://support2.microsoft.com/kb/280821
All these issues are easily resolved - the template one can even be resolved by the user. To attach a different template:
1. Open the document
2.Choose Devloper|Document Template.
3.If anything other than 'Normal' is listed, click Attach.
4.In the Attach Template dialog box, select the template that you want, and then click Open.
5.In the Templates and Add-ins dialog box, click OK.
In the meantime, report the user to management for harassment! Pestering about the issue every 10mins is unreasonable.
Cheers
Paul Edstein
[MS MVP - Word]

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