Word issues with upgradeing reports built in 10 to crystal 2008

Question

We have a bunch of reports that were built and running with 10. We are trying to upgrade our servers to run with crystal 2008. The reports built in 10 have been working when run with the crystal 2008 runtime. With the exception of a problem when opening a report in word. I have figured out if I change the page set up in word to be landscape the report will now show fine. Also if i edit the actual rpt to be much narrower than the original, it will execute correctly in word. Has anyone else had this problem? Word will run very slow and there will be blank pages in between a multi page document.

Answer 1

Hi Bill,
Not sure what version you are using, get SP1. In the report designer if you got the Page Setup options try checking on Dissociate Formatting Page....
If you are using RAS and SP1 you can do this in code something like this:
System.Drawing.Printing.PrintDocument pDoc = new System.Drawing.Printing.PrintDocument();               
PrintReportOptions rasPROpts = new CrystalDecisions.ReportAppServer.Controllers.PrintReportOptionsClass();
CrystalDecisions.ReportAppServer.ReportDefModel.PrintOptions MYPRTOpts = new PrintOptionsClass();
if (rdoCurrent.Checked)
                pDoc.PrinterSettings.PrinterName = cboCurrentPrinters.Text;
                MYPRTOpts.PrinterName = cboCurrentPrinters.Text;
                MYPRTOpts.PaperSize = (CrPaperSizeEnum)
                         pDoc.PrinterSettings.PaperSizes[cboCurrentPaperSizes.SelectedIndex].Kind;
                MYPRTOpts.PaperSource = (CrPaperSourceEnum)
                         pDoc.PrinterSettings.PaperSources[cboCurrentPaperTrays.SelectedIndex].Kind;
     // added the below line to verify the changes work.
                MYPRTOpts.PaperOrientation = CrPaperOrientationEnum.crPaperOrientationLandscape;
                // new API added to allow changing printing options
                MYPRTOpts.DissociatePageSizeAndPrinterPaperSize = true;
                MYPRTOpts.PageMargins.Left = 1;
                MYPRTOpts.PageMargins.Right = 1;
                MYPRTOpts.PageMargins.Top = 1;
                MYPRTOpts.PageMargins.Bottom = 1;
Thank you
Don