Work flow Organisational management
In my work fow, the agent assignment is made by position. ie, People at this position can execute the task. But, my requirement is that the position is selected from a table at run time. So, how can I dynamically assign a position in the workflow?
Ratheesh,
Welcome to the SDN Forums!!!
You can do the dynamic agent assignment by defining a custom Agent Determination rule using Function Module. Use txn PFAC to maintain Rules.
See the links below for more info:
<a href="http://help.sap.com/saphelp_nw04/helpdata/en/ef/3dc9529bbe11d189470000e8216659/content.htm">Defining Rules Using Function to Be Executed</a>
<a href="http://help.sap.com/saphelp_nw04/helpdata/en/bb/bdc296575911d189240000e8323d3a/content.htm">Rule</a>
Please post any Workflow related questions in the Business Process Management Forum.
Hope you are familiar with rewarding helpful answers. If not, <a href="https://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/crphelp">click here.</a>
Cheers,
Ramki Maley.
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Advance Search not working in Document Management Task Flow
Hi,
We are using Document management task flow to manage UCM content. The simple search works for us but the Advance search does not work. Does anyone know of any possible reason why this could happen. Any hint would be really appreciated.
Thanks
SalimHi Srinath,
Thanks for replying.
So in my scenario when I try to search the content using the simple search which is present at the right hand top corner I get the search result properly. But when I try to search by clicking on the Advance link which gives me a option to search by Filename, Keywords and adding other filters, it always returns zero search results.
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Regarding work flow in the organisation
Hello,
I am new to SAP XI. I want to join as a SAP XI developer. So I want to know about the work flow in the organisation. Means who will raise issues and who will take care of it first. and how it will reach to SAP XI developer.
What are the human roles in the SAP XI Work flow in the organization and what are their responsibilities. Who will responsible to write the Java mapping coding or ABAP mapping coding or XSLT mapping coding.
Thank you
Edited by: jyotsna dm on Apr 12, 2008 6:54 AMHi,
In XI: It is separated in two parts
1) XI basis (Administration)
Activites are:
1) XI installation
2) Configuration activitie
3) Post installation checks
4) SLD configuration
5) Create Users,
6) Role assignments.
And many more
2) XI Implementation and development.
Under the development you have two parts Integration repository which is desing part which involves small amount of Java knowledge whenever your requirement is not fulfilled by standard SAP XI function.
and integration Configuration:
This is very simple stpes once your design is over.Based on your requirement you have to use the standard adapter provided by SAP for example if file is coming then u will go for File adapter,if IDOC is psoted to R3 then you go for IDOC adapter,communication with remote client u go for SOAP adapter.
XI Project lifecycle:
1) Blue printing phase (Design phase).
2) Build phase (Development)
3) Integration testing
4) Project go live
5) Support.
Now coming to ur question.
XI Developers role and responsibilities are:
Analysis of the Functional Specifications which is received from Function people.
Understanding the processes related to the third party non SAP and SAP systems.
Raise issue log for the business requirement which is not understood from functional spec.
Prepare Technical Specification Document,
Do the development: now developer has to do the coding which either involved java,XSLT,abap mapping.
Prepare the UTC
Reviewing Interface Technical Specifications and Unit Test Document, Interface build and Unit Test, Self and peer review of the deliverables, develop Interface Object via Design and Configuration.
Project golive and give support and do bug fixing,change request n all.
hopw u got the prefect workflow.
chirag -
Grant the access rights to manager run the work flow history report without edit /delete rights
I found that only Team Member / Workspace creator / Administrator can run
the work flow history report. However, we have a Purchase Order request
which need ask the supervisor for 1st approval and manager for 2nd approval.
But those managers want to see who prepare the P.O. and supervisor done the
first approval before their 2nd approval. How can I can grant the access
right to the manager to run the work flow history report for this purpose? I
tried grant the role "team member" to those manager, however, it will also
allow them to modify or delete the entry as they are the team member, but we
only want allow those managers can approve the entry and view the work flow
history without other acces such as add/delete/edit to prevent the human
mistake.
Pls advise how can I do this? Thanks!
RegardsCreate a new role in teaming can fulfill this requirement. Thanks!
"Joey" wrote in message news:_Cvqo.66903$[email protected]. .
I found that only Team Member / Workspace creator / Administrator can run
the work flow history report. However, we have a Purchase Order request
which need ask the supervisor for 1st approval and manager for 2nd approval.
But those managers want to see who prepare the P.O. and supervisor done the
first approval before their 2nd approval. How can I can grant the access
right to the manager to run the work flow history report for this purpose? I
tried grant the role "team member" to those manager, however, it will also
allow them to modify or delete the entry as they are the team member, but we
only want allow those managers can approve the entry and view the work flow
history without other acces such as add/delete/edit to prevent the human
mistake.
Pls advise how can I do this? Thanks!
Regards -
Could you explain the work flow logic in dispute management
Hello,
Could any one explain the the work flow logic in dispute management .
When will the first work flow initiate and who will recive the first notification and what are the action he/she usually perform. How it trigger to next level and what is the events consider for the next work flow trigger.
If some one could share a real work flow example in line with Dispute management will be great...
regards
SibichanDispute management workflow will help to automate business process.
When some action or information is expected form individual or department then
Workflow can be triggered on editing some field in dispute case and workitem is send
to individual or group, So that they can respond to it.
We can use function email notifications to speed up the process.
Based on organizational needs triggering events can vary.
Regards,
Raju -
Work Flow Management in SAP EHS
Dear Friends
Are there general requirements of work flow management in SAP EHS. Actually, i dont have much idea on this. Please guide me.
As far as my understanding goes, i know one process where EHS manager/officer can give approval for work permit in PM. Here we might need work flow management.
Are there such cases/scenarios where we need work flow management in EHS. Please let me know.
Regards
Vikram SethiHi,
Work flow managment shall be considered part of Product life cycle Management, the important steps are are: Design, sales & production and service: which may be disaggregated into Product idea, start of production, end of production and discontinuation of product.
In the work flow management, phases involved are product design phase, production phase, sales & transportation, service phase. Each phase has its importance starting from design to reduce waste generation to disposal mode of waste generates from the disappearence of the product.
I hope the above info is useful to good extent and to ahead further.
regards,
mahesh -
Dear Friends,
1.Can somebody throw light on Work Flow management?
2.How is SD integrated with Work flow and what are the business processes that needs work flow in SD?
3.Is it like a Work flow consultant is required to handle this or can we handle the workflow from SD end itself?
Thanks
IsaacHi,
Few points on workflow was prepared by me and screen shots are not there. You can refer
ALE, EDI and IDOC Technologies for SAP by Arvind Nagpal
For further detail.
if the requirment is minimal then SD consultant can handle otherwise Workflow consultant is required.
Introduction
The workflow management system provides procedural automation of steps in business process. A business process can consist of several steps. Historically the tasks have been coordinated manually or by some means of communication (sticky note, email, shouting and so on). The common problem in these approaches is in efficiency; each lacks a way to trace where a task is, who executed (or executing) it, and how much time is required.
In contrast, workflow management system ensures that the right work is sent to the right person at the right time in the right sequence with the right information. The ALE/EDI interface mainly uses workflow for exception (or error) handling.
Application of Workflow in ALE/EDI
Error Notification
Error notification is the primary use of workflow. When exceptions are raised in the outbound and inbound process workflow is started and handled as shown in the below flow diagram.
Active Monitoring
Active monitoring allows you to specify threshold values for the state of the system. If the system crosses the threshold limit, a person responsible for the system problem can be notified. For example you can have some one notified when the number of failed invoice IDOCS in the system exceeds 50.
Rule Based Inbound Flow
This application of workflow in ALE/EDI does not under the category of error handling. You can set up workflow to handle processing of an inbound IDOC. Normally, an inbound IDOC starts a function module that invokes the posting program to create an application document from the IDOC.
In contrast, if you use a workflow, you can set up to do whatever is needed for your business process. SAP doesnu2019t provide standard workflows for the inbound ALE/EDI process, but you can develop your own workflows and tie them to the ALE/EDI process.
For example an incoming order change IDOC can be routed via workflow to a person for review. If the change requested are acceptable the IDOC can be posted.
The Architecture of ALE/EDI Workflow
The components used in ALE/EDI workflow fall into two categories:-
u2022 PD-ORG (organizational) object
u2022 Workflow object
You can view and maintain these components by using the T-code SWLD (Area Menu for workflow).
PD-ORG
Workflow
PD Organizational Objects
PD ORG object is used to represent the companyu2019s organizational structure in SAP. The following are the PD ORG objects.
u2022 Organizational Units (O)
An Organizational Unit can represent a department, physical location, division or subsidiary.
u2022 JOBS(C)
A job involves performing one or more business tasks. For example, sales order clerk, secretary and manager. Although it is possible to assign individual task directly to a position, it is advisable to group tasks together in a job and to assign the job to the position.
u2022 Position(S)
A position in a company represents his or her rank. If an employee is promoted, that person leaves his or her current position and is assigned to another position. For example, sales order clerk plant 1000, secretary of company code 1000 and manager of accounts.
u2022 Users (US)
A user is a person who has been granted access to the SAP system to use various functions.
All the above mentioned PD ORG objects can be created, changed and displayed by using following T-codes.
u2022 PPOCE Create mode.
u2022 PPOME Change mode.
u2022 PPOSE Display mode.
Screen shot1.
Work Flow Objects
Business objects
A business object represents a business entity that has a definite state and various properties. You can carry out various functions on the object. A business object encapsulates the entire functionality of an object. A business object is given a name in SAP.
For instance, a standard material is assigned the name BUS1001006; it has properties such as material number, description, and material type. These properties are represented using attributes of the business object. The various operations that can be carried out on an object are implemented with methods. For example, if you want to create a material, you can call that business objects create method. An object also has different states. It exposes its various states by publishing events. For example, the material object has created event that is published whenever a new material is created.
The T-code for Business Objects is SW01.
Screen shot2.
Tasks (T or TS)
A task defines a piece of work that can be executed and tracked in the system. Technically, a task points to a method of an object as shown in the below screen shot. In addition, a task defines the text the purpose of the task, the triggering event based on which the task is started, the terminating event that marks the completion of the task, and a role that contains the rules to identify the person who is responsible for executing the task. A task can be started in response to an event triggered in the system. Tasks are categorized as
u2022 Standard Task
Standard Task is provided by SAP and is client independent.
u2022 Customer Task
Customer Task is client dependent and is developed by customers.
The T-code for Tasks is PFTC.
Screen shot3.
Roles
Roles are workflow objects used to determine the person responsible for carrying out a specific task. Each task has a role assigned to it.
The T-code for Roles is PFAC.
Screen shot4.
Work item
A work item represents an instance of a task that needs to be executed. The work item can have various states that govern the operations allowed. The following table describes the various states of a work item and its effect on usability.
Status Description
Ready A work item is created and is visible to all selected agents.
Reserved A work item has been reserved by a user and disappears from all the inbox of other selected users.
In process A work item is being worked on and can be seen in the inbox of the user who started working on it.
Completed A work item is complete and cannot be seen in the inbox of any user
The SAP INBOX
The SAP inbox is an interface to manage workflow items and SAP office documents. The below screen shot shows a list of work items in a useru2019s inbox. The SAP inbox contains separate buckets for office documents and workflow items. Office documents are email documents and workflow items are work items. You can display and execute the work items from the inbox. The inbox is highly configurable.
Screen shot5.
Error Notification Process
The error notification process comprises the following steps:-
u2022 Determining the task to be started.
u2022 Routing the error to a responsible agent as a work item.
u2022 Processing of the work item by the responsible agent.
Possible Agents versus Selected Agents versus Actual Agents
A task has three types of agents based on rights to execute:
u2022 Possible agents
Possible agents represent persons who can execute a task. Not all the possible agents get a work item when a task is started.
Possible agents are configured in the system by assigning a task to
several HR objects (job, position, Org unit). A task can be set to
General task, which means that it can be executed by any one.
u2022 Selected agents
Selected agents are the users who get a work item in their inbox. They
are determined by role resolution logic. Selected agents must be a
subset of possible agents. If the selected agent is not found, the work
item is sent to all possible agents. The selected agents are configured
in the partner profile and the IDOC administrator in T-code WE46.
u2022 Actual agents
The actual agent is the person who executes the work item from the inbox. A work item can have several selected agents but only one actual agent. When a selected agent executes a work item, the actual agent for the work item is established, and the work item immediately disappears from the inbox of other selected agents. However, if an actual agent realizes that he or she cannot resolve the problem, the user can replace the work item, causing it to reappear in the selected agentu2019s inboxes.
Level of Agents in ALE/EDI process
Level 1
If a partner profile is located for the problem, the organizational object specified at the message level (inbound or outbound) in the partner profile is notified.
Level 2
If level 1 is cannot be identified because of the problem locating the record, the level 2 organizational object specified in the General View of the Partner profile is read.
Level 3
If neither level 1 nor level 2 can be identified, the system reads the EDICONFIG table for IDOC administrator and sends a notification.
Processing by the Responsible Agent
u2022 The steps necessary to fix an error for which a work item is generated are as follows.
u2022 Execute work item to display the error. Examples of errors include problems in the control record, errors in IDOC data, and incorrect configuration.
u2022 The cause of the problem can usually be determined from the error message. If applicable, additional error information is also available for certain type of errors (for example application errors).
u2022 After the cause of the problem has been determined, it must be fixed outside workflow (or in some cases, within workflow). The recovery procedure depends on the nature of the problem.
- If the error is in the IDOC data, the IDOC can be edited and then reprocessed from workflow.
- If the error requires restarting the process from the beginning, the IDOC has to be marked for deletion to stop it from further processing and to clear the work item from the inbox.
- If the error involves an IDOC that has not been created yet, the work item merely informs the person about the error.
Important T-codes
T-code Description
SWLD Area menu for work flow
SBWP or SO01 Sap inbox
SW01 Business object builder
PFTC Task/ Task Groups
PFAC Roles
SWU3 Maintain standard settings for SAP business workflow
PPOM To change ORG structure
SWUS Start workflow(Test Environment)
SWI15
SWI13 Task profile for user
Books Referred
ALE, EDI and IDOC Technologies for SAP by Arvind Nagpal -
I am unable to register Work Flow Manager with SP Sites. I have two sites (Different Site Collections). Everything is setup correctly. Here is what I am using to get SP site register but having to luck
Register-SPWorkflowService –SPSite http://intranet –WorkflowHostUri "http://intranet.trp.com:12291" –AllowOAuthHttp
I also tried server name.
Register-SPWorkflowService –SPSite http://trpwfe1 –WorkflowHostUri "http://trpwfe1.trp.com:12291" –AllowOAuthHttp
Here is the error message
Register-SPworkflowService : The remote server returned an error: (404) Not Found.
Windows 2012 Server x64, SharePoint 2013, SQL 2012Still no luck. I did not do #3 as I would like to keep Workflow Manager on WFE server. I look at the log file and here is what it show
Attempting to download security token service json metadata from 'http://servername:12291/$System/$Metadata/json/1'. e1dd5b96-9219-4d44-9ae9-75b658c8be48
12/25/2013 09:55:09.89 PowerShell.exe (0x2060) 0x1C4C SharePoint Foundation Application Authentication
afroo Unexpected An error occurred while downloading and parsing the json metadata document. Exception: System.Net.WebException: The remote server returned an error: (404) Not Found. at System.Net.WebClient.DownloadDataInternal(Uri
address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at Microsoft.SharePoint.Administration.SPSecurityTokenServiceJsonMetadataClient.DownloadMetadata(Uri metadataEndpointUri) e1dd5b96-9219-4d44-9ae9-75b658c8be48
12/25/2013 09:55:09.89 PowerShell.exe (0x2060) 0x1C4C SharePoint Foundation PowerShell
6tf2 High System.Net.WebException: The remote server returned an error: (404) Not Found. at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at
System.Net.WebClient.DownloadData(Uri address) at Microsoft.SharePoint.Administration.SPSecurityTokenServiceJsonMetadataClient.DownloadMetadata(Uri metadataEndpointUri) at Microsoft.SharePoint.Administration.Claims.SPTrustedProviderBase.UpdateFromMetadataFeed(Boolean
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metadataDocument) at Microsoft.SharePoint.Administration.Claims.SPTrustedProviderBase..ctor(SPPersistedObj... e1dd5b96-9219-4d44-9ae9-75b658c8be48 -
We have purchased the Oracle Collaborative Suite and the Oracle 9i AS portal. The OCS features show that it has a work flow module included in it. Is there an Adavanced Workflow management module available separately or is itincluded in the OCS?
Hi,
At present we have Portal 10G (9.0.4.1). We are looking for OCS with very good work flow management capabilities. Very simliar to your requirements. Appreciate if you can share your experience with this combination.
Thanks,
Vijay -
Solution Manager : CHARM Work Flow - Mail sending
Hi All,
Can you please help me in CharM work flow - Mail sending?
I have created a Action definition say "Z_SEND_MAIL_TO CHANGE_MANAGER : Sending Mail to Change Manger " and given process type as Smart Forms Mail.
My Concern is in Condition Configuration.
I want to give the start confition for Z_SEND_MAIL_TO CHANGE_MANAGER action as
E0005ZDHFHEAD or E0004ZDHFHEAD or E0001ZDHFHEAD.
How do I give more than once condition ata time for an action.
Regards,
SKHi Team,
Looking for the details as earliest. Thanks in advance.
Regards,
SK -
Notification Processing - Work flow Management
Hello friends,
My requirement is - When ever a notification is created it needs to be automatically displayed in the Inbox of 'Person/User Responsible'.
Which settings needs to be done to activate this work flow?
Regards,
NarendraSAP Standard workflow needs to be activated for the Notification Creation EVENT
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Work flow of Engineering Change Management
Hi,
We have created the Transport Request , few are customization(Creation of programme mamager) and few for work flow( change in work flow).
What is the sequence of Transport this request?Hi,
this you need to check with your developer, whether any dependency is there for this transport. Based on the dependency, in a particular order you need to transport, else the transport will fail.
regards,
V. Suresh -
Hi,
I want to create workflow for the documents created like notification creation, order creation, etc., What are the steps to create. As I am fresher to create work flow, kindly clarify me in detail with the step by step procedure,
Regards,
Maheswaran.Thanks,
Forgot to add SAP Help..
You may get a better response from the [Workflow|SAP Business Workflow; forum
PeteA -
Hello experts ,
Created organization
Company
Hod of department user-mgr01 -- level 1
Manager user-mgr03 level 2
Employee 01 user-Emp01 level 3
Employee 02 user-emp02 level 3
Employee 03 user-emp03 level 3
In work flow I put two decision Step
1 for manager approval here I used rule 00000168.
2 for hod approval here I used rule 00000157.
After manager approved workitem should go to hod . this my scenario
employee 03 Trigger the workflow based on the rule 00000168 workitem will go to manager
It's working fine .
After manager approved
Next decision step will executed
Work Item should go to superior of ( Manager ) that is Hod of department, here I am using rule 157.
but it would go to manager.
How to solve .
Regards
Krishnan R.Hi
Thanks for response .
here we should not assign any hard coded values like position id, organisation id . but the workitem will go to his superior based on the organisation structure .
i did small mistake ,ok it is working in workflow . when i run the workflow seperately
i am executing the workflow through web dynpro abap ,
it getting started and working fine upto manager approvel .
but HOD approval decision step was not executed .here ( i am using rule 157 ) after approved manager .
but i specific organisation id instead of using rule 157 in HOD approver decision step of workflow .
it is working in uwl .
i want to use rule 157 in decision step of HOD
but it is not working in UWL . what should i change
Please give suggestion
Thanks and Regards
Krishnan R . -
Hi Gurus,
in our project we are having to work through solution Manager. I am new to the solution Manager environment.
a) Is there any link that helps us understand the basics of working on solution manager.
b) Also, i understand we need to give the transaction codes that we work on in solution manager. (But in HCM as we work in the IMG the transaction code is always seen as SPRO for most of the configuration)
c) How do we set the T Codes for entire configuration?
We have the sub modules
a) Personnel Administration (Recruitment Included)
b) Organisation Management
c) Time Management
d) Payroll
e) Personnel Development (PMS- OSA)
f) Training and event Management
g) ESS and MSS
Awaiting your reply and Thanks in advance
Regards
RRThe SAP Solution Manager application management solution facilitates technical support for distributed systems u2013 with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A centralized, robust application management and administration solution, SAP Solution Manager combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. And, as a customer of SAP, you have full access to the core SAP Solution Manager for no extra charge.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
SAP Business Suite implementation and upgrades u2013 SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Change control management u2013 SAP Solution Manager controls all software and configuration changes of the IT solution. This includes the approval process for change requests, the deployment of changes, and later analysis of changes. This ensures quality of the solution and enables traceability of all changes.
Testing u2013 SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support u2013 The service desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Root cause analysis u2013 The diagnostics functions in SAP Solution Manager allow identification, analysis, and resolution of problems, even in heterogeneous environments. This helps to isolate general performance bottlenecks, to isolate exceptional situations, to record the activity of single users or processes, and to identify changes to the productive landscape. As a result, problem resolution is accelerated and business availability increased.
Solution monitoring u2013 SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting u2013 SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing u2013 SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
Administration u2013 Administration tasks are mainly executed locally on the involved systems, but can be accessed and triggered from a central administration console. The administration work center in SAP Solution Manager offers a central entry point and unified access to all SAP technology.
The concept is very user friendly and can be easily worked on. Thank you friend for your response.
i used solar 2 and was able to work further.
Regards
RR
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