Could you explain the work flow logic in dispute management

Hello,
Could any one explain the the work flow logic in dispute management .
When will the first work flow initiate and who will recive the first notification and what are the action he/she usually perform. How it trigger to next level and what is the events consider for the next work flow trigger.
If some one could share a real work flow example in line with Dispute management will be great...
regards
Sibichan

Dispute management workflow will help to automate business process.
When some action or information is expected form individual or department then
Workflow can be triggered on editing some field in dispute case and workitem is send
to individual or group, So that they can respond to it.
We can use function email notifications to speed up the process.
Based on organizational needs triggering events can vary.
Regards,
Raju

Similar Messages

  • Could you guide the settings for GWI with MS Outlook for CRM 7.0 .

    Dear Experts,
    Could you explaine the settings for GWI with MS Outllok for SAP CRM 7.0 and what are pre requests we need.
    1. How to install this Add on in CRM 7.0 and which version is support for CRM 7.0.
    2. How to set up (configure) in crm 7.0 and MS out look.
    3. As per my knowledge from MS to CRM its bidorectional data flow isu2019t true?
    4. Can we get masterdata like Accounts and Products in MS Out look tool?
    5. How we can map activity from MS out look to CRM?
    Regards,
    Jemmi.

    Please see my answer to your identical threat in forum Webclient UI.
    Please open your questions only in one forum.
    Kind regards
    Manfred

  • HT1284 Can I back up my Mac and my pc to the same external hard drive?  If so, could you explain how? Thanks.

    Can I back up my Mac and my pc to the same external hard drive?  If so, could you explain how? Thanks.  I am a new user with mountain lion.

    You could partition the drive into 2 partitions.  One formatted as HFS+ for Mac OS X back, and one formatted as NTFS for Windows backup.
    You would have to move the drive from system to system to do your backups.  If there are 2 systems, I would suggest just getting separate drives for each, unless they are both laptops, then you will be disconnecting the drives all the time anyway.
    Unless Windows is running in a virtual machine on your Mac.  Then a partitioned drive would be fine.

  • Could you explain how the read-write-backing-map-scheme is configured in...

    Could you explain how the read-write-backing-map-scheme is configured in the following example?
    <backing-map-scheme>
        <read-write-backing-map-scheme>
         <internal-cache-scheme>
          <class-scheme>
           <class-name>com.tangosol.util.ObservableHashMap</class-name>
          </class-scheme>
         </internal-cache-scheme>
         <cachestore-scheme>
          <class-scheme>
           <class-name>coherence.DBCacheStore</class-name>
           <init-params>
            <init-param>
             <param-type>java.lang.String</param-type>
             <param-value>CATALOG</param-value>
            </init-param>
           </init-params>
          </class-scheme>
         </cachestore-scheme>
         <read-only>false</read-only>
         <write-delay-seconds>0</write-delay-seconds>
        </read-write-backing-map-scheme>
    </backing-map-scheme>
    ...Edited by: qkc on 30-Nov-2009 10:48

    Thank you very much for reply.
    In the following example, the cachestore element is not specified in the <read-write-backing-map-scheme> section. Instead, a class-name ControllerBackingMap is designated. What is the result?
    If ControllerBackingMap is a persistence entity, is the result same with that of cachestore-scheme?
    <distributed-scheme>
                <scheme-name>with-rw-bm</scheme-name>
                <service-name>unlimited-partitioned</service-name>
                <backing-map-scheme>
                    <read-write-backing-map-scheme>
                        <scheme-ref>base-rw-bm</scheme-ref>
                    </read-write-backing-map-scheme>
                </backing-map-scheme>
                <autostart>true</autostart>
            </distributed-scheme>
            <read-write-backing-map-scheme>
                <scheme-name>base-rw-bm</scheme-name>
                <class-name>ControllerBackingMap</class-name>
                <internal-cache-scheme>
                    <local-scheme/>
                </internal-cache-scheme>
            </read-write-backing-map-scheme>

  • Could you explaine me what is the diffternce between APO VMI  Vs  R/3 VMI ?

    Hi Experts,
    could you explaine me what is the diffternce between APO VMI  Vs  R/3 VMI ?
    Thanks
    babu

    Hi,
    VMI is Vendor managed Inventory. APO can plan for VMI scenario. In a situation, when the stock level at the end customer is known to APO , then APO can plan the requirements at the customer level.
    The aim of vendor-managed inventory (VMI) is to integrate key customers in supply chain planning. The customer regularly sends stock and sales data to the vendor, and based on that information, the vendor determines replenishment requirements for the customer
    VMI as a concept must be same in APO and R/3. But, such planning is possible in APO. I am not sure whether it can be done in R/3 system.
    Regards,
    Samir Baruah

  • The work flow of AR invoice to AP Supplier? (Urgent)

    Hi Experts,
    I am a new user of oracle finanical. There are some urgent issues I need to solve and I could not able to find in Google. Hope someone can give me a helping hand.
    We are on 11i (Oracle Financial modules only: GL/AP/AR/FA), I want to ask about how to make the work flow of AR invoice to AP Supplier (e.g. promotion fee).
    1. Should we create a customer account and make a invoice in AR for AP Supplier?
    e.g. create a AR invoice
    DR Receivables $1000
    CR Revenue $1000
    2. Could we settle/match the AR invoice in AP outstanding as requested by AP Supplier?
    And if yes, how to do it and please tell me the detail work flow? And if not, any solution?
    Thanks
    Sam

    Hi Sam.
    When you run the Supplier Customer Netting Report you may find that:
    -The balance is in your favor.
    -You have to pay to the supplier.
    For both cases you should create a Bank Account to address the netting operations.
    Let’s suppose you face the following situation:
    -Customer’s balance is $500
    -Supplier’s balance is $600
    In this case you have to pay $100 to your supplier.
    Using the netting Bank Account record a receipt of $500 and apply it to your customer invoices:
    DR     Netting Bank Account     $500
    CR     Receivables          $500
    Your customer’s balance is now zero.
    Record a debit memo in AP against the supplier:
    DR     Liability
    CR     Netting Bank Account     $500
    Your supplier’s balance is now $100.
    Issue a payment in this amount using your normal bank account.
    DR     Liability          $100
    CR     Cash          $100
    Your supplier’s balance is now zero. Netting has been done. Check the Cash Account used on the netting Bank Account on a regular basis. If the balance is not zero then something is wrong.
    Octavio

  • Could you explain me about TEDS sensor section from NI9233?

    hi
          here is the TEDS sensor part's pic from NI 9233 getting started .Could you explain me about this part ? what does it support to do ?
    thank you
    roxy

    Hi Roxylat,
    TEDS is a compact set of data describing transducer characteristics. This link will give you more information on what a TEDS sensor is and how it works. Hope this helps.
    Ipshita C. 
    National Instruments
    Applications Engineer

  • Sql Query need to extract the Work Flow information from Hyperion Planning

    Can Any one give me the sql query to extract the Work flow from Hyperion Planning in 11.1.2.1.
    I can extract from the Hyperion Planning but it is not in required format again I need to do lot of formating. I need the information as per the flow structure is showing linke in one perticular planning unit in all coloumn format. Hence only sql query will help me to extract this kind of information. could any one provide the sql query to extract this kind of request.
    Thanks in Advance.
    Edited by: 987185 on Feb 9, 2013 10:57 PM

    If you have a look at the data models in - http://www.oracle.com/technetwork/middleware/bi-foundation/epm-data-models-11121-354684.zip
    There is the structure of the planning application tables, have a look at the HSP_PM_* tables
    Alternatively you can look at extracting the information using LCM.
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Need help on how to put condition in the work flow

    hi friends,
    I want to check the conditions whether the customer is available in the server or not .
    If YES i want to do one process in the work flow
    or
    If NO i want to do one process in the work flow. Please help me out on this.
                    Ex:
                       KUNNR
             YES                NO
        1stProcess             2nd Process.
    Pls send me the screen shots or solution for this i searched a lot in this but I could not find...
    Thank you,
    Vikram.c

    Hi,
    you can use a CONDITION step to achieve this requirement. Try the following link, it may not exactly match your requirement but will give you a clear idea on how to proceed,
    [http://www.****************/Tutorials/Workflow/ConditionStep/Condition.htm]

  • Event linkage deactivated after executing the work flow

    Hi Experts,
    We are facing a problem in the production with Event linkage activation.After Event linkage was activated (ENABLED = u2018Xu2019 in the table SWFDEVENA) and if we execute the workflow then again this linkage is deactivated(Enabled value is cleared).if we activate the linkage and execute the work flow again after work flow exectution event linkage will be deactivated.Could you please  give the solution if any one face this issue.
    Thanks and Regards,
    venkat

    Hi Rickk baker,
    Thanks for your answer.Now my issue was resoved .This is because of some mandatory work flow container parameter value is missed in the programme.This was traced throgh event trace(swel and swels)
    Thanks and Regards,
    Venkat Marisetti

  • Could u explain the business process

    hi guru's
    could u explain the business process scenario ,  how it works in bw . could u explain detailed, suppose to take CLINT NOKIA MOBILE AND MY EMPLOYER SOME  XX COMPANY,
    CAN U EXPLAIN DETAILED?

    Hi Prabha,
    Aggregate Definition :
    An aggregate is a materialized, aggregated view of the data in an InfoCube. In an aggregate, the dataset of an InfoCube is saved redundantly and persistently in a consolidated form on the database.
    Use
    Aggregates allow quick access to InfoCube data during reporting. Similar to database indexes, they serve to improve performance.
    An aggregate is made up of the characteristics and navigation attributes that belong to an InfoCube. Characteristics that are not used in the aggregate are compressed.
    Each component of an aggregate has to be assigned to a selection type. A selection type indicates the degree of detail to which the data in the underlying InfoCube is aggregated. You can choose one of the following selection types:
    All characteristic values ("*"): The data is grouped by all values of the
    characteristic or navigation attributes .
    Hierarchy level (“H”): The data is grouped by the hierarchy level node. You can
    also store values on the hierarchy levels of an external hierarchy .
    Fixed value (‘F’): The data is filtered by a single value .
    For each InfoCube, you can set whether the aggregates of the InfoCube are compressed automatically when it is filled with data or after the roll up of data packages (requests).
    1. You are in the Data Warehousing Workbench in the Modeling functional
    area. In the InfoProvider tree, navigate to the required InfoCube.
    2. In the context menu of the InfoCube, choose Manage.
    3. In the lower part of the screen, select the Roll Up tab page.
    4. Under the Aggregates group header, set the corresponding indicator in
    the Compress After Roll Up field.
    Standard Aggregation : This means how the key figure is going to be summarized normally for a specific set of characteristics .
    Eg : Quantity across all the purchase items for a purchase Order
    Exceptional Aggregation : You define how the aggregation should happen basing on a particular characteristic ( Usually time characteristic ) .
    Eg : head count ( No of Employees ) in a organisation ..--> this should not be summarized on a daily basis..instead this should give a final value at the end of the month .
    Aggregation is basically for keyfigures .
    take a look at this doc, you will find all your answer:
    https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/cbd2d390-0201-0010-8eab-a8a9269a23c2
    Refer this for aggregates
    https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/3f66ba90-0201-0010-ac8d-b61d8fd9abe9
    Aggregates versus Physical Cube Splits?
    http://help.sap.com/saphelp_bw33/helpdata/en/c5/40813b680c250fe10000000a114084/frameset.htm
    http://help.sap.com/saphelp_bw33/helpdata/en/ca/aa6437e7a4080ee10000009b38f842/frameset.htm
    Question1: how we will see the based on aggreagate what querys are running
    I think "aggreegate maintance screen ---proposal -
    query proposal" i am right ,if it is worng pls correct me?
    Answer 1:
    There are two tools that are used to analyze which aggregate is suitable for which navigation step.
    You optimize the start screen of a query with the query Monitor (transaction RSRT) if you execute the function Execute + Debug.
    With the trace tool (transaction RSRTRACE) you can draw several navigation steps, and process them again using the function DB Debugging (exact path: Transaction RSRTRACE > Goto > User Logs or All Logs > double-click on the log you want > DB Debugging).
    Refer The OSS note 99010
    Question 2: When i am creating a aggregate what charteristics we choose i mean based on report/some thing else?
    Answer 2:
    By refering the Statistical data and comparing the Proposed Aggregates we can create the aggregates.
    The above RSRT and RSTRACE will be more useful tools to plan an Aggregate.
    Refer
    http://help.sap.com/saphelp_nw2004s/helpdata/en/80/1a67abe07211d2acb80000e829fbfe/content.htm
    and other option is:
    Refer page 36 in this PDF
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/3f66ba90-0201-0010-ac8d-b61d8fd9abe9
    Question 3:
    When we are crearting a agreegate one message box will apper in that we one option "proposed aggregate" wht does it mean how it work??
    Answer 3:
    Based on the Statistical data and query-aggregate data system will propose the new aggregate definitions.
    Question 4:
    under what senario we apply for query performance aggregates??
    Answer 4:
    Refer this PDF
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/3f66ba90-0201-0010-ac8d-b61d8fd9abe9
    https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/cbd2d390-0201-0010-8eab-a8a9269a23c2
    For more info refer:
    http://help.sap.com/saphelp_nw04/helpdata/EN/7d/eb683cc5e8ca68e10000000a114084/frameset.htm
    https://www.sdn.sap.com/sdn/collaboration.sdn?contenttype=url&content=https%3A//forums.sdn.sap.com/thread.jspa%3FforumID%3D133%26threadID%3D51253%26messageID%3D526450%23526450
    You have a aggregate document by SAP in http://service.sap.com/bi -> BI Infoindex which would answer all your questions.
    http://help.sap.com/saphelp_nw04/helpdata/en/7d/eb683cc5e8ca68e10000000a114084/content.htm
    It would be very useful for you to go through the performance tuning with aggregates documents here:
    Business Intelligence Performance Tuning [original link is broken]
    Look at the thread below for index:
    Indexes, Aggregates , partitioning of cube
    Hope this helps.
    Regards,
    Ravikanth

  • What needs to be done to include the leave request type in the work flow

    what needs to be done to include the leave request type in the work flow?
    the present request for work flow includes the notificationto be sent to the approver
    which doesnt include  leave request type inthe description
    to include this we need to maintain a container variable but what should be the method or abap dic object which has to be used for maintaining this leave request type container

    Hi,
    You can create and take where you pass leave type and get description of it and create an field in WF containr and fill it than you can use add that field when you are sending notification,.
    Atul

  • Same work item in the work flow is generating 2 mails with a time gap.

    Hi,
    I have a workflow object where,The same work item in the work flow is generating 2 mails with a time gap.
    Please suggest how should I resolve the problem.
    Thanks in advance.

    Hello Rob & Rick,
    Many thanks for your inputs.
    I am working on smartforms for the first time.It still some time till I find a solution with the inputs that you have suggested.
    I will keep this thread posted,& if I am not able to complete the task,i will close the thread.

  • Error: Outlook could not create the work file. Office 2013

    I was having issues with Windows 8.1 store apps not working and it was suggested to sync my account licenses.  I did that but it did not correct my problem.  I then ran the troubleshooter app. The troubleshooter found several issues that it
    fixed but I cannot remember what they were.
    So here's my problem.  Now, when I open Outlook (2013) I get the error "Outlook could not create the work file."  
    Any suggestions?

    Glad to hear that you have found a solution and thank you for sharing it here, it will be helpful to other community members who have same questions.
    Cheers,
    Steve Fan
    TechNet Community Support

  • Configure the work flow-maintain prefix number

    Dear friends
    I am trying to configure the work flow using SWU3, to maintain prefix number, systems asking for the prefix number, which number I have to give, what is the criterion for defining this number
    For development the prefix number is 999
    For production which number I have to maintain,
    Thank you

    The Prefix number doesn't get transported to production.
    What i meant is when you create a workflow in Dev the 1st 3 digits would be 999XXXXX.
    So when you transport the workflow from Dev to Prod, the workflow which you created moves into Prod.
    As far as i understand, prefix number is required to maintain in Dev to create custom workflow templates. But in Prod, no one is going to create workflow from scratch and hence Prefix maintanence in Prod is not required.
    Try out this in Quality or any other test system apart from you Dev if you can.
    1) Transport the workflow from Dev to Quality.
    2) Dont maintain the prefix in quality system.
    3) check if the workflow is working or not in quality.
    Regards,
    PR.

Maybe you are looking for