Workflow duplicated during PO approval

Hi,
I have an issue in production system where for a particular cost center and user the same workflow is triggering twice to the approver,
Like for Cost center"XXXX" Level 1 Approver is 'AAAA',
Workflow looks like this - Buyer - > Cost center Level 1 - > Cost center Level 1 - > Cost center Level 2 - > Approved
So the cost center level 1 approver has to be approve the PO twice
I am not able to replicate this issue as its working fine in quality system and not a problem for others
Please let me know why workflow is getting duplicated
Thanks

Hi Rajesh,
Thanks for posting this issue. I don't have any solution in hand, But I can suggest you to try the below in finding the root cause.
1.) Please take the business approval and change the cost center - XXXX manager to BBBB instead of AAAA and check whether the work flow is getting duplicated.
2.) I request you to check this scenario where the shopping carts are getting created for the cost center other than XXXX and if the manager is AAAA, the work flow is not getting duplicated.
3.) And I also request you to check this scenario where the shopping carts are getting created for the cost center other than XXXX and if the manager is other than AAAA, the work flow is not getting duplicated.
Kindly advise.
Best Regards,
Bharathi

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