Workflow Error  --  Error' 9' when calling service ' SO_OBJECT_SEND'

Hi ,
Could  you  pls tell me what will be the reason for this Error' 9' when calling service ' SO_OBJECT_SEND'
Thanks & Regards,
Gopal

Hello
reason could be lot of things:
check the note 938147 for example...
Another helpful note is the 190669
regards,
daniel

Similar Messages

  • SRM Workflow error-  Error' 9' when calling service ' SO_OBJECT_SEND'

    Hi Team,
    We are facing problem with SAP SRM Workflow error-  Error' 9' when calling service ' SO_OBJECT_SEND' .
    Due to this WI is not going to Approver/Requester INBOX and unable to process that WI.
    Please advice .
    Greatly Appreciated for Help.
    Regards
    CK

    Hi,
    Not sure what '9' is, the exceptions called by the SO_OBJECT_SEND function are as follows:
    EXCEPTIONS
                   ACTIVE_USER_NOT_EXIST      = 35
                   COMMUNICATION_FAILURE      = 71
                   COMPONENT_NOT_AVAILABLE    = 01
                   FOLDER_NOT_EXIST           = 06
                   FOLDER_NO_AUTHORIZATION    = 05
                   FORWARDER_NOT_EXIST        = 08
                   NOTE_NOT_EXIST             = 45
                   OBJECT_NOT_EXIST           = 13
                   OBJECT_NOT_SENT            = 15
                   OBJECT_NO_AUTHORIZATION    = 13
                   OBJECT_TYPE_NOT_EXIST      = 17
                   OPERATION_NO_AUTHORIZATION = 21
                   OWNER_NOT_EXIST            = 22
                   PARAMETER_ERROR            = 23
                   SUBSTITUTE_NOT_ACTIVE      = 31
                   SUBSTITUTE_NOT_DEFINED     = 32
                   SYSTEM_FAILURE             = 72
                   TOO_MUCH_RECEIVERS         = 73
                   USER_NOT_EXIST             = 46
                   OTHERS                     = 1000.
    Regards,
    Jason

  • Error '9' when calling service 'SO_OBJECT_SEND'

    We are implementing travel module. The scenario is when the employee raises a travel request, after approving the mail should be sent back to the employee. This feature is provided by the standard.
    However in the SEND_MAIL step the WORKFLOW Container variable 'Employee.Trip.User.Id' is not set owing to which the mail step gives out error.
    Can anyone please guide us on the probable cause of the error ?? Where does the object TRIP gets the value 'TRIP.USER.ID' ??
    Is it any setting issue ??
    Please guide..

    Hi
    Run report HRALXSYNC  and you will solve this.
    We have faced this issue many times and the solution we have applied is
    1. This issue occurs on a step that is dialog where some agent needs to either approver or reject.
    2. You should check the rule (Agent determination rule in that step).
    Run that rule with the workflow data (use scenario with which you are getting error).
    Run the rule individually and check if you are getting right result.
    this error most of the time id due to the fact that the rule is not be able to determine next processor of the workitem.
    Error 9 when calling service SO_OBJECT_SEND SWF_RUN535
    to assure you can hardcode the user for test in the rule and run the workflow as that is the most effective analysis that will help you determine the cause.
    I have never seen this error on a background step unless there is a mail step involved.
    You need to run the report HRALXSYNC to synchronize HR objects which will surely solve this issue.
    regards
    barin

  • Getting Error Message "Error '9' when calling service 'SO_OBJECT_SEND'

    Hi All,
    We are working on SRM5.0(with servier 5.5 paching 14) and ECC (R/3) with SAP appl 600(16 th patch).but the workflow is giving the error   "Error '9' when calling service 'SO_OBJECT_SEND'  and PO is still in the awating approval status.
    Regards
    Channappa Sajjanar

    Hi,
    See  this related thread:
    Re: Workflow Error  --  Error' 9' when calling service ' SO_OBJECT_SEND'

  • Error '20' When calling Service 'SO_OBJECT_SEND'.

    Hi Experts,
    In my work flow I am using step to send mail.
    While executing the workflow this step is throwing the above error 'Error '20' When calling Service 'SO_OBJECT_SEND'.
    Please help me in this case.
    Regards,
    Nayani

    Hi Nayani
    Please go to the technical WF log, select the mail step in error and check the container element ADDRESSSTRING - it should have valid values. If there is no value or at least one line, that is the cause of your error.....this means you will have to correct the method/process/code/ where you are fetching the email addresses.
    regards,
    Modak

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    Hi Saleem,
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    Palani
    Edited by: Palani Appan on Nov 11, 2009 5:31 PM

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    Arthur
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