Workflow Mailer Service Process Log: 35586

Hi Experts,
I have noticed the following error in the workflow log file from the front end. Please advise
at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleHeaderEndTag(NotificationFormatter.java:2191)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:538)
at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:210)
at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1345)
at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:362)
at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:308)
at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:337)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:354)
at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:77)
at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:796)
at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:604)
at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
at java.lang.Thread.run(Thread.java:724)
Caused by: org.xml.sax.SAXException: Replyto must be a valid email address
[Oct 14, 2013 8:21:17 AM WAT]:1381735277155:-1:-1:NGAEBSLVV01:172.30.124.1:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1715516458:5252:1381501754116:60:UNEXPECTED:[SVC-GSM-WFMLRSVC-35586-10006 : oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages()]:Problem parsing XML -> org.xml.sax.SAXException: Replyto must be a valid email address
[Oct 14, 2013 8:21:17 AM WAT]:1381735277155:-1:-1:NGAEBSLVV01:172.30.124.1:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:1715516458:5252:1381501754116:60:ERROR:[SVC-GSM-WFMLRSVC-35586-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem parsing XML-> org.xml.sax.SAXException: Replyto must be a valid email address
at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleHeaderEndTag(NotificationFormatter.java:2191)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:538)
at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:210)
at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1345)
at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:362)
at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:308)
at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:337)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:354)
at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:77)
at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:796)
at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:604)
at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
at java.lang.Thread.run(Thread.java:724)
Caused by: org.xml.sax.SAXException: Replyto must be a valid email address
regards
Mohammed. Abdul Muqeet

Hi,
Following steps should fix your issue
1. In Oracle Applications Manager (OAM), navigate to Site Map / Notification Mailer / Edit.
2. Change the value of "Reply-To Address" parameter to a correctly formatted email address, for instance "NoReplyTo@<domain.com>", and Apply.
3. Verify the issue.
Regards,
NC

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[Nov 7, 2011 8:34:36 PM JST]:1320665676474:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665676474:12:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:07-NOV-2011, priority=50, correlationId=null, sendDate=Mon Nov 07 20:34:29 JST 2011, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, CONTAINER_TYPE=GSM, CONTAINER_PROCESS_ID=133833, COMPONENT_ID=10005, [email protected], BES_PAYLOAD_OBJECT=false})
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Feb 15 10:20:45 insanity postfix/trivial-rewrite[7920]: fatal: open database /etc/postfix/virtualvirus_quarantine.db: No such file or directory
Feb 15 10:20:45 insanity postfix/smtpd[7918]: fatal: open database /etc/postfix/virtualvirus_quarantine.db: No such file or directory
Feb 15 10:20:45 insanity postfix/cleanup[7919]: fatal: open database /etc/postfix/virtualvirus_quarantine.db: No such file or directory
Feb 15 10:20:46 insanity postfix/master[7794]: warning: process /usr/libexec/postfix/trivial-rewrite pid 7920 exit status 1
Feb 15 10:20:46 insanity postfix/master[7794]: warning: /usr/libexec/postfix/trivial-rewrite: bad command startup -- throttling
Feb 15 10:20:46 insanity postfix/master[7794]: warning: process /usr/libexec/postfix/smtpd pid 7918 exit status 1
Feb 15 10:20:46 insanity postfix/master[7794]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Feb 15 10:20:46 insanity postfix/master[7794]: warning: process /usr/libexec/postfix/cleanup pid 7919 exit status 1
Feb 15 10:20:46 insanity postfix/master[7794]: warning: /usr/libexec/postfix/cleanup: bad command startup -- throttling
Any help will be greatly appreciated,
Lee

Hi,
I had something similar happen to me.
Mar 4 12:16:23 foxcroft postfix/master[56]: daemon started -- version 2.1.5
Mar 5 12:59:22 foxcroft postfix/smtpd[7889]: connect from nk219-91-64-208.adsl.dynamic.apol.com.tw[219.91.64.208]
Mar 5 12:59:29 foxcroft postfix/smtpd[7889]: fatal: net/mask pattern 67.79.179.210/29 has a non-null host portion; specify 67.79.179.208/29 if this is really what you want
Mar 5 12:59:30 foxcroft postfix/master[56]: warning: process /usr/libexec/postfix/smtpd pid 7889 exit status 1
Mar 5 12:59:30 foxcroft postfix/master[56]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
That's what I got as well - and I haven't got any new messages since. I've restarted and updated and turned SMTP on and off in Server Admin and restarted that service and... and.. and...
Here's the output of my postconf -n command:
command_directory = /usr/sbin
config_directory = /etc/postfix
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
localrecipientmaps =
luser_relay = sr
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
mydomain = fox5pharma.com
mydomain_fallback = localhost
myhostname = ns.fox5pharma.com
mynetworks = 127.0.0.1/32,67.79.179.210/29,172.16.2.1/24,192.168.1.100/24,65.33.104.163
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
relayhost =
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdpw_server_securityoptions = plain
smtpdrecipientrestrictions = permitsasl_authenticated,permit_mynetworks,reject_unauthdestination,permit
smtpdsasl_authenable = yes
smtpdtls_keyfile =
smtpduse_pwserver = yes
unknownlocal_recipient_rejectcode = 550
Help! Please! I'm at my wit's end! haaaaalp!
PowerBook G4 Mac OS X (10.4.4)

Mail Service Keeps Stopping For No Reason

Hi There everyone. Over the past few days my Mail Service keeps stopping. Not giving any particular error, the only clue is this log message:-
Jan 6 13:12:39 server master[371]: exiting on SIGTERM/SIGINT
Is that helpful? I can start the service again and it seems OK... for a few hours then it stops again.
I have tried, reconstructing and repairing until I am blue in the face. Any other suggestions please? Thanks in advance.

I have just had the same thing happend again today with this in the log file:-
Jan 12 08:52:53 server imap[1413]: AOD: user options: no lookup required for: paul
Jan 12 08:52:53 server imap[1413]: login: localhost [::1] paul plaintext user logged in
Jan 12 08:52:53 server imap[1413]: quota set to "unlimited" for mailbox user.paul
Jan 12 08:52:53 server imap[1413]: open: user paul opened INBOX
Jan 12 08:52:53 server imap[1413]: accepted connection
Jan 12 08:52:53 server imap[1413]: AOD: user options: no lookup required for: paul
Jan 12 08:52:53 server imap[1413]: login: localhost [::1] paul plaintext user logged in
Jan 12 08:52:53 server imap[1413]: quota set to "unlimited" for mailbox user.paul
Jan 12 08:52:53 server imap[1413]: open: user paul opened INBOX
Jan 12 08:52:53: --- last message repeated 2 times ---
Jan 12 08:52:53 server imap[1413]: SQUAT failed to open index file
Jan 12 08:52:53 server imap[1413]: SQUAT failed
Jan 12 08:53:07 server master[367]: process 1399 exited, status 0
Jan 12 08:54:21 server master[367]: process 1413 exited, status 0
Jan 12 09:02:07 server master[51]: getrlimit: max processes limit set to cur=2068 max=2068
Jan 12 09:02:07 server master[51]: process started
Jan 12 09:02:08 server master[177]: about to exec /usr/bin/cyrus/bin/ctl_cyrusdb
Jan 12 09:02:12 server ctl_cyrusdb[177]: verifying cyrus databases
Jan 12 09:02:14 server ctl_cyrusdb[177]: skiplist: recovered /var/imap/mailboxes.db (15 records, 2784 bytes) in 2 seconds
Jan 12 09:02:16 server ctl_cyrusdb[177]: skiplist: recovered /var/imap/annotations.db (0 records, 144 bytes) in 2 seconds
Jan 12 09:02:28 server master[261]: getrlimit: max processes limit set to cur=2068 max=2068
Jan 12 09:02:29 server master[261]: process started
Jan 12 09:02:29 server master[262]: about to exec /usr/bin/cyrus/bin/ctl_cyrusdb
Jan 12 09:03:42 server master[335]: process started
Jan 12 09:03:42 server master[337]: about to exec /usr/bin/cyrus/bin/ctl_cyrusdb
Jan 12 09:04:00 server ctl_cyrusdb[337]: DBERROR db4: unable to join the environment
Jan 12 09:04:15 server ctl_cyrusdb[337]: verifying cyrus databases
Jan 12 09:04:16 server ctl_cyrusdb[337]: skiplist: recovered /var/imap/mailboxes.db (15 records, 2784 bytes) in 1 second
Jan 12 09:04:16 server ctl_cyrusdb[337]: skiplist: recovered /var/imap/annotations.db (0 records, 144 bytes) in 0 seconds
Jan 12 09:04:41 server master[352]: getrlimit: max processes limit set to cur=2068 max=2068
Jan 12 09:04:41 server master[352]: process started
Jan 12 09:04:41 server master[354]: about to exec /usr/bin/cyrus/bin/ctl_cyrusdb
Jan 12 09:04:51 server ctl_cyrusdb[354]: verifying cyrus databases
Jan 12 09:04:51 server ctl_cyrusdb[354]: skiplist: recovered /var/imap/mailboxes.db (15 records, 2784 bytes) in 0 seconds
Jan 12 09:04:52 server ctl_cyrusdb[354]: skiplist: recovered /var/imap/annotations.db (0 records, 144 bytes) in 1 second
Jan 12 09:05:17 server master[387]: process started
Jan 12 09:05:27 server master[447]: getrlimit: max processes limit set to cur=2068 max=2068
Jan 12 09:05:27 server master[447]: process started
Jan 12 09:05:27 server master[448]: about to exec /usr/bin/cyrus/bin/ctl_cyrusdb
Jan 12 09:05:41 server master[451]: getrlimit: max processes limit set to cur=2068 max=2068
Jan 12 09:05:41 server master[451]: process started
Jan 12 09:05:41 server master[452]: about to exec /usr/bin/cyrus/bin/ctl_cyrusdb
Jan 12 09:05:59 server ctl_cyrusdb[452]: DBERROR db4: unable to join the environment
Jan 12 09:06:01 server ctl_cyrusdb[452]: verifying cyrus databases
Jan 12 09:06:01 server ctl_cyrusdb[452]: skiplist: recovered /var/imap/mailboxes.db (15 records, 2784 bytes) in 0 seconds
Jan 12 09:06:02 server ctl_cyrusdb[452]: skiplist: recovered /var/imap/annotations.db (0 records, 144 bytes) in 1 second
Jan 12 09:06:21 server master[479]: getrlimit: max processes limit set to cur=2068 max=2068
Jan 12 09:06:21 server master[479]: process started
Jan 12 09:06:21 server master[480]: about to exec /usr/bin/cyrus/bin/ctl_cyrusdb
Jan 12 09:06:31 server master[481]: getrlimit: max processes limit set to cur=2068 max=2068
Jan 12 09:06:42 server master[483]: getrlimit: max processes limit set to cur=2068 max=2068
Jan 12 09:06:43 server master[483]: process started
Jan 12 09:07:01 server ctl_cyrusdb[485]: DBERROR db4: unable to join the environment
Jan 12 09:07:02 server ctl_cyrusdb[485]: verifying cyrus databases
Jan 12 09:07:02 server ctl_cyrusdb[485]: skiplist: recovered /var/imap/mailboxes.db (15 records, 2784 bytes) in 0 seconds
Jan 12 09:07:02 server ctl_cyrusdb[485]: skiplist: recovered /var/imap/annotations.db (0 records, 144 bytes) in 0 seconds
Jan 12 09:07:28 server ctl_cyrusdb[485]: done verifying cyrus databases
Jan 12 09:07:28 server master[497]: about to exec /usr/bin/cyrus/bin/idled
Jan 12 09:07:29 server master[483]: Cyrus POP/IMAP Server v2.3.8 ready for work
Jan 12 09:07:29 server master[499]: about to exec /usr/bin/cyrus/bin/ctl_cyrusdb
Jan 12 09:07:29 server ctl_cyrusdb[499]: checkpointing cyrus databases
Jan 12 09:07:29 server ctl_cyrusdb[499]: archiving database file: /var/imap/annotations.db
Jan 12 09:07:29 server ctl_cyrusdb[499]: archiving log file: /var/imap/db/log.0000000001
Jan 12 09:07:29 server ctl_cyrusdb[499]: archiving database file: /var/imap/mailboxes.db
Jan 12 09:07:29 server ctl_cyrusdb[499]: archiving log file: /var/imap/db/log.0000000001
Jan 12 09:07:29: --- last message repeated 1 time ---
Jan 12 09:07:29 server ctl_cyrusdb[499]: done checkpointing cyrus databases
Jan 12 09:07:29 server master[483]: process 499 exited, status 0
Jan 12 09:08:16 server master[512]: about to exec /usr/bin/cyrus/bin/imapd
Jan 12 09:08:16 server imap[512]: executed
Jan 12 09:08:16 server imap[512]: accepted connection
Jan 12 09:08:16 server master[513]: about to exec /usr/bin/cyrus/bin/imapd
Jan 12 09:08:16 server imap[513]: executed
Jan 12 09:08:16 server imap[513]: accepted connection
Jan 12 09:08:17 server imap[512]: login: [172.16.1.99] paul plaintext user logged in
Jan 12 09:08:17 server imap[512]: quota set to "unlimited" for mailbox user.paul
Jan 12 09:08:17 server master[514]: about to exec /usr/bin/cyrus/bin/imapd
Jan 12 09:08:17 server imap[513]: login: [172.16.1.99] florensis CRAM-MD5 User logged in
Jan 12 09:08:17 server imap[513]: quota set to "unlimited" for mailbox user.florensis
Jan 12 09:08:17 server master[515]: about to exec /usr/bin/cyrus/bin/imapd
Jan 12 09:08:17 server imap[515]: executed
Jan 12 09:08:17 server imap[515]: accepted connection
Jan 12 09:08:17 server master[516]: about to exec /usr/bin/cyrus/bin/imapd
Jan 12 09:08:17 server imap[516]: executed
Jan 12 09:08:17 server imap[516]: accepted connection
Jan 12 09:08:17 server imap[516]: login: [172.16.1.99] paul plaintext user logged in
Jan 12 09:08:17 server imap[516]: quota set to "unlimited" for mailbox user.paul
Jan 12 09:08:17 server imap[515]: login: [172.16.1.99] florensis CRAM-MD5 User logged in
Jan 12 09:08:17 server imap[515]: quota set to "unlimited" for mailbox user.florensis
Jan 12 09:08:17 server imap[516]: seen_db: user paul opened /var/imap/user/p/paul.seen
Jan 12 09:08:17 server imap[516]: open: user paul opened Junk
Jan 12 09:08:17 server imap[515]: skiplist: recovered /var/imap/user/f/florensis.seen (7 records, 14904 bytes) in 0 seconds
Jan 12 09:08:17 server imap[515]: seen_db: user florensis opened /var/imap/user/f/florensis.seen
Jan 12 09:08:17 server imap[516]: SQUAT failed to open index file
Jan 12 09:08:17 server imap[515]: open: user florensis opened INBOX
Jan 12 09:08:17 server imap[516]: SQUAT failed
Jan 12 09:08:18 server master[517]: about to exec /usr/bin/cyrus/bin/imapd
Jan 12 09:08:18 server imap[517]: executed
Jan 12 09:08:18 server imap[517]: accepted connection
Jan 12 09:08:18 server imap[517]: login: [172.16.1.99] florensis CRAM-MD5 User logged in
Jan 12 09:08:18 server imap[517]: quota set to "unlimited" for mailbox user.florensis
Jan 12 09:08:18 server master[518]: about to exec /usr/bin/cyrus/bin/imapd
Jan 12 09:08:18 server imap[518]: executed
Jan 12 09:08:18 server imap[519]: executed
Jan 12 09:08:18 server imap[518]: SQUAT failed to open index file
Jan 12 09:08:18 server imap[518]: SQUAT failed
Jan 12 09:08:18 server master[520]: about to exec /usr/bin/cyrus/bin/imapd
Jan 12 09:08:18 server imap[520]: executed
Jan 12 09:08:18 server imap[520]: accepted connection
Jan 12 09:08:19 server imap[516]: Expunged 7 messages from user.paul.Junk
Jan 12 09:08:19 server imap[520]: login: [172.16.1.99] florensis CRAM-MD5 User logged in
Jan 12 09:08:19 server imap[520]: quota set to "unlimited" for mailbox user.florensis
Jan 12 09:08:19 server imap[517]: seen_db: user florensis opened /var/imap/user/f/florensis.seen
Jan 12 09:08:19 server imap[517]: open: user florensis opened Junk
Jan 12 09:08:19 server imap[517]: SQUAT failed to open index file
Jan 12 09:08:19 server imap[517]: SQUAT failed
Jan 12 09:08:19 server imap[519]: seen_db: user florensis opened /var/imap/user/f/florensis.seen
Jan 12 09:08:19 server imap[519]: open: user florensis opened Apple Mail To Do
Jan 12 09:08:19 server imap[520]: seen_db: user florensis opened /var/imap/user/f/florensis.seen
Jan 12 09:08:19 server imap[520]: open: user florensis opened Deleted Messages
Jan 12 09:08:19 server imap[520]: SQUAT failed to open index file
Jan 12 09:08:19 server imap[520]: SQUAT failed
Jan 12 09:08:20 server imap[513]: accepted connection
Jan 12 09:08:20 server imap[513]: login: [172.16.1.99] paul plaintext user logged in
Jan 12 09:08:20 server imap[513]: quota set to "unlimited" for mailbox user.paul
Jan 12 09:08:20 server imap[514]: Expunged 1 messages from user.paul
Jan 12 09:08:20 server imap[513]: seen_db: user paul opened /var/imap/user/p/paul.seen
Jan 12 09:08:22 server imap[513]: open: user paul opened Apple Mail To Do
Jan 12 09:08:22 server imap[516]: open: user paul opened Sent Messages
Jan 12 09:08:22 server imap[515]: Expunged 1 messages from user.florensis
Jan 12 09:08:23 server imap[517]: open: user florensis opened Apple Mail To Do
Jan 12 09:08:23 server imap[518]: open: user paul opened Junk
Jan 12 09:08:24 server imap[518]: Expunged 1 messages from user.paul.Junk
Does this help? It then cleared itself??

Mail service appears to be corrupt

Mail service on my server appear to be corrupt. I had a crash about a week ago and periodic unresponsiveness of the server only occurs when mail services are enabled. The "Configure Mail service" button is appearing in the lower right hand corner now even though it is configured. I decided to repeat the process of configuring it using that button and all the processes attempt to start but mailing lists attempted and failed. That suggests there is something wrong. Should I try reconfiguring mail services from scratch. If so, how do I do it?

Things are still limping along. Digging into the log files, I find the following:
Here are some examples of error messages I see:
Jun 22 08:23:01 mini postfix/postfix-script[1442]: fatal: the Postfix mail system is not running
Jun 22 08:23:12 mini postfix/postfix-script[1486]: warning: damaged message: corrupt/1B1B3EA0C70
Jun 22 08:23:12 mini postfix/postfix-script[1487]: warning: damaged message: corrupt/1E360755445
Mailaccess.log
Jun 22 09:02:11 mini imaps[1564]: Fatal error: tlsstartservertls() failed
Jun 22 09:02:17 mini pop3s[1998]: Fatal error: tlsstartservertls() failed
I am considering doing a clean install of the entire server, but I do not want to do that unless I have to. Any help would be appreciated!

Workflow Mailer Service Process Log: 35586

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